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Kitchen Tune-Up
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Looking for a fast and affordable option to give your kitchen a fresh new look? With our four service options at different price points, you can get that new look you've always wanted (without being displaced from your home for weeks). Has everyday wear and tear caught up with your kitchen cabinets? We offer four options including our exclusive 1 Day Wood Restoration Tune-Up, Cabinet Redooring, Cabinet Refacing, and New Cabinets. Our services range from a quick Tune-Up on an outdated kitchen, all the way to a complete new layout and design. We are the kitchen remodeling company that will breathe new life into space, offering personalized service and incredible results. Many projects are complete in only 1-5 days. Click or call today to learn more about our services and to request a free no-obligation estimate.
Business highlights
19 years of experience
Services we offer
Lighting, granite, marble, painting - interior, remodeling - general, remodeling - kitchen & bathroom.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7122 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 2% | ||
| 3% | ||
| 2% |
Showing 26-50 of 122 reviews
Mike R.
Mar 2017
The process end-to-end was just outstanding. Communications and scheduling exceeded expectations, as did the price. The job was completed exactly on budget for the quoted amount, and the result met with rave reviews from the prospective buyers. The house sold a few hours after it was put on the market, above asking price!
Response from Kitchen Tune-Up
"Thanks so much for the review. I glad we were able to help you sell your house quickly."
Kathy O.
Sep 2016
I would not use this company. We were not satisfied with their work. The kitchen cabinet refinish was $957 and they wiped them down and added some type of finish that streaked and left spots looking like it wasn't done. Tom, the owner, said this was normal but I had to call them back twice. We signed the contract in April 2016 expecting the work to be completed by June 2016 and it was not done until August 2016. The bathroom reface had parts missing and we had to wait on that. Extremely bad quality control of work. I would not use them again.
Response from Kitchen Tune-Up
"During this time period, our lead time did get further out than normal, and we were about 4-5 weeks further out than the expectation we set with [Member Name Removed]. As the business owner I met with her to apologize for this inconvenience. I offered to add 2 roll-out trays (worth $330) to the kitchen free of charge to compensate for this error in scheduling. She agreed this would make her happy. However, before I left, she then changed her story and said she wanted 4 roll out trays. I explained I could not give away $660 worth of trays for a job that bills under $1,000. She continued to pursue this, so in the end I agreed to provide 2 more trays at 1/2 price. So, in effect she got $660 worth of trays for $165. That seemed to end this discussion and statisfy her. Another small delay occurred when our supplier failed to ship the moldings with our order for her bathroom refacing project. We rushed the new shipment and were back a few days later to finish up the molding work. During my final inspection, [Member Name Removed] seemed pleased with the results and there was NEVER any mention of a problem with the quality of the work performed. She did however, question her invoice which was exactly the same as her contract with the addition of $165 (plus sales tax) for the roll out trays. She continued to question why she was being charged for the roll out trays. I explained no less than 3 times that she was being charged 1/2 for the 3rd and 4th tray and the 1st and 2nd were at no charge. She continued to complain about being charged for the trays and said she wasn't happy. THIS is the only issue she was unhappy with during our meeting. My unwillingness to be extorted for more free product is what made her unhappy with us. Our team strives to make our customers happy as that is our most important objective. I'm saddened that after doing everything possible to make that happen, we were unable to do so. When a client says they are happy and accept a solution, I take them at their word. - Tom Taube, Owner"
Ruth B.
Aug 2016
unknown
Response from Kitchen Tune-Up
"Thanks so much for posting the report. The only thing better than a happy customer at the end of a project, is a happy customer years after the project was completed!!"
Eric N.
Jun 2016
unknown
Response from Kitchen Tune-Up
"Thank you for the A rating. It means the world to us."
Cheryl H.
May 2016
unknown
Response from Kitchen Tune-Up
"Thank you for the kind comments and A rating."
Kathy P.
