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Handyman Services--The English Handyman

Handyman Services, Ceramic Tile, Doors,

About us

To schdeule work please call Susan 704 650 4763 please leave a voicemail The English Handyman who can complete many household jobs to your satisfaction. No pressure, no sales talk. Just a true honest answer to your questions with free estimates. Very affordable rates for new and exisiting customers this is no way effects our standards. If you have any after work concern's please just call me and I will arrange to come back and 'make it right" at no cost to you. It's our promise to you the customer.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Painting and decorating, general wood repair, small electrical work, lights, waste disposal, fence installation, pressure washing, wall building, & general yard work. Outside wood repair. Fix swimming pool problems, pipes, & filters. Ceiling fans, faucets, & toilets installation. Tile and grout. Deck stain / repair

Services we don't offer

Major plumbing and licensed electrical.

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.3182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
10%
3
5%
2
7%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 182 reviews

Deborah V W.
07/2015
1.0
handyman service
  + -1 more
He kept canceling & rescheduling. Never could get him to show up to do the work.
Description of Work: nothing...

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Sachin H.
05/2015
2.0
handyman service
  + -1 more
I provided him with a replacement toilet flap/flush valve assembly - the part in the toilet that opens and closes the flushing mechanism. It took him more than 2 hours to do it. And after he left I realized that he had never replaced the flush valve. He actually took the replacement flush valve assembly ( that costs may be 10 $) with himself. The old valve was still in place inthe toilet. And whatever he did in the toilet did not work. It was leaking again, and I had to get a Plumber to fix the problem, and spent another 100 $ there.
Description of Work: fix a leaking toilet

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$89

MARCIO P.
03/2015
1.0
handyman service
  + -1 more
It was a horrible experience. He got here to look at the needs I had and we scheduled the service. He did not show up for the appointment. We did reschedule, but again he did not show up. Angie?s List connected with him and he said he had an accident and that he would reschedule. I called him a few times, but I never received a call back for scheduling.
Description of Work: I purchased a deal for a handyman for a day. I had wanted exterior work done such as wood staining and repairing lighting fixture in the garage.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Marty H.
02/2015
5.0
handyman service
  + -1 more
I plan to have him come back now that the weather is getting better.
Description of Work: He put together a stone fire pit.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth K.
02/2015
4.0
ceramic tile
  + -1 more
He came coup, had an hour quick and well missed spot and did Overll, anxioud get going
Description of Work: $79 for up to 3 Hours of Kitchen & Bathroom Caulking and Grout Restoration!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$79

Evan N.
01/2015
4.0
handyman service
  + -1 more
They were painting some of the outside and the paint didn’t match with what was currently there. Other than that, the work was fine.
Description of Work: I've purchased a Big Deal for Handyman Services--The English Handyman.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

louise O.
09/2014
5.0
handyman service
  + -1 more
He was good. He communicated well. He got in contact with me pretty quickly. It seemed to be a good experience.
Description of Work: I purchased a big deal for The English Handyman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$299

Sambhu S.
08/2014
5.0
handyman service
  + -1 more
I had to wait a long time since the company had several customers ahead of me, but everything went well aside from that. The handyman was very friendly and open, did a great job, and didn't leave behind any messes while he worked.
Description of Work: I purchased a Big Deal for them to hang pictures, both large and small, throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$101

Jennifer B.
07/2014
1.0
ceramic tile
  + -1 more
We had set up an appointment and he never showed up. It went back and forth several times and he has yet to show up and get the work done. This had gone on for about a year and he never did come out.
Description of Work: $79 for up to 3 Hours of Kitchen & Bathroom Caulking and Grout Restoration!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$79

pam P.
07/2014
5.0
handyman service
  + -1 more
It was great. He hung some very difficult artwork for us. He has a background in art, so he knew how to hang pictures well. He did everything extremely well and within the time.
Description of Work: I purchased a big deal for $79 Handyman for 3 Hours of Handyman Services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Dawn J.
06/2014
5.0
deck cleaning, house painters, handyman service
  + 1 more
Susan got back with me right away as I had left a message saying we were hoping against hope we could get the work done in the next 3 weeks. She was going to get us in 3 weeks which we really appreciated it, but she called us when there was an opening that came up as she knew it was important to us.. Noel called before he came at the appointed time to let us know he was on the way. He did an excellent job on staining the deck/rails and replacing the rotted wood, paying attention to the littlest details. It was a pleasure doing business with "The English Handyman" not just for the great work he did, but because he was also a great person to having working for you.
Description of Work: Repainted/stained decks and railings. Replaced some rotten wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Handyman Services--The English Handyman
This couple are kind, generous and a pleasure to work with. They made me most welcome and even gave me lunch and breakfast. Thank you so much The heat outside made it a day and a half job and they worked with me on that schedule. I wish all customers were as nice.

