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Neighborhood Garage Door LLC

Garage Doors

About us

At Neighborhood Garage Door LLC, we are known for our quality, service, and reliability. Whether you need someone to install a new garage door at your commercial location in Charlotte, North Carolina or need help fixing a malfunctioning opener in your home’s garage, we’re always here for you. With 24/7 availability and several years of experience in the industry, we’re confident that we’ll be able to help you with your garage door problem when you need us for a price you can afford. To schedule a time for us to come and look at your residential or commercial garage door or to find out more about our family owned and operated business, get in touch with us today.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Garage Doors - Repair, Maintenance, Installation, & Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.763 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 63 reviews

Chris B.
03/2023
1.0
garage doors
  + -1 more
The worst company I have used for 20 years. They installed the wrong garage door, said they would replace it, and have never replaced it, despite my numerous calls and emails. These guys are terrible, and I am considering filing a lawsuit
Description of Work: Replace a damage garage door

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,200

gautam C.
04/2022
1.0
garage doors
  + -1 more
Technician said it needed a full motor service and charged 152$ for less than 5 mins work by just pressing the reset button. Also threatened to walk off and just be paid for the visit. Totally unprofessional behavior.
Description of Work: Graragr door was not closing properly

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$152

deloris S.
12/2021
5.0
garage doors
  + -1 more
Very well and the price was very good
Description of Work: Garage Door tune-up. Oil & grease springs ,tighten screws,adjust rollers etc.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dj B.
02/2020
5.0
garage doors
  + -1 more
Very well. Replacement was done professionally and on time. Installer was friendly and informative. I highly recommend!
Description of Work: Replace garage door opener. He also tied the springs. in 2017 they did replace the springs and rollers as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan B.
05/2019
5.0
garage doors
  + -1 more
First, my old garage door was off track and could not be closed. Called at 7 a.m., got Adam, not an answering service. He sent out Anthony that morning who did a temporary fix. He said the rollers may go off track again. No pressure but he did show me at my request a new garage door. Since my final home, I got a Gallery Ultra grain garage door with windows at the top. The Oak Walnut finish matches my front door. It did take 3 weeks to order which was what I was told. I was thinking about a wood door, but Anthony said much more expensive and the metal doors really look great which is true. Anthony showed back up day of installation just to say hello and check on things. Impressive! The installer was Darius who was very knowledgeable and courteous. At the end of the installation he took the time to show me the Wifi features and key pad. The whole team were friendly and professional.
Description of Work: My 20 year old garage door came off track.Rather than repair I got a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Craig M.
11/2018
5.0
garage doors
  + -1 more
The work was done quickly and they called early to adjust my service window to a later time. Their parts seem to be on the high side. $260 for 2 new 243x2x37 springs seems extremely high.
Description of Work: Replaced broken garage springs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

Lisa J.
10/2018
5.0
garage doors
  + -1 more
This company is wonderful! They were very prompt, professional, and knowledgeable. I would highly recommend them for anything garage door related.
Description of Work: Garage repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Neighborhood Garage Door LLC
Thank you for the kind review!

Bob A.
07/2018
5.0
garage doors
  + -1 more
very professional excellent customer service great company
Description of Work: garage door adjustment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary R.
02/2018
5.0
garage doors
  + -1 more
Excellent work, On time and efficient. Price was very competitive to other quotes I received.
Description of Work: Replace existing Garage Door Motor/sensors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Geoff G.
12/2017
1.0
garage doors
  + -1 more
I wanted a quote for a new garage door. There is a $59 trip fee for them to come give me a quote. There are no prices for garage doors on the website that I could find. I know nothing about the company or their product but, they want to charge me to tell me how much a new Garage door would cost?
Description of Work: A quote for a new Garage Door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Neighborhood Garage Door LLC
Dispatch clearly states we only charge a trip fee for service and repairs. We have always offered free estimates for new garage doors. After checking our records, we have never been to your house, for repairs or otherwise.

Joseph H.
11/2017
5.0
garage doors
  + -1 more
They fixed it in a short time frame and his has been fine for several months now.
Description of Work: Garage door was repaired due to pulling out the car while my wife was leaving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe S.
09/2017
5.0
garage doors
  + -1 more
They were very professional and came out several times. I would use them again.
Description of Work: Replace garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Jean S.
08/2017
4.0
garage doors
  + -1 more
They came out quickly and were able to fix the garage door.
Description of Work: Garage door repair and spring replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
08/2017
5.0
garage doors
  + -1 more
The service was fast and professional. He explained what needed to be fixed and how to maintain the spring going forward. Also offered me a coupon for a price discount.
Description of Work: The main spring broke and left me trapped in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Daniel M.
08/2017
5.0
garage doors
  + -1 more
They were fine.They had a problem with the unit, I had to call a couple times but they fixed it. They were pretty pricey.
Description of Work: They put in a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Joyce C.
07/2017
5.0
garage doors
  + -1 more
Did a great job and work completed quickly
Description of Work: Needed a new spring on my garage door and reattached pulls cables

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Magdiel M.
07/2017
5.0
garage doors
  + -1 more
Very good job, super fast. Very professional I will used them again. Thank you.
Description of Work: Replace my garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Neighborhood Garage Door LLC
I'm glad you had a great experience with our company! We appreciate the kind review.

Keesey H.
06/2017
5.0
garage doors
  + -1 more
Quinn fixed them both. He was a jet mechanic in the Air Force so working on garage doors is a breeze for him :)
Description of Work: Adjusting of both doors - one kept coming off the track and the other wouldn't work with the remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Neighborhood Garage Door LLC
Quinn is an amazing garage door technician, I'm glad he was able to get everything working perfect for you. We appreciate your kind review.

Linda T.
06/2017
5.0
garage doors
  + -1 more
Andy diagnosed the problem, replaced the part and had us up and running in short order
Description of Work: Our garage door wouldn't go up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Neighborhood Garage Door LLC
We appreciate your business, thank you so much for leaving us feedback. If you have any more issues with your garage door please don't hesitate to call us. We're always here to help.

Ben B.
06/2017
5.0
garage doors
  + -1 more
They did a good job, very professional. I would use them again in the future.
Description of Work: They replaced some important parts for my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

Response from Neighborhood Garage Door LLC
Thank you so much for the feedback, we appreciate your kind review.

Michael G.
05/2017
5.0
garage doors
  + -1 more
The work went fine and was completed in several hours. However, I was given a price quote and there was an issue whether the $200 coupon was applied or not. We debated this issue over the phone until finally they applied the coupon and lowered the total price.
Description of Work: Needed a new garage door and install customer supplied garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$858

Rhonda B.
05/2017
5.0
garage doors
  + -1 more
Quickly. About 20 minutes. Much smoother running and MUCH quieter.
Description of Work: Garage door tuneup with all rollers replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lisa C.
05/2017
4.0
garage doors
  + -1 more
Ok, I think. One of the garage doors is still pretty noisy.
Description of Work: Garage door tune-up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$108

Jeffery B.
05/2017
5.0
garage doors
  + -1 more
Fast and professional people after work was done the door so quite no one can tell that it is opening or closing
Description of Work: Tune up on the door and motor the rollers were replace everything was lubed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne B.
04/2017
5.0
garage doors
  + -1 more
The work was done quickly and professionally and I would use this vendor again!
Description of Work: Replaced Garage Door that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650
    • 1(current)
    • 2
    • 3

Contact information

10931 E Independence Blvd. Ste N, Matthews, NC 28105

http://www.neighborhoodgaragedoor.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Neighborhood Garage Door LLC is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Neighborhood Garage Door LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Neighborhood Garage Door LLC offers free project estimates.
No, Neighborhood Garage Door LLC does not offer eco-friendly accreditations.
Yes, Neighborhood Garage Door LLC offers a 10% senior discount.
Yes, Neighborhood Garage Door LLC offers emergency services.
Yes, Neighborhood Garage Door LLC offers warranties.
Neighborhood Garage Door LLC offers the following services: Garage Doors - Repair, Maintenance, Installation, & Replacement.

Contact information

10931 E Independence Blvd. Ste N, Matthews, NC 28105

http://www.neighborhoodgaragedoor.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day