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Fresh Air Technologies, LLC

Basement Waterproofing, Insulation, Energy Efficiency Auditing,

About us

Fresh Air Technologies LLC is a full service Indoor Air Quality service provider serving the Charlotte Metro Area since 2001. We have 14 full time employees, 2,500 satisfied customers, and offer same as cash financing. We were the first company in the metro area to offer dry ice blasting services for mold remediation. Embracing new technology once again, Fresh Air is the first and only company in Charlotte to offer Aeroseal Air Duct Sealing services. Always free estimates!

Business highlights

24 years of trusted experience

Services we offer

INTERIOR AND CRAWLSPACE MOLD REMEDIATION, DRY ICE BLASTING, AIR DUCT CLEANING, AEROSEAL AIR DUCT SEALING, SEALED OR CONDITIONED CRAWLSPACES, WATERPROOFING AND DRAINAGE, FRENCH DRAINS, CRAWLSPACE VENTILATION AND DEHUMIDIFICATION SYSTEMS.RADIANT ATTIC BARRIERS

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6230 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
14%
3
8%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 230 reviews

Gabrielle W.
05/2014
3.0
air duct cleaning
  + -1 more
The technician came out to evaluate our crawl space. I did not like him and found him to be very rude and condescending.
Description of Work: .
Rating CategoryRating out of 5
$149

Anne G.
04/2014
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 1 more
The crew was courteous and very respectful of my home. They protected all surfaces where they ran the equipment and put everything back where it belonged when they were finished. I could smell the freshness in the air when they were finished. I highly recommend this company.
Description of Work: Fresh Air Technologies cleaned all of the air ducts in my almost 100 year old home. They were here from 9 am to 6 pm. They even fixed a couple of problems they happened to come across without charging me anything additional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mark S.
04/2014
5.0
insulation
  + -1 more
Showed up right away to provide quote. Gave me detailed quote with pictures and explained what needed to be done. Showed up when scheduled to do the job. Crawl space looks great!
Description of Work: Mold Remediation in crawl space, replaced some insulation, and put down moisture barrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carolyn W.
04/2014
5.0
energy audit
  + -1 more
It worked out great! They were very professional, prompt, and friendly. I will use them again in the future.
Description of Work: I purchased a Big Deal comprehensive home energy audit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

MATTHEW S.
04/2014
5.0
basement waterproofing
  + -1 more
I worked with Neil Dixon on the recommendation of my realtor. Neil came out within hours of first contact and made a serious assessment of the issues with the water intrusion into my garage. I'd had a previous contractor come out to assess the issue. His recommendation was that we simply grade the water away from the garage wall. I was surprised and happy with this assessment because I'd thought this would be a cheaper way than a full dig and re-water proofing. However, I was shocked when the estimate for this came to $1517. The estimate also said: "Will remove shrubs, trees, and haul away excessive soil." "Estimate does not include seed and straw." "We cannot be responsible for damage to the front lead walk by our machines" None of these things sounded good to me, especially as I didn't want to strip the area bare just before selling. I informed Neil about this estimate, and he quickly informed me that a simple grading would NOT fix the issue, as I initially suspected. With a $1500 grading estimate, I was concerned about how much it was going to cost to get the RIGHT thing done. That's when I got the $1583 estimate and jumped on it. They quickly scheduled me for the job and completed it in two days with minimal disturbance. The guys here on the site were really nice and worked hard. I am very pleased with this work and highly recommend Fresh Air technologies for water intrusion work.
Description of Work: Waterproofed garage wall to prevent further water intrusion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,583.62

Louis W.
04/2014
5.0
Great. Representative was professional and courteous and worked very efficiently. He was also able to answer all of our questions.
Description of Work: Inspect equipment, witness complete cycle, replace filter, take moisture readings, lubricate motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Lee L.
04/2014
5.0
insulation, energy audit, Uncategorized
  + 1 more
They did an inspection. They did a quote to do some things, and it seemed quite expensive. The ball's in my court to call them back and act & discuss details.
Description of Work: I bought a big deal for $99 for $500 Worth of Attic Insulation, Plus Energy Audit

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cathy S.
03/2014
5.0
Great service from start to finish. Super follow up with the front office, Alan was prompt, professional and polite. He took his time, gave a sound evaluation and couldn't tell he had been here. Very solid company that we would recommend.
Description of Work: Provided an overview of what he felt we needed to do to make our crawl space and back yard free of standing water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Robert S.
03/2014
1.0
insulation, energy audit
  + 0 more
Took them over four weeks to make first visit. They performed a test on the house for air flow and sucked black soot from the fireplace throughout the house. The provider left the house while I was busy and did not tell me what happened. I saw it when I came into the house and called the provider. They sent someone out to verify the damage and agreed to a clean up which was done by a fire restoration co. and furniture cleaner. They cleaned a a good deal of the damaged area but I am still finding some soot damage. I then had to call them back to get the insulation installed. I had to take the initiative and call them, 'frustrating'. They did handle the insulation properly, from what I could tell. Overall not a good experience and would not use or recommend them to anyone. They did more damage than good. Very bad experience.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$99

Michael M.
03/2014
5.0
air duct cleaning
  + -1 more
Techcians conducted themselves very professionally and answered all questions. They cleaned up very well before leaving.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

EDWARD P.
03/2014
5.0
It went very well. They did an excellent job and had the lowest bid out of four. I would definitely use them again. Rolando was the team captain and did a great job.
Description of Work: The performed mold remediation on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,988

ROBERT A.
03/2014
5.0
energy audit
  + -1 more
I am very impressed with them. He has been back and forth with us doing the audit. We have not gotten any work done but the audit has been good so far.
Description of Work: I bought a big deal for $99 for $500 Worth of Attic Insulation, Plus Energy Audit

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

william S.
03/2014
5.0
basement waterproofing
  + -1 more
They checked for dampness and mold. They did a good job and I would use them again.
Description of Work: Fresh Air Technologies did an inspection of our crawl space and put down a plastic barrier. It was a big deal purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$49

Mitzie L.
03/2014
5.0
home inspection, insulation, energy audit
  + 1 more
They didn't show up on time, but when they did show up, they did a good job.
Description of Work: I bought a big deal for $99 for $500 Worth of Attic Insulation, Plus Energy Audit.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

KATHERINE W.
03/2014
5.0
basement waterproofing
  + -1 more
very professional. will hire them when i save the money for the job.
Description of Work: got an estimate. did a thorough walk through on my property

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Elaine M.
03/2014
3.0
insulation, air duct cleaning
  + 0 more
Since the audit was completed, I have received no recommendations or contact from the company.
Description of Work: The special $99 deal included an air audit and up to $500 insulation. The audit was outsourced to another company. This individual was thorough and professional. He stated he would be making recommendations to Fresh Air Technologies for improvements. I've received no contact or follow up from Fresh Air Technologies.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0

$99

Jung-Ja I.
03/2014
1.0
energy audit
  + -1 more
Service provider called the day before to change the scheduled day. I was unable to reschedule, so the service provider said they will be here. The next day the service provider did not call or show up. I called and the receptionist was unable to explain why no one showed up stating will call me back. I did not receive a call and I called them back again. The service provider wanted to come in maybe an hour, so I had to cancel. I am currently pursuing a refund for my Big Deal purchase from Angie's List.
Description of Work: Scheduled to arrive within the week for Big Deal already purchased.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Fresh Air Technologies, LLC
Homeowner was contacted 24 hours prior to attempt to reschedule the initial audit due to an emergency of the assigned auditor. Customer was then kept on the schedule with the communication that the new auditor would be coming from an appointment. We called to let her know we would be there with in 40 minutes (late) and was told not to bother. Customer stated that this was a rental property, and that they lived to far away to drive again and did not want to wait. We offered her a credit for the amount she spent on Angies if she went through with work that was proposed and the option to schedule at a more convenient time. We also offered to schedule the Free Insulation so that they got the product they paid for, but again the customer refused and informed us that they would seek a refund from Angies.

Zakia R.
03/2014
5.0
basement waterproofing
  + -1 more
They were awesome and the pricing was right. They were very, very responsive, set the schedule, gave me a great price then came out and got the job done with no problem. They had great communication and were punctual and professional
Description of Work: I used Fresh Air Technologies for crawl space vapor barrier installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Kelly K.
03/2014
3.0
energy audit
  + -1 more
The service wasn't great. He was late for the initial appointment, because his earlier appointment had gone later, but he had called me, and that was fine. We had bought it with the understanding that the big deal was for an energy audit and mold inspection, and we didn't hear anything from him for a couple of weeks, the appointment. He had to call us back, and he said he had lost our email address. We had bought it because we thought we had an urgent need for attention to mold in our house, and so 2-3 weeks was too long for us to wait for information about that. Eventually we called the company, and they sent out someone to inspect the mold. So it just didn't turn out to be what we had hoped it was going to be, and it took a lot of time to get the information that he had, but he had misplaced our email address, and needed to call us back, and it was a couple of weeks time before we got the report. He didn't say anything about the mold remediation, and then the company sent out somebody without a charge.
Description of Work: We had purchased a big deal for Fresh Air Technologies, LLC. He inspected the house for energy efficiency, and wrote up a detailed report for us, and they did mold testing.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$99

Michelle L W.
02/2014
4.0
basement waterproofing
  + -1 more
The sales guy was really nice and knowledgeable and he did do a very good crawlspace inspection. He did do a thorough job. The installers came and they put down the vapor barrier, but they had to send out a different crew to redo it because the first team did such a sloppy job. That left enough of an impression that I would not recommend them. I was able to crawl in the space and see the sloppy job, but they did come out to make it right. It did take awhile for them to come out and redo it. The grand total came to be about $800-900 because what they give you is such a small area. I live in a ranch home with an approximate area of 20 X 40 crawlspace. The Big Deal was misleading because of this.
Description of Work: I purchased a Big Deal for $149 for Vapor Barrier Installation + Free Crawlspace Inspection.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$900

Larry W.
02/2014
5.0
dryer vent cleaning
  + -1 more
Scott is one of the most professional and educated people I have met.
Description of Work: installed a fresh air vent andsealed under the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Heather T.
02/2014
2.0
energy audit
  + -1 more
They were very friendly, we got the first call where he said he perform the energy audit. He was double booked for the first date. Tried to scheduled multiple dates and could never find a service so we went on to another provider.
Description of Work: I purchased a Big Deal from Fresh Air Technologies, LLC.
Rating CategoryRating out of 5

Response from Fresh Air Technologies, LLC
Thank you for having reviewed us. I apologize about the trouble getting you booked for the audit. We use a 3rd party to do the audits so it can occasionally be difficult trying to match up schedules. Good luck with future projects and feel free to reach out to us if there's anything else we can do to assist you in the future.

Richard G.
02/2014
5.0
basement waterproofing
  + -1 more
They did a great job and we were very happy with it. They were very neat and cleaned up well. They showed up on time and got the job done. There were two of them who came out and they were here for about 2-3 hours.
Description of Work: I purchased a Big Deal from this company in 2012 for: $149 for vapor barrier installation and free crawlspace inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

diane R.
02/2014
5.0
basement waterproofing
  + -1 more
That went well and we spent some more money with them, about $7,000, since they had to put down the water vapor. They had to replace some of the venting in the crawlspace that was damaged. They also had to install a sub pump. They also had to do a mold treatment. They had to divide the process up and it took a total of about 5-7 days. They were very consistent with updating me with that was going on. They were quick to respond with any concerns and the workers that came out and did the work, were very professional.
Description of Work: I purchased a Big Deal from this company for: $$149 for Vapor Barrier Installation + Free Crawlspace Inspection!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,149

David A.
02/2014
2.0
basement waterproofing
  + -1 more
They came out to do the inspection, and I left the door open for them to get back with me and they did not.
Description of Work: I bought a big deal for $49 Crawl Space Water Proofing, Foundation Drainage Inspection, and $100 Credit

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$49

Response from Fresh Air Technologies, LLC
Alan Shorts from our office arrived at[removed member name] home on January 2, 2014. There he met with [removed member name] and his wife at their kitchen table. Alan conducted the inspection and met with the pair again to discuss finding. No vapor barrier was apparent causing the insulation to sag. Poor drainage from the driveway compounded the problems. Alan discussed verbally what Fresh Air could do for them. Alan returned to our office and prepared 2 written estimates: one for vapor barrier / insulation repair ($512.12) and a more comprehensive repair consisting of several down spout extensions that would help reroute water from the driveway. ($2,394.82) Alan sent the proposals to [removed member name] on the same day as the estimate. Alan followed up with [removed member name] in a phone conversation on January 6th. Price for both were discussed and [removed member name] declined both services due to price.

Contact information

2246 B Stevens Mills Rd, Matthews, NC 28105

www.thefreshaircompanies.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Insulation,
Energy Efficiency Auditing,
Air Duct Cleaning,
Heating and Air Conditioning,
Home inspection,
Dryer Vent Cleaning,
Foundation Repair,
Drain Pipe Installation,
Drywall,
Carpet Cleaning,
Wells and Pumps

FAQ

Fresh Air Technologies, LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Fresh Air Technologies, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Fresh Air Technologies, LLC offers free project estimates.
Yes, Fresh Air Technologies, LLC offers eco-friendly accreditations.
No, Fresh Air Technologies, LLC does not offer a senior discount.
No, Fresh Air Technologies, LLC does not offer emergency services.
No, Fresh Air Technologies, LLC does not offer warranties.
Fresh Air Technologies, LLC offers the following services: INTERIOR AND CRAWLSPACE MOLD REMEDIATION, DRY ICE BLASTING, AIR DUCT CLEANING, AEROSEAL AIR DUCT SEALING, SEALED OR CONDITIONED CRAWLSPACES, WATERPROOFING AND DRAINAGE, FRENCH DRAINS, CRAWLSPACE VENTILATION AND DEHUMIDIFICATION SYSTEMS.RADIANT ATTIC BARRIERS

Contact information

2246 B Stevens Mills Rd, Matthews, NC 28105

www.thefreshaircompanies.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed