Glass Doctor of Charlotte

It went well. When I called and emailed a picture and the size of my window, I thought the appointment was to do the work. Turned out, it was just to measure and get a deposit. Two days later, they came back to actually replace the glass. The installation of the new glass was very efficiently done.

Arrived on time. Had to order the window and 1st window was not correct. 2nd window was correct. Polite and efficient.

Very well. I enjoyed working with Steve and the technician he sent. The price was reasonable and service was prompt. Would definitely hire again.

The men were professional, prompt, and courteous. Did not leave a mess. I would definitely recommend them

I used Glass Doctor of Charlotte six years ago to replace two other window sections and two Palladian windows. They told me to watch other windows for the same issue and I did. It was time to call them again and once again, the process was smooth -- from initial quote to installation. Only one small glitch that was quickly resolved. I would use them again.

Prompt, responsive, professional, courteous. Excellent service and very satisfied.

I was contacted within one hour of my request and offered a very reasonable price for the service. The work was performed the following day. Very impressed with this company.

There was a discolored strip at the base of the mirror that they removed and replaced. The install was great, the price was great and they didn't damage the glass. We were very pleased.

Great!!! Russ was very attentive to details and completed the work in a timely manner. The only confusion was the wrong windshield was sent but Glass Doctor honored the price for the correct windshield. Thanks again Glass Doctor.

Ironically the replacement pane of glass broke in the truck on the way over but since the break was more structurally sound than the currently installed broken pane of glass, the technician opted to install the new but broken pane of glass until the replacement came in. The replacement pane arrived a few days later and within the week we had the new pane installed.

Fine but would not give me an Angie’s list member discount. Said pencil trimmed as sharp as it could go !

Great. Running a little late but he called. I was working from home that day. Window replaced and cleaned in no time at all

These are the people to call. Went off WITHOUT ANY ISSUES AT ALL. No comparison to some of the other "discount glass providers" when it comes to quickness of call backs, quickness at coming out to give an estimate, professionalism and courtesy of employees, good lengthy reputation in area, and an ACTUAL BUSINESS LOCATION, not just some guy selling glass out of a van. There were cheaper prices, but I could never get the other companies I called to call me back quickly, and then what happens if you do actually have a warranty issue? Five year transferable warranty on product and labor, they are by FAR the most reasonable choice with ALL things considered. Anybody who goes cheaper just for the price is asking for trouble. Would definitely call them without hesitation for any future work I need.

New glass panes were installed and the window looks great.

All went well. The customer service representative was excellent. Only complaint I had was that the delivery staff did not contact us to let us know that they were running behind schedule. They were supposed to deliver the glass by 1:00pm, but did not arrive until after 2 pm. As a result, we were stuck at home until then. I had errands that I needed to tend to. Otherwise, good experience,

Quick response, easy scheduling, looks good. Would use them again.

Perfect. The job was delayed a few days due to weather, but the technician was on time with a call ahead to advise when he would be there. He also did an extraordinary job advising me that SC has a zero deductible windshield replacement clause as part of their comprehensive insurance requirements so despite my initial intention to not file it with my insurance company, I was fully reimbursed within a few hours of the placing the claim. Thank you Glass Doctor!

I ordered a glass top for a large desk. I got a call about 5 hours later and my glass top was finished! It is a perfect! Cory called me to tell me the project was complete and loaded my glass in my vehicle. He was very professional and helpful. I would definitely use Glass Doctors again!

Great. Came on time and knew exactly how and what to do. Also informed us of the complete process before starting the job.

Great! This was the best company that we've hired for home repairs in the 4 yrs. that we've lived in Charlotte.

On the plus side, I like that they will come back at no charge as much as I need them to. On the negative side, it sometimes takes a while to get them here. But the techs are always courteous, knowledgeable and helpful.

Excellent service. They are on time. Wayne called 10 minutes before he came. He did measurement and patiently explained the issue and the process. The quote is actually the best I heard from several companies. The repair is scheduled several days later. The repair team came on time and got the job done within 30 minutes. They even carefully cleaned the glass. Very satisfied with the service.

very professional. easy to schedule and on time. great!

Work was completed in the agreed upon time frame and the result was excellent. Very professional.

Perfectly. From the receptionist to the pro, Wyatt, all our experiences have been positive. The estimate was free and we know so little about glass the a less ethical provider could have taken advantage of us.