Description of Work: Installed granite countertop and back splash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,500
JOHN O.
01/2007
1.0
countertops, marble & granite
+ 0 more
Scheduled the template for between 10 and 11am Friday, Jan. 26th and to pick out the granite at the warehouse on Sat. at 11am. They never showed up on Friday. I started calling at 11:30 and no one would answer. My wife reached them later and they made an excuse for not coming or calling. The person said they would see if they could do it on Sat. She never called back to let us know. I called the owner, Joe, in the evening to vent my displeasure and he gave me a different excuse but said he would come out Monday or Tuesday to do the template. He said to still come Sat. and pick out the stone. We arrived at the office at 11am. We waited for 15 minutes for the young woman to finish with another customer on the phone and then left for the warehouse. We drove to the other side of Charlotte to find out the warehouse was closed. I again called Joe on his cell phone but this time he did not return my call. As of the 30th, he had not bothered to provide a reason or excuse for my wasted time.
Description of Work: They were to replace kitchen countertops with approx. 50 sq. ft. of granite.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
RAY S.
07/2006
5.0
countertops
+ -1 more
Joe and team were a pleasure to work with. They were very meticulous and thorough on our granite countertops and tile backsplash installation. Pricing was competitive. Felt like we rec'd more personal attention than we would have with a larger company.
Description of Work: Countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
KAREN W.
05/2006
5.0
countertops, marble & granite
+ 0 more
Wonderful! The granite looks great! They were very punctual, clean and professional. Price was very competitive with other companies. Teresa-Joe's assistant is wonderful to work with. A big plus was that Joe came and measured himself before giving quote. Quality is outstanding!
Description of Work: Tore out old countertops. Replaced with granite, and made island bigger.
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Service Categories
Countertops and Backsplashes,
Marble and Granite,
Ceramic Tile
FAQ
GRANITE & TILE INTERNATIONAL is currently rated 4.8 overall out of 5.
No, GRANITE & TILE INTERNATIONAL does not offer free project estimates.
No, GRANITE & TILE INTERNATIONAL does not offer eco-friendly accreditations.
No, GRANITE & TILE INTERNATIONAL does not offer a senior discount.
No, GRANITE & TILE INTERNATIONAL does not offer emergency services.
No, GRANITE & TILE INTERNATIONAL does not offer warranties.