May 2016
unknown
Response from Kitchen Tune-Up
"Thanks for the kind comments. We look forward to updating some of your other properties."
Larkin C.
Apr 2016
After a lengthly waiting period they gutted bathroom and had required trades come in; carpenters, plumbers, electricians, and tillers.
All trades were professional and very neat when leaving. Very enjoyable experience on a project that could have been otherwise.
All trades were professional and very neat when leaving. Very enjoyable experience on a project that could have been otherwise.
Response from Kitchen Tune-Up
"Thanks [Member Name Removed] for the super review. You and [Member Name Removed] were a pleasure to have as a customer."
John A.
Jan 2016
Tom, the owner, and his staff were very easy to work with. I started out thinking that I might need new cabinets and Tom promptly provided samples and I also went to his showroom to see more extensive samples. I also evaluated only getting new doors and putting a veneer on the remaining face of the cabinets. When that was all looked at, I realized that the doors that I had picked were essentially the same as the cabinets that I had. Tom promptly provided a quote for the cleaning/restaining the cabinets. The cleaning/staining process went well, but the next day I noticed that the top finish had not been equally absorbed into the wood resulting in a blotchy look. I called Tom and he promptly sent out one technician to put several layers of a top coat. The results are a uniform finish that I am very happy with. This follow-up was a true test of the professionalism of the company - how well and how promptly issues are resolved. I felt that the price was reasonable and that the results were of the quality that I had hoped for. I would use Kitchen Tune-up again. I found them through Angie's List. My cabinets look beautiful!
John A.
John A.
Response from Kitchen Tune-Up
"Thanks [Member Name Removed] or the nice review. If you need anything else, just give us a call."
Leslie B.
Jan 2016
We bought a home that needed a lot of updating and Tom (and his crew) came a great distance to help us update our bathrooms. We wanted to convert our master tub/shower combo into a large shower only, and put in a new tub in our guest bath and have the walls tiles. The Tile Shop in Matthews is who they work with and they were very helpful in making selections that worked well together.  We were especially pleased with the tile crew.  Chad (our main tile guy) is very good at what he does, hard working, kind, helpful (beyond what was expected)...very nice to work with!  The crew for our frameless glass on the master shower were great as well. Tom and Debi were very courteous and professional and have great people working with them. Overall, we are very pleased with the work that was done and our master shower and guest bath are beautiful! The cost was very reasonable and we would definitely recommend them to anyone working on a bathroom or kitchen project.
Response from Kitchen Tune-Up
"Thanks [Member Name Removed] for the review. We're so glad you are happy with our service and results. Thanks so much for the review."
CHRISTINE R.
Sep 2015
unknown
Response from Kitchen Tune-Up
"[Member Name Removed], you are a sweetie pie. Thanks so much for the positive review."
DAVID G.
Sep 2015
I am so happy with Kitchen Tune-Up. All the way through the process of replacing
my Kitchen they provided me with great ideas and designs.  They walked me through the entire project using
special Kitchen graphics software and they showed me how it would look before it was
built.
Then when I chose the design, they always kept in touch with statuses for
each part if the project, and provided accurate dates when the staff would
arrive and do their work. Never once did they miss a date.
The staff were awesome, they cleaned up after them each day
and they worked very hard to meet each deadline.Â
They used state of the art equipment with laser technology, to make sure
everything was straight and true, and fiited the cabinets with great care.
Their pricing was excellent, and they worked with me jobs that I could do myself to keep costs down.
When they completed the work they left the house immaculate, and the kitchen looked wonderful. I am so happy with this company, I will definitely use them again for any other projects I may have in the future.
Â
David Green
my Kitchen they provided me with great ideas and designs.  They walked me through the entire project using
special Kitchen graphics software and they showed me how it would look before it was
built.
Then when I chose the design, they always kept in touch with statuses for
each part if the project, and provided accurate dates when the staff would
arrive and do their work. Never once did they miss a date.
The staff were awesome, they cleaned up after them each day
and they worked very hard to meet each deadline.Â
They used state of the art equipment with laser technology, to make sure
everything was straight and true, and fiited the cabinets with great care.
Their pricing was excellent, and they worked with me jobs that I could do myself to keep costs down.
When they completed the work they left the house immaculate, and the kitchen looked wonderful. I am so happy with this company, I will definitely use them again for any other projects I may have in the future.
Â
David Green
Response from Kitchen Tune-Up
"thanks for the kind comments. We're so happy that you love your new kitchen."
DAVID G.
Jul 2015
unknown
Response from Kitchen Tune-Up
"Thanks for the review. We look forward to a successful completion of your project."
Beverly M.
Jul 2015
unknown
Response from Kitchen Tune-Up
"Thanks so much for the positive comments. I will say, our guys take pride in their work and want to make everything look as good as possible and cleaning up after themselves is as important to us as doing the actual work. We're so glad that you are happy with the final results and thanks again for the glowing report."
Jerry P.
Jun 2015
unknown
Response from Kitchen Tune-Up
"Thanks for the review. You were a pleasure to work with and our guys enjoyed being in your home....Tom"
DIANE R.
May 2015
unknown
Response from Kitchen Tune-Up
"Thanks for the kind comments and we are thrilled you are happy with the results. I can't wait to come out and take the "after" pictures. Thank you for your business."
Scott P.
May 2015
Kitchen Tune-Up did a very good job in the end. We had to coordinate with Kitchen Tune up as well as the granite company and the painter who was painting our cabinets. I chose not to use Kitchen Tune-Up to paint the cabinets after talking to the owner Tom about his paint choice and process. He used latex paint and brush painted the base cabinets. I was looking for conversion varnish and an all spray job. I also used a different company for granite who was a fabricator and installer. Initially, I was very unsure about the company's competency. They sent Caroline to be our main POC. Caroline is an interior designer, but she did not have technical knowledge to really understand the tasks we wanted done. I was surprised no one did any sketches of how I wanted the island to look. I wish the upfront part of the project went a little smoother and I had more confidence in their abilities from the start. I think if the owner, Tom, came out and looked at the job, I would have been better assured. Debi, the owner, did a decent job of scheduling. I think people showed up generally when they were supposed to. I thought the quality of the work that they did was excellent in most cases. The tile backsplash came out great. Very high quality. The carpenter who modified the wall oven cabinet, added the drawer, and refaced the cabinets and island was highly talented. The quality of work was very good. The only disappointment was the install of our downdraft cooktop. We went from a cooktop with a downdraft motor outside to one with the motor attached internally to the cooktop. I explained to Caroline that I wanted something done about the big outside motor because the new one had a built in motor. She said the installer would know what to do. This was a breakdown because Caroline was not technical and didn't communicate this well back at the office. The installer left the old motor on the house and said it would be fine. It wasn't. After he left, I noticed cold air flowing from the outside into the kitchen. The old motor did not have a baffle to block reverse air flow. It needed a proper vent installed. When I complained to Kitchen Tune-up, they said the cost was only to install the cooktop. So really, they did not do a turnkey install in my opinion even though I mentioned this to our contact on more than one occasion. I ended up removing the old motor, buying a new vent and duct converter from the Internet and installing it myself. It took me several hours. I gave them a B due to this. It should have been done correctly by Kitchen Tune-up. I did think their price was a bit high for the amount of work they did and our painter commented that they bought the cheapest oak breadboard made, so I think they skimped on the quality of that material a bit. It made the painter's work a bit more difficult. Probably my penalty for not using Kitchen Tune-up for the painting. Overall, a good company. I would use them again.
Response from Kitchen Tune-Up
"We offer appliance installation as a convenience for our clients and I will say the outside mounted fan created a challenge for us. We were aware of it from the beginning, so Carolyn didn't drop the ball. However, our sub on the job, who is very good, simply didn't have a solution for the fan so we were left without a solution other than to just leave the old fan in place. It was a sizing issue and his availability of properly sized ductwork and such. Possibly some research on the net may have yielded a solution but unfortunately, that particular sub isn't very internet savvy. I'm glad the client was able to figure one out. As for the oak beadboard, we certainly didn't purchase low quality beadboard, but we did purchase the type of beadboard we usually get which is 1/4" veneered beadboard. Some folks may think this is lower quality than the thicker 1/2" product made but the problem with the 1/2" is it is very bulky and then has raw edges showing on the cabinets, whereas the 1/4", will typically tuck behind the cabinet scribes and provide a much cleaner look. So, we used our judgement in what product to use based upon our experience. I am glad they were happy with the final look...I suspect they would not have been happy with a thicker product. In 9 years, this was the first time a customer requested oak beadboard and none of our local suppliers carried it. So, we did have to purchase it from an out of town supplier, that we hadn't used before, basically sight unseen. But as I indicated, it certainly wasn't a low quality product and we didn't "skimp" on anything. The client elected to use another firm for the painting, which we knew and we agreed to do the rest of the work which that vendor did not do. Just because the client didn't use us for the painting, does not affect our choice of product or quality of work on the rest of the project. If we didn't want to do the other portions of the project we would have declined rather than do it at less than 100%. I'm sorry he feels we may have "slighted" him on material or anything else just because we didn't get all the work. We simply don't work that way. We are certainly happy and appreciative that we were chosen to so at least some of the work and are glad he was happy with the quality of our services and his final result."
Ed J.
Apr 2015
Kitchen Tune-up provided a schedule, adhered to the schedule and ensured all our concerns and issues were addressed.
They came and updated our home while we were working and nightly when we arrived home we were always pleasantly surprised.
What a great organization. Tom and Debi Taub were awesome to work with.
I highly recommend Kitchen -tuneup.
They came and updated our home while we were working and nightly when we arrived home we were always pleasantly surprised.
What a great organization. Tom and Debi Taub were awesome to work with.
I highly recommend Kitchen -tuneup.
Response from Kitchen Tune-Up
"Thanks so much for the positive comments. We were excited to witness the amazing change in both your bathroom and kitchen and are very pleased that you are happy with not only the final product, but with our team's conduct and performance. Enjoy your kitchen and bath!!"
Walter G.
Apr 2015
Experience from start to finish was excellent. Tom Taube came to our house to look at the cabinets and provide an estimate on the work. The cabinets in general still looked pretty good after 22 years, but there were several trouble spots with scratches and worn finish. Based on what we were trying to accomplish, Tom proposed their original Kitchen Tune-Up process. He presented the pros and cons and gave us a good understanding of what we could expect. One cabinet in particular was of concern to me, but Tom assured me that when they were done we would be very happy with the results. He was very open with the process and that it was not going to result in new cabinets, but that there would be much improvement. He had before and after photos of previous projects to share, which gave me confidence in their process. He was able to provide pricing at the time of his visit, and I gave him some preferences for scheduling the work. He did not try to oversell the job, and I felt that he was genuinely concerned with finding the best possible solution for us.
At that point, Tom's wife Debi worked with me to do the scheduling. She gave me plenty of notice and worked with me on a convenient date (it was about 4 weeks between the initial contact and when the work got scheduled). She was always responsive to any questions that I had.
The crew who did the work were extremely professional and good at what they did. I was working at home the day the work was performed, and they kept me informed as to what was happening and what to expect throughout the day. It was a very long day for them, finishing up after 7:00, and they still had an hour's drive ahead of them to get back to the shop. Despite this, they were still extremely patient, working on minor last minute touch ups.
The cabinets looked extremely good after the work was finished. The cabinet that I had been concerned about looked very good and no longer stood out. I felt that the price of the job was very fair and that the process that they used was very appropriate for what we were trying to accomplish. I would use them again without hesitation.
At that point, Tom's wife Debi worked with me to do the scheduling. She gave me plenty of notice and worked with me on a convenient date (it was about 4 weeks between the initial contact and when the work got scheduled). She was always responsive to any questions that I had.
The crew who did the work were extremely professional and good at what they did. I was working at home the day the work was performed, and they kept me informed as to what was happening and what to expect throughout the day. It was a very long day for them, finishing up after 7:00, and they still had an hour's drive ahead of them to get back to the shop. Despite this, they were still extremely patient, working on minor last minute touch ups.
The cabinets looked extremely good after the work was finished. The cabinet that I had been concerned about looked very good and no longer stood out. I felt that the price of the job was very fair and that the process that they used was very appropriate for what we were trying to accomplish. I would use them again without hesitation.
Response from Kitchen Tune-Up
"Thanks so much for your positive comments. Nothing makes us work harder than an appreciative customer. Enjoy your kitchen!!"
Noel M.
Apr 2015
A great experience from start to finish, Tom Taube [Owner] was always available, upfront and honest about all aspects of the project. The contractor's and vendors he works with are excellent, we are very happy with our new kitchen and dinning area.
I did my homework before choosing Kitchen Tune Up and received 3 bids for the project, while not the cheapest, I believe you get what you pay for and in this case it was a job well done.
Response from Kitchen Tune-Up
"Thanks so much for the kind remarks and nomination. My guys really enjoyed working in your home, I'm glad you enjoyed having them."
Linda S.
Apr 2015
Very well! They've been good so far. I have had the sales staff and they were good.
Response from Kitchen Tune-Up
"Thanks for the positive review, it is very much apprecriated."
Wei C.
Apr 2015
unknown
Devereux T.
Mar 2015
My experience with them was okay. I don’t remember a whole lot about it. I think it was satisfactory. The price was okay and I think they did what they said they’d do. They presented themselves fine. They were kind of quiet and really didn’t say much. I had no problems with them. I wouldn’t discourage the use of them but I would probably get someone else to refinish it again. I would use them again for the same service if I needed to.
Susan C.
Mar 2015
I contacted Kitchen Tune-Up and left a message. Debi returned my call promptly and we discussed the project and scheduled an appointment at my home. Tom, the owner came to my house with a lot of samples and we discussed the pros and cons of my preferences and he explained the process. There was a promotion on the door style I selected which was great. It was still pricey, but gorgeous. Debi called me when the doors came in and scheduled an appointment for install. Danny was professional and knowledgeable and did a great job. They kept everything neat during the job. The cabinets look brand new. We are very happy with our new kitchen. Thanks Kitchen Tune-Up!
Maria C.
Feb 2015
They did a very good job and we would use them again.
Lawrence S.
Feb 2015
Kitchen Tune-Up did very well. Everything turned out well. They had a fairly long delay between their scheduling and actually performing the service, it was probably a month to six weeks but they did indeed come on time and do the work on time. They did more than what would have been covered by the big deal. I think the deal was $250 for $500 worth of stuff and it was about twice of that. As a matter of fact, I am thinking about later this year, they would do an annual service, kind of re-polish it to make sure they stay in great shape and I am seriously considering using them for that and also using them for some counter top replacement work as well. So they obviously did quite well enough, because I am looking at using them again. For what I got, it was well worth what I paid them. That is unusual for me to say because I am usually pretty cheap. Their guys did very well. Even when I made special request, they took that in stride and were able to make things turn out very nicely. They are a good company. They were here exactly the day they said they would come. One fellow they had was a little bit less professional than the others.
Licensing
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FAQ
Kitchen Tune-Up is currently rated 4.7 overall out of 5.
Kitchen Tune-Up accepts the following forms of payment: CreditCard
Yes, Kitchen Tune-Up offers free project estimates.
No, Kitchen Tune-Up does not offer eco-friendly accreditations.
No, Kitchen Tune-Up does not offer a senior discount.
No, Kitchen Tune-Up does not offer emergency services.
No, Kitchen Tune-Up does not offer warranties.