HOUSEMASTER

I had to cancel my inspection because of the house being no longer for sell but House masters were very professional and I will be using them in the future and they didn't charge me for the service call

I hired HouseMaster to inspect my house, specifically asking that they pay close attention to the roof since it was 15 years old. They found a few problems, which were fixed & passed re-inspection. Imagine my surprise when one month after moving into my new home the roof began to leak in FOUR places! I called two different roofers, who both agreed the holes (which were large enough to stick your fingers through) were grossly overlooked by the inspection company. I had to replace the entire roof only one month after buying my house. I can't believe that this passed not one, but TWO inspections by HouseMaster!

TOM ROSE DID A WONDERFUL & THOROUGH JOB INSPECTING OUR HOME. HE WAS ON TIME, EXPLAINED EVERYTHING IN DETAIL, TOOK PICTURES OF WHAT HE FOUND AND PROVIDED PRINTED REPORTS WHILE STILL IN OUR HOME. I'D DEFINITELY USE TOM AGAIN FOR ANY INSPECTIONS I NEED IN THE FUTURE. TRUSTED & RECOMMENDED.

COMPLETELY OVERLOOKED SEVERAL COSTLY (AND APPARENT) PROBLEMS. MAINLY THE ROOF, WHICH WE HAVE SINCE FOUND TO HAVE SEVERAL STRUCTURAL PROBLEMS THAT SHOULD BE OBVIOUS TO A COMPETENT INSPECTOR. TWO INDEPENDENT EVALUATIONS LATER, WE FIND WE NEED IMMEDIATE REPAIRS DONE, WHICH WILL ONLY TEMPORARILY SOLVE THE ISSUES. UPON NOTIFICATION, HOUSEMASTER TOOK ANOTHER LOOK AND FLAT OUT REFUSES TO ACKNOWLEDGE THAT THERE ARE ANY PROBLEMS - SOME GUARANTEE! I CANNOT FATHOM THAT ANY RESPECTABLE COMPANY WOULD NOT STAND BY ITS WORD - TO GO SO FAR AS TO OUTRIGHT DENY THE PROBLEM IS INEXCUSABLE. I WOULD AVOID THIS EXTREMELY UNPROFESSIONAL (AND UNTRUSTWORTHY) COMPANY AT ALL COSTS.

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I FEEL THAT THIS COMPANY DID A GREAT JOB & IT WAS CERTAINLY MONEY WELL SPENT ESPECIALLY WHEN I THINK OF WHAT IT WOULD COST ME LATER ON FOR REPAIRS. I WILL USE HOUSEMASTER FOR A RE-INSPECTION & WOULD RECOMMEND THEM TO ANYONE THAT IS PURCHASING A HOME.