ELIZABETH B.
06/2014
5.0
handyman service
  + -1 more
He came on time, worked hard, and I was pleased with his work. though a friend has offered to redo part of the wooden panel on the lower part of the screened door, as the top edge was left roughly cut. This will make me happier with the details of that repair. I will call the English Handyman again if I have need of his services.
Description of Work: He replaced the floor in the cabinet under my sink, then reattached a wooden panel that had fallen off that same area. He rescreened a porch for me, taking off old torn screens and replacing with new. He repaired a screened door on that porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ELIZABETH B.
05/2014
5.0
handyman service, pressure washing
  + 0 more
Everything went fine. He explained the work in detail. The estimate was right on. I was pleased and would use him again.
Description of Work: He completed replacement of screening on porch. Pressure washed some porch furniture as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from Handyman Services--The English Handyman
Great customer who just let me get on with the job. We got the perfect result. Thanks

Heather M.
05/2014
5.0
ceiling fans, electrician, handyman service, lighting
  + 2 more
Noel was punctual, and a friendly, courteous, knowledgeable guy. I would use him in the future. I was amazed at how much he was able to get done in the short amount of time we had him!
Description of Work: Assembled an elliptical, easel, and installed a ceiling fan/light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Handyman Services--The English Handyman
I always work hard and give value for money. Many thanks and good luck with the art

vivian B.
04/2014
1.0
handyman service
  + -1 more
I haven't been able to get in contact with them and the deal has now expired.
Description of Work: I purchased a Big Deal for handyman services.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Handyman Services--The English Handyman
You may get a refund and our apologies for being busy

Terri H.
04/2014
4.0
ceramic tile
  + -1 more
I had him clean and seal the grout in one bathroom. He did not do anything in the second bathroom. I paid for three hours of service and he only spent about an hour on the one bathroom.
Description of Work: I purchased a Big Deal for 3 hours of grout cleaning and sealing.
Rating CategoryRating out of 5
$79

Response from Handyman Services--The English Handyman
This review is fiction I do not spend one hour on a deal and leave 2 hours to do nothing

Kevin P.
04/2014
5.0
handyman service
  + -1 more
Noel was very professional and, on top of that, made the work fun, too. He came out multiple times to complete the work, and it was always easy to get in touch with him. We're already talking about what the next task list might involve. I'd definitely hire Noel again.
Description of Work: I asked Noel to do a wide range of tasks, and he accomplished them all with great quality work. Tasks included changing light fixtures, removing subfloor and installing new flooring, caulking tub and installing towel rods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Handyman Services--The English Handyman
A real pleasure to work for such a nice pleasant customer. I'm looking forward to the next project that we discussed. Thank you

Lucille H.
03/2014
1.0
handyman service
  + -1 more
Never showed for an 8:30 am appointment on March 14, 2014 and never called. I followed up with a phone call around 10:30, left a message asking for a call back - nothing. Sent an email mid afternoon, and haven't heard back.
Description of Work: .
Rating CategoryRating out of 5
$185

Response from Handyman Services--The English Handyman
We did reply via phone and email through Angie's list it's on record

Mary A.
03/2014
5.0
ceiling fans, handyman service, lighting
  + 1 more
Even though I had to wait for the services because he was booked, I am glad I did. He was very professional, did a great job, and I would recommend him to anyone that needs his services.
Description of Work: In October 2013 I purchased a deal for 6 hours of handyman service-The English Handyman. Being new to Angie's List I thought I would be able to get service in a few days. I did not take into consideration that everyone else would be jumping on the deal as well. I contacted The English Handyman and made an appointment for the first available date. Noel arrived on time, ready to do the work. He replaced an old ceiling fan that no longer worked with a new one that I had purchased. He also replaced my old outdoor security lights with new ones that I had purchased. All work was completed to my satisfaction and clean up was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Handyman Services--The English Handyman
Thank you so much. It was a pleasure to work for a great customer. We always try our best to please.

Carol B.
02/2014
1.0
remodeling, handyman service
  + 0 more
Hired Noel to refinish walls in master bathroom and paint, replace crown molding and baseboard. The job entailed only part of the bathroom where a shower had been replaced. He was squeezing me in when he could because he was overbooked and I was willing to work with him. His first attempt...the walls were not smooth and the paint bubbled. Noel said he would come back and do over. Second attempt...the same thing. I complained not only about the poor workmanship, but the waste of time and paint after his two attempts. When trying to force in a baseboard, a tile was cracked and another tile popped out. He swore he did not crack the tile, but it was not cracked before. The base board he attempted to install even cracked from jamming it in and he just filled it with putty. Meanwhile, by forcing the baseboard in the small space, one of the tiles popped out. Again, he denied doing it, but it was so very obvious what caused the damage. Noel did offer to fix, but after many failed attempts and damage happening as a result of his work, I declined. No money was paid, however, now I have to hire a tile guy to repair tiles and still have to have the original work done.
Description of Work: Hired Noel to refinish walls, paint, replace crown molding and baseboard to part of a bathroom where a shower had been replaced.

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Handyman Services--The English Handyman
I have to state this is the worst customer I have the mis-pleasure to meet. If a business could take out a dispute on a customer this would be the one. Claimed I cracked a tile when I did not. I worked 2 full Saturdays for not one penny in return. I squeezed her in is a joke. I worked two Saturday's for nothing The customer was always informed of the work that need to be re-finished. She smiled and it was ok then emailed me saying all was wrong. I installed crown molding and have not seen a penny in return for my work Now she leaves a F review in return. When Im wrong I say so. But this takes the cake. Contractors take note

Cara H.
02/2014
4.0
ceramic tile, handyman service, interior painters
  + 1 more
Had the living room walls and ceiling painted, everything was great. Fixed grout and caulk in the shower. Since we had leftover paint, asked him to paint the bathroom ceiling. Due to the steam from the shower the popcorn was loose. I wasn't surprised when it started to crack and come loose. I sent pictures and he said he could fix it. I tried several times to call and even emailed but never received a call back to return and fix the ceiling. I would have used him again but the lack of response has made me look elsewhere. Very disappointing as did a great job elsewhere.
Description of Work: Painted and repaired grout in bathroom. Grade for work performed only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$175

Response from Handyman Services--The English Handyman
Sorry member I am fully booked for the next 5 weeks and tried to fit you in but there was no way. Sorry.

Lynn S.
02/2014
1.0
handyman service
  + -1 more
Called only to find that voice mail full so emailed. No response!!!!! Out close to $50. I donated to him. Not happy!
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Handyman Services--The English Handyman
Not true about the waste of money. You may get a refund .Very true we have been so busy that we totally overlooked this 1 HOUR DEAL. My fault and humble apologies

ELIZABETH B.
02/2014
4.0
handyman service
  + -1 more
He came on schedule and did satisfactory work.
Description of Work: I bought a Big Deal from him for 6 hours of handyman services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Handyman Services--The English Handyman
Thank you we always try to please the customer

Jennifer A.
01/2014
1.0
handyman service
  + -1 more
The door was NOT installed properly. The problems: - Broke the wires on door alarm contacts during removal of old door and left alarm not working. - Door and frame were not installed level or plumb. - Did not use shims; instead just screwed through the jamb so door frame was stretched and bowed. (I supplied two packs of shims that were not used.) - Installed a 2x4 under the brick mould but nothing under the threshold. It was not supported and would bend when stepped on. - Door latch strike plates not installed correctly so door did not seal against weather stripping. (Lots of air leakage around the door.) - No insulation or caulking used between jamb and studs to seal out air. (I provided a can of foam insulation that went unused.) - Used old casing so miters did not match. (I had provided new casing.) The door has since been removed and reinstalled correctly by someone else. We purchased two of the big deal coupons ? one for us for the door installation and a second as a gift. We are requesting a FULL refund of BOTH the deal coupons for a total refund of $498. Unfortunately we will have to eat the additional cost of time, labor and materials for reinstallation. Also, to address my ratings above: Price: We purchased an 8 hour coupon. He was here for only 4 or 5 hours. Quality: Well... see above. Responsiveness / Punctuality: it took multiple phone calls and email to finally get him scheduled. Professionalism: He was sick when he came here and should not have been working that day.
Description of Work: Attempted to install a prehung single door unit

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$498

Response from Handyman Services--The English Handyman
I worked for 4 hours to fit a door that was 1.75 inches to short IN LENGTH. This was seen by the member. I told them what I planned to do They offered insulation but there was no room between the door frame and the wall. They offered shims which were no good as the sides were tight and the length way to short I said I would return to fix the trim inside as I did not have my nail gun or compressor I thought I had fixed the alarm with solder that was provided. I ad no way to test this I screwed the door to the wall frame as anyone would. They called me with a very angry tone from both members who did not like what I had done They complained that the door was not sealed. ( there front door would not stay shut this was a new fir by someone else ) I offered to return the next day and fix anything they did not like this was REFUSED. Then they said they wanted a new door. Then suddenly the doors ok and has been re-fitted?? They then said they wanted refunds on the 2 deals they had purchased. I contacted April my big deal manager who waited 2 days to inform me the customer could have their refunds. She asked me to redeem one voucher. I said I was not happy with that as I wanted the customer to have a full refund. She also offered to credit me for the 4 hours worked. Again I refused as I wanted the member to have a full refund. Now I find that April was mistaken and since work was started I would have to repay the full $249 even though I worked 4 hours. I do not have $249 to repay the member so its a stalemate. Now I find its pending with THREATS of the penalty box!!!!!!!!!!!!! I have to wonder if the staff at Angie's list have any idea what is going on. No wonder the business owner is frustrated I have found this whole issue to be FRUSTRATING WORRYING A STRAIN ON ME AND MY BUSINESS and FAMILY WRONG ADVIDCE FROM ANGIE'S LIST EMPLOYEES WHOM I TRUSTED A REVIEW THAT CLAIMS I DO NOT HAVE A CLUE WHAT I AM DOING.

Terri P.
01/2014
1.0
handyman service
  + -1 more
|Last week on Jan. 7th when I'd still heard nothing I asked him to e-mail me an appointment or to refund my money. Today is the 15th and I've heard nothing back. I no longer wish an appointment, just a refund. They obviously got more business than they could handle with their big Deal and Living Social coupons they offered. However, it is very easy to schedule appointments and return call, even if the appointment is scheduled months in advance. Extremely disappointed as this client was from Angie's List.
Description of Work: I purchased this Angie's List Big Deal in fall. Since that time I have called and left messages multiple times in an attempt to make an appointment. Finally, in December (16th) I e-mailed Noel, explained my difficulties in getting an appointment and he apologized and promised he would leave a message for Susan to call me back with an appointment.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Handyman Services--The English Handyman
Customer is perfectly correct. We apologize that we have so much work that we could not schedule. We are trying to do better. Again its my fault. Sorry

Contact information

unknown, Matthews, NC 28104

www.theenglishhandyman.us

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Ceramic Tile,
Doors,
Finished Carpentry and Woodworking,
Electrical,
Drywall,
Interior Painting,
Ceiling Fans,
Lighting,
Unfinished Carpentry,
Window Treatments,
Windows

FAQ

Handyman Services--The English Handyman is currently rated 4.3 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Handyman Services--The English Handyman accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Handyman Services--The English Handyman offers free project estimates.
No, Handyman Services--The English Handyman does not offer eco-friendly accreditations.
No, Handyman Services--The English Handyman does not offer a senior discount.
Yes, Handyman Services--The English Handyman offers emergency services.
No, Handyman Services--The English Handyman does not offer warranties.
Handyman Services--The English Handyman offers the following services: Painting and decorating, general wood repair, small electrical work, lights, waste disposal, fence installation, pressure washing, wall building, & general yard work. Outside wood repair. Fix swimming pool problems, pipes, & filters. Ceiling fans, faucets, & toilets installation. Tile and grout. Deck stain / repair
Major plumbing and licensed electrical.

Contact information

unknown, Matthews, NC 28104

www.theenglishhandyman.us

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM