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Fresh Air Technologies, LLC

Basement Waterproofing, Insulation, Energy Efficiency Auditing,

About us

Fresh Air Technologies LLC is a full service Indoor Air Quality service provider serving the Charlotte Metro Area since 2001. We have 14 full time employees, 2,500 satisfied customers, and offer same as cash financing. We were the first company in the metro area to offer dry ice blasting services for mold remediation. Embracing new technology once again, Fresh Air is the first and only company in Charlotte to offer Aeroseal Air Duct Sealing services. Always free estimates!

Business highlights

24 years of trusted experience

Services we offer

INTERIOR AND CRAWLSPACE MOLD REMEDIATION, DRY ICE BLASTING, AIR DUCT CLEANING, AEROSEAL AIR DUCT SEALING, SEALED OR CONDITIONED CRAWLSPACES, WATERPROOFING AND DRAINAGE, FRENCH DRAINS, CRAWLSPACE VENTILATION AND DEHUMIDIFICATION SYSTEMS.RADIANT ATTIC BARRIERS

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6230 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
14%
3
8%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 230 reviews

Joan A.
08/2014
5.0
air duct cleaning
  + -1 more
At both times they were very knowledgeable, professional and helpful. They took time to answer my questions and indicated cleaning the blower/handler is included in the price. I would highly recommend them.
Description of Work: They have provided a full estimate for a duct cleaning and a follow-up phone call.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clement B.
08/2014
4.0
basement waterproofing
  + -1 more
One man and completed the inspection for us. They followed up with the final report for what needed to be done. Everything turned out well.
Description of Work: We purchased a Big Deal for a crawl space water proofing and foundation drainage inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Ernest C.
08/2014
4.0
energy audit
  + -1 more
The energy audit was performed and a few suggestions were given to me that should be done. The 500 sq. ft. of insulation has hot been installed yet and the emailed report about the energy audit I just received this morning and have not read it yet. 9/30/2014 I still have not gotten the 500 sq.ft. of insulation installed yet. In fact I have not heard from anyone from Fresh Air Technology in two months. They were supposed to give me a price on installing an attic stair tent. removing the whole house fan and bringing the attic insulation up to the proper R factor. I have done some of the items my self because I have not heard a word form anyone. If this is the way this company does business, I don't want to business with them. I emailed the company in September and told them that I had not received any correspondence from them about scheduling the installation of the insulation. I got an email back stating that the person that was responsible for my account was terminated form the company. I got a call from someone while I was in the shower and my wife asked them to call back. I am still waiting for that call 11/28/14 I just emailed the company again and I am awaiting their email or call. I am getting to the point where I am going to take action. Finally heard back from the company, they are coming next week to install the insulation. 12/10/14- They came this afternoon and installed the insulation as promised. The two men were very personable and set up and completed the work quickly. They covered the floors with paper and vaccuamed the floors when they were done.
Description of Work: Performed a energy audit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$99

Michael B.
08/2014
5.0
energy audit
  + -1 more
There were no problems with scheduling and they arrived on time to the appointment. They gave us quotes for some other jobs as well. Compared to other quotes that we received, other companies were much more competitive in price. They spent about forty-five minutes completing the energy audit throughout the attic, crawl space, and areas. Everything went very well.
Description of Work: I purchased a Big Deal for $99 for $500 worth of attic insulation. The deal also included an energy audit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bill W.
07/2014
3.0
air duct cleaning
  + -1 more
The coupon deal stated that the service area included the county I live in. Fresh Air did not respond to my purchase, but when I contacted them they said that I lived too far away for them to honor the deal. No one from that company bothered to contact me in any manner nor apparently did they contact you to arrange the refund. I think this is an extremely poor way to generate business. Update- The response provided by the business is not true.
Description of Work: .
Rating CategoryRating out of 5
$49

Response from Fresh Air Technologies, LLC
On July 30th in a review you stated that no one from the company attempted to get your $49.00 refunded. I am unsure if you have checked your messages recently, however i personally sent you a message through Angie's list advising you that i had contacted Angie's list about your refund ( i called angies list on Friday which is the same day i verbally spoke with you and apologized about our service area being incorrect). Monday July 28th i got a response from Angie's List and they stated the customer is the only one who can request a refund. I conveyed the email i received from angies list word for word from them to your Angies list email. Our company relies on Angie's list ratings to help with our business. I again apologize that our service area is incorrect and have requested that be adjusted however we would greatly appreciate it if you would adjust your review since we did indeed request a refund for you, as i promised i would. Please also keep in mind that no one was able to call and discuss this with you on July 23rd when we realized you were out of our service area because you do not have your phone number listed on Angie's List.

Bill W.
07/2014
3.0
This business listed an ad on Angie's list that covered the county I live in , as well as other surrounding counties. I purchased their special to have my crawl space inspected. After four days, no one had contacted me so I called them, only to be told that actually I lived too far away for them to make the trip. No one bothered to contact me regarding this until I called them and no refund has been issued as of today- 7/28 , more than 10 days after the purchase was made. Very poor business and I would never recommend this company to anyone else.
Description of Work: Work was never performed.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Fresh Air Technologies, LLC
This deal was purchased on 7/21/2014. We contacted Angies list to have you refunded on Friday 7/25/14 and Angies list got back to us on Monday 7/28/14 advising that a business can not request a refund and that it is the customers responsibility to request one. We promptly sent you a message through angies list on monday 7/28/14 advising you that you as the customer would have to request this. Please take note that it is up to Angies list to refund you and we have nothing to do with how long that process takes. Also we were unable to call you and advise you any earlier that you were out of our service area because you have no phone number provided on Angies list and in the mean time we were trying to determine whether we had to refund you or if Angie's list had to refund you.. We apologize for how long the refund took as that was out of our control and apologize that we did not contact you again before you contacted us.

William C.
07/2014
5.0
insulation, air duct cleaning, energy audit
  + 1 more
Excellent job. Very conscience about keeping the house clean. Vacuumed at the end of each day. I would gladly work with them again.
Description of Work: Additional insulation. Duct work rejuvenation. Attic tent. Attic air sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,140

Len K.
07/2014
5.0
energy audit
  + -1 more
It was fine. They did an analysis of how well the house was insulated. They did a pressure test as well. They gave us some good information based on their tests.
Description of Work: I purchased a big deal for $89 for Comprehensive Home Energy and Home Health Audit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Leigh A.
06/2014
5.0
insulation
  + -1 more
It was GREAT! What a wonderful company with old school work ethics and values. The initial home estimate with Mr. Shorts, the company's VP, was the first sign that I had found a company that takes pride in their work and the relationships they develop with their customers. He was considerate, thorough and informative, providing me with essential facts, with no pressure or scare tactics. My husband is a Project Mngr in the Construction industry, so he had a list of questions about the company's insurance, bonding, and licensing. Mr. Shorts was happy to provide all the answers and verification. In my effort to get 3 quotes, I had also contacted 2 larger companies as well. Those bigger companies dealt with us as if our 2100 sqare foot ranch home was not worth their effort. Mr. Shorts made us feel like our needs were their needs. When the work crew arrived, the supervisor, Peter, was exceptionally polite, professional, and respectful of my home and pets. He quickly got to work doing the prep work. After completing the first phase of work with foam sealant, he explained it would be safer and more efficient for us if he constructed a protective box around a fan, and did so without any additional charge to us. The entire team took extra care to ensure that my rugs and furniture did not come in to contact with the long tube they ran from the truck into the house and up to the attic. They even opened the top window of my storm door just enough to slip the tube through without letting in too much summer heat and preventing my pets from getting out. The men had to be melting up there in that heat, but never complained. I insisted they come down for occasional quick breaks to the air conditioned hallway and gave them ice water. When they completed the work, they used 2 vacuums they brought to clean up any debris that had fallen onto the floor. The company itself, the work crew, the fair and competitive pricing, and the quality of the work is exceptional. I am soooo pleased with the work Fresh Air Technologies did on our home. We feel confident that our money is well spent, and our A/C and heat won't be escaping through the attic anymore.
Description of Work: Fresh Air Technologies installed new blown in fiberglass attic insulation in our very old house. Improved our insulation rating from a pathetic R-5 up to R-38. Also sealed all gaps, such as spaces around ceiling fixtures and holes for utility wires, with a fire rated expanding foam insulation, to maximize efficiency. We had an Angie's List deal that made this great deal even better!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jack H.
06/2014
5.0
insulation, energy audit
  + 0 more
Setting up and getting the energy audit done was relatively easy, and the quality was good.
Description of Work: I purchased the Angie's List Big Deal for an energy audit and 500 sq ft of insulation. I got the energy audit, but decided to go with another company for the full project. The price with the other company was basically the same, and I also got the other company to do some work directing water flow away from my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joseph B.
06/2014
4.0
basement waterproofing
  + -1 more
I didn’t deal with them. We changed our mind. We didn’t use their service. They were fine. The price was just way too high. I found several people less expensive. I didn’t use anybody. We are going to hold off. We need some other work done under there, so we are going to get that done first. There were other folks that had heavier material and one that did the job for less money. Their bid was fine. I just thought that the material they were using was too light compared to some of the other people. I didn’t feel it was really a good comparative price. They were going to charge us several thousand dollars. The process was fine. They wanted to use lighter material. Their responsiveness was fine. I would not use them again in the future.
Description of Work: They came and gave us an estimate.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Fresh Air Technologies, LLC
[Member name removed], We have read your review and would we understand that you chose to go with a different company due to price and equipment. We hope all of your work went well for you with the other company and we appreciate that you had taken the time to get an estimate from us. However upon reviewing your review that you gave us, you gave us B's punctuality, professionalism and responsiveness. If there only reasons you went to another company was because of the pricing and equipment please remove the B's that you gave us and kindly provide us with A's since the things you gave us B's for has nothing to do with why you chose to go with a different company. We here at Fresh Air strive to give our customers the best customer service to our customers and we really like that to reflect on Angie's List. Have a wonderful day! Briana Shipman Fresh Air Technologies

BERNADETTE R.
06/2014
3.0
air duct cleaning
  + -1 more
I arranged for company to visit house for inspection. There was a heavy rain so the rep. did not come. He did not call me to reschedule or let me know he would not be here. I have had no further contact.
Description of Work: .
Rating CategoryRating out of 5
$57

Charles S.
06/2014
5.0
insulation, energy audit
  + 0 more
They were prompt, thorough and willing. I wanted them to put some reflective film on some attic windows, but their estimate was a little high; but that was not in their portfolio. I am still waiting to get my insulation, but they seem to be very agreeable since I need to be home for them to do the service.
Description of Work: I purchased a Big Deal from this company for:$99 for $500 Worth of Attic Insulation, Plus Energy Audit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Leslie S.
06/2014
5.0
insulation
  + -1 more
They didn’t find a bunch of phantom stuff and actually said my attic was in good shape and didn’t need the insulation. They offered to refund the money, but we had just had our kitchen in the process of remodeled which involved removing the ceiling and needed new insulation. They are now working with the contractor to find the best way to finish the work. Their responsiveness has been fantastic!
Description of Work: I purchased a big deal for $99 for $500 Worth of Attic Insulation, Plus Energy Audit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

RICHARD R.
06/2014
4.0
basement waterproofing
  + -1 more
The experience was fine and did the inspection well. They gave me a quote for $2000 more of work and I did not want to do that.
Description of Work: I purchased the big deal for $49 Crawlspace Inspection Plus $100 Service Credit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$49

m C.
06/2014
5.0
insulation, energy audit
  + 0 more
They came out and performed an energy audit. Then had to delay the insulation installation until after my bathroom remodel was completed. They reviewed the entire audit and blew in the insulation. Very professional and very quickly completed job. Awesome job.
Description of Work: Energy audit and blown in insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RUSS L.
06/2014
5.0
insulation, energy audit
  + 0 more
It was a great deal. They reacted promptly and there were good workers.
Description of Work: I purchased a big deal for $99 for $500 Worth of Attic Insulation, Plus Energy Audit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennifer C.
06/2014
5.0
air duct cleaning
  + -1 more
I was disappointed because we have two units and the price of the big deal was for one. I have never had them cleaned before, so I didn't realize that. It ended up costing us a lot more. They did a nice job, and they cleaned up, but we still have so much dust in our home. I just feel like it wasn't worth the money. I think they did what they said they were going to do, and they were nice and professional, however I don't understand why we have the same amount of dust.
Description of Work: We had purchased a big deal for Fresh Air Technologies, LLC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$529

Jonathan K.
06/2014
4.0
drain pipe, foundation repair
  + 0 more
The service was satisfactory. When they came to do the inspection we already knew we had other issues in the basement. They provided a proposal to address the other issue. We had water penetration in the basement so installed a French drain, moisture barrier and sub pump. There were a few issues during the course of the project. They estimated it would take 4-5 days to complete. The technicians were professional and did a nice job. However, by the 5th day they were not sure they would be able to finish within the quoted time frame. I contacted the supervisor and let him know I was not happy with what I was hear. The next day they put more man power on the job and were still unable to complete the job. They had to come back another half day the following week to complete the service. The project management was lacking. There was some damage to the back yard and some of the grass was killed from the moisture barrier plastic they laid out, as well. The crew took a photograph of the damage to take back to the supervisor. The supervisor had the crew go buy grass seed to repair the damage. We were actually trying to sell the home at this time and this caused distressed for when we showed out home. I suggested compensation for the damage to the yard. I suggested $500 off the bill. He tried compromising at $300 if I paid the bill the same day. I was put off by this and then he backed off and went to his supervisor. They ended up taking the $500 off the bill and I did pay the same day.
Description of Work: I purchased Crawl Space Water Proofing, Foundation Drainage Inspection, and $100 Credit.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$9,000

Colleen H.
05/2014
3.0
home inspection, foundation repair
  + 0 more
The service didn't work out. They were rude and they were expensive. They didn't charge us more than the $49 of the big deal. They gave us estimates for the services and it was crazy high.
Description of Work: I had purchased a big deal for Fresh Air Technologies, LLC. They came out to do the inspection.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$49

cynthia C.
05/2014
3.0
I have already reviewed this provider. Please stop asking me to review him again!!!
Description of Work: nothing
Rating CategoryRating out of 5

Response from Fresh Air Technologies, LLC
Angie's List, Please remove and delete this review. We were given a "C" and the notes in regards to the "C" are directed towards Angie's List and have nothing to do with our company.

Kathy K.
05/2014
5.0
foundation repair
  + -1 more
I purchased an Angie's List Big Deal for this service and it out really well. I have not looked at their proposal yet, but they were really good and came right on time. They did the inspection and seemed very knowledgeable.
Description of Work: I used Fresh Air Technologies for an foundation inspection. They went under the house to make sure there was not any mold or anything like that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary G.
05/2014
4.0
insulation
  + -1 more
They were very nice, punctual, and very courteous, but by the time everything was said and done, it would have cost me a couple of thousand dollars for the radiant barrier. I had a lot more feet than what was allotted for. I didn't end up getting the job done.
Description of Work: I bought a big deal for $149 for $500 Worth of Attic Insulation or Radiant Barrier!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Wanda H.
05/2014
1.0
heating & air conditioning/hvac, insulation, energy audit
  + 1 more
I purchased a big deal for $99.00 energy audit and $500 worth of attic blown in insulation. I waited some months to schedule the energy audit because I was taking care of some other maintenance in the home and wouldn't have had any money for additional services if recommended. I scheduled it for Saturday, May 10, 2014 at 9:00 a.m. I received a call from their office on Friday May 9 saying that they had to reschedule and asked if they could come the following Saturday. I explained that I would be out of town that weekend, so I was told they would keep the 9:00 for the next morning then. I waited around my home until approximately 9:30 - 9:40 and no one showed up or called. I got Jay Lanzy number from my Angie's List email and called and left voicemail about no show. I assumed someone would call on Monday with a valid excuse and apologize and reschedule. No one called so I called them. The lady that answered acted surprised that no one showed up and apologized but offered no explanation as to the inconsiderate and unprofessional behavior. She was to call me back with an explanation of what happened, but I haven't heard from her. Apparently, I'm not the only one this has happened to. I've been reading reviews of others who have had no shows with no apologies or either late for appointments. At this point, I don't feel inclined to deal with this company since they have thus far shown such little regard for my time. Apparently, they have oodles of business and good customer service is not a necessary component of their business.
Description of Work: I purchased a big deal for $99 energy audit and blow in insulation. Appointment was scheduled, but no one bothered to show up or even to call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Uma P.
05/2014
5.0
insulation, energy audit
  + 0 more
He was good, but he did miss one thing in our bonus room. We found out when the crew came to do the actual work that we needed some insulation in that room, as well. He got everything else, though. It was just moderately frustrating because of the added steps and needing to make an additional appointment. I'd rate the audit a "B", but an "A" for the actual work.
Description of Work: We bought a Big Deal for energy efficiency auditing and insulation, then had them do the recommended work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

2246 B Stevens Mills Rd, Matthews, NC 28105

www.thefreshaircompanies.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Insulation,
Energy Efficiency Auditing,
Air Duct Cleaning,
Heating and Air Conditioning,
Home inspection,
Dryer Vent Cleaning,
Foundation Repair,
Drain Pipe Installation,
Drywall,
Carpet Cleaning,
Wells and Pumps

FAQ

Fresh Air Technologies, LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Fresh Air Technologies, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Fresh Air Technologies, LLC offers free project estimates.
Yes, Fresh Air Technologies, LLC offers eco-friendly accreditations.
No, Fresh Air Technologies, LLC does not offer a senior discount.
No, Fresh Air Technologies, LLC does not offer emergency services.
No, Fresh Air Technologies, LLC does not offer warranties.
Fresh Air Technologies, LLC offers the following services: INTERIOR AND CRAWLSPACE MOLD REMEDIATION, DRY ICE BLASTING, AIR DUCT CLEANING, AEROSEAL AIR DUCT SEALING, SEALED OR CONDITIONED CRAWLSPACES, WATERPROOFING AND DRAINAGE, FRENCH DRAINS, CRAWLSPACE VENTILATION AND DEHUMIDIFICATION SYSTEMS.RADIANT ATTIC BARRIERS

Contact information

2246 B Stevens Mills Rd, Matthews, NC 28105

www.thefreshaircompanies.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed