Huff Plumbing, Inc.

I hired Huff Plumbing on Mar 31 to repair the leaks under the crawlspace per the Home Inspector's report. They sent a plumber down to fix the leaks under the crawlspace. The plumber told me the cause is that the builders did not put enough pvc cement when the house was built and he just took apart the pipes and put alot of pvc cement. I then hired them to repair the tankless water heater which was also on the report. The plumber ordered the part which took more than a week to arrive. After the second job was done, the Home Inspector came to check the repairs. He issued anther report and in the report, he wrote:"4/26/2023 Re-Inspect - Repairs made to the sink drain line but toilet drain line still leaking and in the process of repairs has caused 4 other connections to leak in this same area."So I sent the report to Huff Plumbing for them to fix the issues. I was working outside of NC and appointed my neighbors as caretakers and point of contact for my house and I CC them plus the buyer's agent. so the communications and repairs are transparent to all parties. But Huff Plumbing decided to repair only the leaks that they did the last time and wanted to charge me an additional $1322 to fix the other 4 leaks indicated in the second Home Inspection report. The owner of Huff Plumbing also complained that it was because there aren't much glue left in the pvc which is exactly what the plumber told me the first time he came and he said he has put alot of pvc cement so the same excuse cannot be used a second time. When I wrote to all parties involved that the Home Inspector wants to inspect a 3rd time, the owner of Huff Plumbing wrote back to me in black and white that he will not come back a third time. When I tell the agent and Home Inspector about what the owner has written, they are extremely furious and deem that Huff Plumbing is extremely unreliable and unprofessional. They decided to go with another plumbing company. My neighbors, agent, Home Inspector dislike Huff plumbing now.

Great work. Very upfront and honest. Big mark up on equipment when they provide. Purchase yourself if you know what you are buying. I did not which is why I accepted the mark up for the company to pick up the equipment for install.

Problem was not resolved but Huff team was professional, polite and friendly

Overall it was excellent. Excellent communication, fast service around my schedule. Quick, quality work. The company gave me a 30 minute window which was convenient and they were early- terrific! They gave me the option of buying the disposal myself or having them purchase. This was also terrific. I opted to have them purchase The unit because they know what they’re looking for and I don’t. They are the professionals and I trust them. Overall the price seemed pretty fair. However the one thing that I was discouraged about after the fact, and the only reason that I don’t give them five stars, Is Compared to the retail price of the disposal, the company up charged it by about 68% or about $285 as opposed to $169 for the unit not including install before tax. Again I want to emphasize they were professional, friendly, worked around my schedule, and appear to do extremely high-quality work. I would hire them again because of all these reasons. I Might consider purchasing my own parts however. They were TOTALLY honest and professional. I just didn’t know what I didn’t know.

I've been having issues getting hot water to my faucets on the far side of my home and had read about having a recirculating pump installed. I reached out from Angi to get some estimates and Huff was the only company that actually called me to learn about my needs. I was able to speak with the owner about a unique setup in my home and he confirmed that the pump would be the best option. His associate Michael was the one that actually did the work and he was extremely polite and respectful of our home. The job was done quickly and we are happy to have quick hot water now! Thank you Huff Plumbing.

Work was done well. Very professional and congenial. There was also a clog in the u pipe. They came back the next morning and took care of that problem as well.

Great! The crew had lots of large roots to cut through and worked until nearly dark. They came back the next morning to clean up, and put down seed and straw in the yard.

Came immediately. Quick quote and did the job right then. Could not have been easier!

Outstanding service from initial scheduling of the appointment, updates when workman was arriving and timely arrival of pro. Michael was very polite and in well-marked truck with clean uniform and facemask in place. He removed his shoes without asking upon arrival. Able to diagnose the issue right away and explained the problem to me. He quickly made the trip to the store to get the part needed. He completed the repair promptly and effectively. Cleaned up after the job. Couldn't ask for more from a company providing a service to its customer! Highest endorsement to hire Huff Plumbing. Thank you for taking such great care of me! Will hire again if every need plumbing services.

Entire process from start to finish was wonderful! Julie at the office was so nice and got me set up quickly for an appointment. Dylan was super polite and professional. He diagnosed the issue, told me how he was going to fix it, went over quote and then got to work. Clean, courteous and a job well done. I couldn't ask for better.

Very pleased with work done.

The service was fine. It went very well. They were covering their shoes. They were professional and didn't make a big mess and they clean up very well after the job. They were good. When I call them, they didn't make me wait, they call me back after I left a message.

The service was excellent. They were prompt, efficient, friendly, and they clean up after themselves.

Huff Plumbing is always our go to plumbing company and has been for years. Affordable, reliable, honest, professional and quick to come out. I recommend them every chance I get. We have a remodel project coming up they are going to help us with also.

Huff Plumbing was able to quickly get out to an upcoming listing for a repair that needed to be done right away! Professional and efficient. Would use again and recommend to my clients!

Huff Plumbing did an excellent job with our kitchen remodel job.! We reconfigured our kitchen which consisted of moving our gas stove and adding new dishwasher and disposal . The job went smoothly and seamless! Highly recommend Huff Plumbing !! Courteous, efficient and friendly workers! Will definitely call them again for our future bathroom project !