New Image Windows & Siding

Greg came out and gave us an estimate.. He actually called and came by a day earlier than scheduled as he had finished up a job and had some time. He took his time and measured all the windows in the house- although we were only replacing part of them this time. Pricing was competitive with others we contacted. There was a delay when the windows had to be re-ordered due to an explosion/fire next door that caused some damage. Because of the delay, we had a lot of conflicts in scheduling and New Image worked with us and got our windows all replaced in one very long, hot day. They barely took a break and did a good job. We plan to replace the remaining windows in the future and will probably use them for the job.

Absolutely exceptional! A quality job from beginning to end. Gregg and John were extremely professional and truly took pride in their work. The two of them did all the work themselves and completed all work within 3 days in 90 degree heat. They were very easy to work with, and our house looks great!

Gregg was very good and professional. The quality of window was good for the price range and he was upfront with answering all the questions I had prior to installation. Both he and John were on time to complete the installation and were helpful in explaining the details of the window and choosing a color for the outside. Love that I did not have to remove my blinds nor furniture in preparation to the installation. Great to work with and love the new windows!

After despairing of getting the official representative of Andersen windows - who was very unprofessional (HRH) - to come and specify the window that has a leak and needs replacement, so I get a warranty replacement from Andersen, I searched Angie's List and found Gregg McLaughlin. He was available, professional, prompt, flexible, and came as promised, was patient, waited for conferencing him with Andersen and helped specify the window fully. Now we wait for Andersen to order the window and have it delivered and I will most definitely use Gregg to install this replacement. I trusted Gregg to go to the house when we were not there and guided him to get access. He is excellent. Truly.

We had two large wood double hung windows that had broken track springs, so Gregg determined that replacing just the sash units with needed new tracks would be the least costly way to go forward. He measured and ordered the new sash units, and in roughly 2 weeks he came with his partner John to take out old units and install the new ones. They were done within a couple of hours and new windows look and perform like new. The existing window grills would not fit the new windows, but rather than order custom made grills ( $$ expensive), he referred me to a woman who can plane down our thicker grilles to make them fit and operate with the new windows. This was done for less than $100. A previous contractor suggested replacing with complete new windows, frames and all, and this would have more than doubled the cost. Very satisfied with the approach, honesty and quality of work. We will definitely use Gregg and John again for any window work we will need.

I spoke to Gregg, about some issues that came up during a home inspection. He was super helpful and informative. He provided me with the enough information so that I know what we are getting into if we buy the house. He was also able to give us ball park figures on the replacement of some windows. I appreciate his sincerity and willingness to help out even though he did not get paid for his time. If we were to end up replacing the windows I will probably bring them in to do the job.

Greg at New Image was wonderful!! My husband & I are not mechanically inclined so we were clueless when we saw water damage under a living room window. I found New Image on Angie's List and called for an estimate as well as finding the source of the water. They were at my house in less than an hour only to discover the water seepage was a one time thing. Greg didn't try to sell us services and repairs we didn't need and gave us a quick fix. He spent an incredible amount of time with us knowing repairs weren't needed and he wouldn't be making any money. This is a class act operation and I would recommend them to anyone needing window or siding repairs or replacements!

They were over priced, and when they replaced the windows they did not put in any insulation, so they just basically put windows in a hole, so will probably have to hire someone else to take the windows out and insulate. We have tried several times to contact them and they will not return my calls or emails. I am going to have to contact my Attorney General's office to get this resolved.

On time, professional, and communicative. Work performed in less time than expected. High quality product and workmanship.

We had multiple quotes from different contractors. The price from New Image was in the average range. The folks from New Image were fair, honest and accountable. The windows were of the quality we requested and the installation was good. Windows work perfectly even after being installed into a 1965 home. They installed on the timeline they originally estimated. What really pushed them to an "A" rating for us was a situation where they under bid the work to to paint the windows. The price for painting was probably too low for the work effort. However, they made zero complaints and never asked for more money. All around just trustworthy guys.

They did a great job. Right on time. They knew exactly what we they were doing for the look of the house. I could not be happier. Completely changes the room. Call them!

The gentleman performing the service was very careful with the broken glass. He called when the window came in and came right over to put it in for me. The cost was exactly as promised. He was extremely professional and I would use him again without any question.

Ill never understand why a vendor would take an hour out of their day to come out and give an estimate and never talk to you again. So two emails and 8 days later I gave up on this company. I'd hate to see their work, that's if they show up.

Found that a window had been shot out and looked like it was going to fall onto the driveway. Called New IMAGE Window and Siding after finding on Angies List. They came out right away and measured the window. I expressed to the gentleman my concern that the window may fall onto the driveway or on someone. He assured me that the window was not going to fall but offered to tape it up, if I wanted. I agreed it was OK. Since this was during 4th of July holiday, it took a little longer than usual, however they kept in touch advising me of the progress. Two, very clean cut and polite , gentlemen came out and were very efficient , clean, and polite. Only took a few minutes to install the window and to repair 2 screens. They hauled off all the mess and left me very happy. TRUST ME,,,,I would be the first to give a bad review if it was deserved... This company and the gentlemen were so nice and polite and TRUSTWORTHY...means a lot in this day and time !!!!! They deserve a BIG A+. Thank you Angie s List.

They were just like family. It was two brothers who were nice as could be. We felt like they should have stayed with us like family. I was impressed with their manners and language. Never once did I hear a bad work of any kind. They were always pleasant and helpful. My husband is blind and were respectful and helpful trying to get him in and out of the door even if they were working. I could not say enough nice about them. They were really good, did an outstanding job, were professional, and when they worked, they worked. They did not goof around. I felt very comfortable with them in my home. We had decided on the window and door and when I did not like them he worked with me to change them and would say let me see what I can find for you.

Arrived on time. Replaced windows in a timely manner and cleaned up after. Had several contacts through e-mail. Also called on the phone to set up an appointment to install windows at my convenience. Great job.

I noticed water in the inside track of my sliding glass door. New Image identified the source of the problem quickly. The rep demonstrated a high level of expertise and know-how as he set about addressing the root cause of the problem (clogged weep holes). New Image was very professional in his explanation of the fix for the benefit of my son who now understands how to handle this type situation moving forward. New Image charged a fair price.

This is a great company with no subcontractors. John & Greg are the installers and the ones that come out for quotes. From the moment I contacted them to the day of the install they were class acts and always vert professional. I am the type of buyer that likes to know exactly what I am getting and does a lot of research on the product I am having installed. Since they came in so much lower than other quotes I wanted to make sure I knew what I was getting for windows. John answered all my quesitons and backed them up with documentation. Even the tougher questions he didn't know the answer to he called the supplier and got the answers from them. I am still really impressed at how great it was to work with this company. I would recommend them to friends and family without thinking twice. Price, install quality and personable all reasons I will go back when I want to replace other windows. And being able to pick the phone up and call the owner / installers directly is great. Any problems and I can talk directly to the source. Thank you again guys!

New Image pricing was much lower than another company that came out to give me an estimate. John and Gregg had to order the windows as they are not average sizes. They had to do some workaround because they told me that my walls were thinner than normal walls. They did an excellent job and I couldn't be more pleased. They got the windows in the first day and came back the next day to finish up the trim work outside. If you want reasonable prices and excellent workmanship call NEW IMAGE. You won't be sorry.

They were prompt, courteous and professional. They replaced the front entry door to our home and they did a fantastic job. They also replaced the molding around a bedroom window. We had received quotes from a few other companies and their price was most reasonable. We definitely plan to use them again!

A large window in our eating area had a broken track and we couldn't lock it. We were expecting to replace the entire window (which was linked in to those beside it). Owner, John DeLand, came the day after I called, fixed the problem enough to lock the window and only charged us $40.00. He was very pleasant and efficient and we will recommend New Image to others.

We contacted John last year to begin getting quotes for window replacements. He was very responsive and arrived on time as scheduled. My wife and I were impressed with John's knowledge, explanation of services that he can provide, and recommendations. They installed the windows and sliding door and also hauled away all associated garbage. They were very nice and professional the entire time and we had no issues. It has been a couple of months since there installation and I have no complaints so far. They were great to work with and my entire family enjoyed the experience.

This was the 3rd time I used New Image. They have completed small and large projects for me with very little warning. They are the ones I call when an emergency is in play. In this case I had an appraiser coming to my house on Friday and needed the work completed before then. I already had some of the materials, and they purchased any materials missing. Their work was very fast and professional. As they completed their work I added to their work load because their quotes were so reasonable. You will not be sorry using these guys!

They have great service. If you call he will be there that day or the next. They are on time and clean up after themselves. The cost is average and the quality is excellent. I would highly recommend him.

He and his partner did a wonderful job! They went far beyond the call of duty.