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Fresh Air Technologies, LLC

Basement Waterproofing, Insulation, Energy Efficiency Auditing,

About us

Fresh Air Technologies LLC is a full service Indoor Air Quality service provider serving the Charlotte Metro Area since 2001. We have 14 full time employees, 2,500 satisfied customers, and offer same as cash financing. We were the first company in the metro area to offer dry ice blasting services for mold remediation. Embracing new technology once again, Fresh Air is the first and only company in Charlotte to offer Aeroseal Air Duct Sealing services. Always free estimates!

Business highlights

24 years of trusted experience

Services we offer

INTERIOR AND CRAWLSPACE MOLD REMEDIATION, DRY ICE BLASTING, AIR DUCT CLEANING, AEROSEAL AIR DUCT SEALING, SEALED OR CONDITIONED CRAWLSPACES, WATERPROOFING AND DRAINAGE, FRENCH DRAINS, CRAWLSPACE VENTILATION AND DEHUMIDIFICATION SYSTEMS.RADIANT ATTIC BARRIERS

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6230 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
14%
3
8%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 126-150 of 230 reviews

Melissa D.
04/2013
5.0
home inspection, air duct cleaning
  + 0 more
They first came out to do the Healthy Home inspection I had purchased the Big Deal. Alan came out and did the inspection and said everything looked fine. I was amazed that he didn't automatically try to sell me anything else. While he was here, I asked him about duct cleaning and he gave me an estimate. We ended up scheduling a time for them to do the services. My mother was the one that was home for the installation. She said the team that came out was very professional and did an excellent job of cleaning up after they were done. I would definitely recommend them again based on the service they performed. We'll see how the cleaning helps with air quality from now on.
Description of Work: Healthy Home Inspection and Air Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Fresh Air Technologies, LLC
[Member name removed], Thank you kindly for your review. We sincerely appreciate you choosing Fresh Air Technologies to service your indoor air quality needs and you were a pleasure to work with.

Troy K.
04/2013
5.0
insulation
  + -1 more
He came out this morning but it was different than picture that was showed so I requested a refund. He was very nice, did measurements, and shined a light up in the crawl space.
Description of Work: I purchased a big deal for a Vapor Barrier Installation + Free Crawlspace Inspection.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Fresh Air Technologies, LLC
[Member name removed], Thank you for your review. I apologize that we were not able to provide you with the vapor barrier as you expected, but thankful that you were able to obtain a refund without problems.

Aimee N.
04/2013
4.0
basement waterproofing
  + -1 more
I haven't been in the crawlspace to inspect. I am trusting they did their job.
Description of Work: Performed inspection of our crawlspace. I had bought the big deal off Angie's List so he gave me estimate to finish the job. I didn't realize that the "big deal" was only for a certain number of feet...that amount was barely a quarter of our crawlspace so I had to pay quite a bit more to finish the job. It probably needed to be done but I am not sure I would have done it if I had read the fine print. I just didn't need to be spending over $600 at that time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$500

Deanna C.
04/2013
5.0
During a pest inspection/spraying I had another company tell me that we had a lot of moisture under our house, which was strange because it had always been dry as a bone. I contacted Fresh Air and received a call back immediately. They came out and checked out the crawlspace and confirmed that there was some moisture and came back with a few different options to correct the problem. It took me a couple of months before I could have the work started and they were very patience and there was no pressure at all. The work was scheduled to be started on a Friday and was completed the following Monday. It looks great and I am hoping this takes care of our moisture problem. They also removed of a couple of ssssnakes they found in there too. The only thing I am still waiting for is the receipt and warranty of the work that was completed.
Description of Work: Installed a new barrier "tarp" and dehumidifier in my crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Don M.
04/2013
5.0
The job went very well, from initial inspection to completion of the work. The company is very professional and on time.
Description of Work: Vapor barrier installation, mold remediation, clean-up of crawl space

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

STAN B.
03/2013
1.0
We did use this contractor for reasons stated above.
Description of Work: I called Fresh Air Technologies to inquire about their advertised Angies List Deal for a vapor Barrier installation in our crawl space. I called several times without being able to reach someone and then left a voicemail message on the last day of the deal. I did not get a return call and ultimately had service performed by another contractor.

Rating CategoryRating out of 5
responsiveness
1.0


Karol C.
03/2013
5.0
Process of purchasing the Angie's List Big Deal and scheduling an appointment with Fresh Air Technologies was efficient and satisfactory. Would do business with this company.
Description of Work: Purchased $49.99 Angie's Big Deal for crawl space inspection. We had the inspection done, but decided to hold off having the work done until we have a new AC/heating unit installed. Alan was very professional and a pleasure to work with.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49.99

AMY S.
03/2013
5.0
I purchased an Angies Big Deal as the moisture under my home was a concern and I wanted to be sure all was well. I, almost immediately, got an email from the company with a few basic questions and they quickly scheduled the appointment. They arrived when expected and were very professional. There was a little bit of debris left by a previous homeowner and they stacked it neatly by the crawlspace door for easy removal. They put down a heavy plastic barrier and its so nice that I no longer feel uncomfortable crawling under there to look for problems myself. I was very pleased with their services! I will use them again should I need similar services in the future!
Description of Work: Needed to have the moisture levels checked under the house, a plastic barrier installed and a check to be sure there were no mold or other problems under the home that I should be aware of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Michael B.
03/2013
5.0
In the end it went well. At first I was disappointed with the quality, but they were very responsive and fixed what I asked for which is why I would use them again but I would have felt better if it was done right the first time. My advice would be if can somehow be home to inspect that they remove all debris to your liking before they install the vapor barrier, I realized that's what would have made me happier. They also didn't overlap 12-16 inches the first time, but they were very responsive and fixed that the second time. I liked the price as long as I knew it was a quality job, especially since I have a pretty tight crawl. I emailed them to make sure how they would do it well, got it in writing said they would overlap 12-16 inches and make sure to remove all debris first.
Description of Work: Put new 10 mil black vapor barrier in entire crawlspace

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Donna M.
03/2013
5.0
came out and gave estimate, scheduled a time to do the services. sealed all downstairs HVAC vents and put in fan - removed mold and installed vapor barrier.
Description of Work: mold removal and vapor barrier installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard B.
03/2013
3.0
insulation
  + -1 more
I had a small job in mind for this Deal, and when I spoke with the company they informed me that the Deal would be applied to a job that is 2000 square feet or more, which was accidently left out of the Deal description. They were polite and professional and I have nothing against them but I will use somebody else.
Description of Work: I bought a Big Deal for $149 for $500 Worth of Attic Insulation or Radiant Barrier.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


CHERYL M.
02/2013
5.0
insulation, Uncategorized
  + 0 more
Fresh Air Technologies, LLC did everything they were suppose to do. They were on time, in and out in no time and there was no problem whatsoever.
Description of Work: Fresh Air Technologies, LLC put in a vapor barrier under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen F.
02/2013
3.0
air duct cleaning
  + -1 more
We've never had air-duct cleaning done in our home. So, this was all new to us - until recently. We called several different companies for estimates along with job descriptions. We chose to go with Fresh Air Technology. A team of three men arrived around 8:30 AM and began working. It was an all day project. It appeared (?) everything was done and clean up was OK. NOTE: We did not find out until AFTER the job was finished that Fresh Air Technology WOULD NOT PROVIDE A RECEIPT OF ANY KIND AS PROOF OF PAYMENT - neither by check nor Visa. I wound up talking with management by phone while team was still here on the job site, and it was made clear "no receipts issued". My husband and I were dumb- founded, to say the least. Neither of us had ever heard of a company operating in this manner. The Supervisor noted (supposedly) on his clipboard that we requested an invoice / receipt to be issued showing "payment made in full" and please mail it to us. That was January 29th and to this date - no receipt.
Description of Work: An Update on Fresh Air Technology In response to Mr. Lanzy of Fresh Air Technology we want to thank him and his team for addressing the issue from the original review. On January 21, we received a copy of the "paid invoice" along with a gift card AND it was hand delivered to our residence. Thank you again Mr. Lanzy.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$700

Response from Fresh Air Technologies, LLC
This was an obvious over site. We sent a paid invoice as soon as the management found out about the deficiency. Fresh Air has been in business for 12 years and we always provide paid invoices for the work that we provide.

Timothy B.
01/2013
5.0
air duct cleaning
  + -1 more
I was surprised by the price until I saw how much work it took. There were very professional. Well done!
Description of Work: They cleaned the numerous air ducts in my home, one at a time. They put down rugs and other things to protect the rug and house as they worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Tamara B L.
01/2013
5.0
basement waterproofing
  + -1 more
They came out and gave me an estimate for an additional price then what the big deal was for. The price was too much at the time. They were nice and professional.
Description of Work: Their service was going to be used for a big deal for $149 for Vapor Barrier Installation + Free Crawlspace Inspection

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
01/2013
5.0
basement waterproofing
  + -1 more
The technician was very nice and helpful. He did do the free inspection but the additional cost for the square footage above of 500 wasn't something I was wanting to pay. He was very honest with the inspection. He arrived on time and professional.
Description of Work: I purchased a Big Deal for a vapor barrier installation.
Rating CategoryRating out of 5

Michael G.
01/2013
5.0
basement waterproofing
  + -1 more
Great work. Quick and professional.
Description of Work: Vapor Barrier replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

MELISSA W.
01/2013
5.0
basement waterproofing, air duct cleaning
  + 0 more
Craig gave us an estimate in replacing our moisture barrier under the house. He made recommendations and worked with us on various options. We had them clean under the house and lay a new barrier. They also replaced the vents under the house. They came back to clean the A/C units and seal the air ducts. The team was professional, friendly and prompt. They cleaned up after the work was completed. I highly recommend this company.
Description of Work: Wonderful job.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,600

Cindy R.
12/2012
3.0
We purchased the big deal and received a call from Fresh Air to schedule the installation of the product. The date was set and then we received a call a few days later asking us to change the date. We rescheduled the installation for 10/30/2012 at 1500. About a week before the scheduled installation we received another phone call from Fresh Air asking about the install date. They had us on the schedule for two different days. We confirmed the install would be 10/30/2012. On 10/29/2012 at 1430 hours Fresh Air knocked on our door to do the installation. We told them they were a day early and they said they had a crew in route would it be OK to do the work today. We said yes since we were home. The crew arrived and did the work. Part of the deal was to take before and after pictures which were not done. There seemed to be a lot of confusion about the date of the work and they still got it wrong. The crew just threw our belongings back into the crawl space and had to take it out and redo the work in an acceptable manner. It seemed to us they were in a big hurry and did not care about the service they were providing. We would not use them again.
Description of Work: Remove old vapor barrier and install new vapor barrier. Check for Mold under house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$455

Response from Fresh Air Technologies, LLC
Dear customer , My name is Jay Lanzy and I am the owner of Fresh Air Technologies, LLC. Let me first say that I apologize for the substandard service you received from our company. Our main focus in conducting our business is to provide excellent customer service at a fair price. I have read your comments and have met with each member of my staff involved with your project to determine why you experienced less than stellar customer service from our company. We have determined that the scheduling issues were a result of several people in our office handling the calls generated during the “Big Deal” promotion we ran with Angie’s List. Confusion and unclear scheduling was the result. Since your review, we have implemented measures to stream line our scheduling process. A single team member is now responsible for all scheduling to ensure accuracy & accountability among my staff. The personal property of the home owner is of critical importance to us and should be treated with respect. We are deeply sorry for the improper handling of your items which were stored in your crawl space. To make sure this does not happen again, we conducted group meetings with the staff to reinforce the importance of the proper handling our client’s belongings. After completing our due diligence concerning this issue, it appears, and it is our sincerest hope, that the poor handling of your property be an isolated incident. We have always made the quality of our work and the treatment of our clients homes the highest priority. The employees involved with your specific project have been reprimanded and I am confident that this issue will not come up again. Our goal is truly 100% customer satisfaction. Fresh Air Technologies has been an Angie’s List A-rated company for years and this is our first negative review. We are treating this as a learning experience. All comments, good and bad, can help us to become a better company. Please let me know if there is anything I can do to regain your confidence in our company. We thank you for your input and hope you will consider us for another project in the future. Sincerely, Jay Lanzy Fresh Air Technologies, LLC 704-400-4312

Andrew O.
12/2012
5.0
insulation, basement waterproofing
  + 0 more
Service was done within a day and was done very professionally. They did a great job and I did not notice any problems with their work. The crawlspace looks great and the insulation will hopefully save me in heating/cooling costs.
Description of Work: I contacted Fresh Air Technologies to review my crawlspace and give me a professional opinion of the issues. I knew that some cats had access to the crawlspace and did some damage. They came out and inspected the crawlspace and gave me a thorough report of problems in the area. The price was reasonable so I went ahead with a full reinstall of the insulation and a new moisture barrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Christopher V.
12/2012
5.0
After receiving the quote the company was very flexible as to when I could schedule the remediation appointment. After it was scheduled they were very thorough in explaining the procedure. I was extremely happy with the results, and although I did not do everything that they suggested they were still extremely courteous and helpful.
Description of Work: Had the crawl space of my home tested and treated for mold.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kyle M.
12/2012
4.0
The service was okay, not overly impressive. They were slightly hard to get a hold of.
Description of Work: Purchased a Big Deal for Crawlspace Inspection Plus $100 Service Credit!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Bobbi C.
12/2012
5.0
basement waterproofing
  + -1 more
We were able to schedule the inspection in a timely manner. The service technician inspected the crawlspace thoroughly. Most helpful were the sequences of photographs (30 or so) that showed us exactly what he was talking about in explaining what was working in our crawlspace and where some issues were noted for standing water. He explained alternative approaches to fixing the problems noted, and provided an estimate within the day for his recommended approach. We are not proceeding this month during the holiday season, but the company certainly provided solid information for our consideration.
Description of Work: We purchased a crawlspace inspection from this company. It included inspection of the interior of the crawlspace, and review of outside drainage areas impacting the crawlspace.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Raymond V.
12/2012
5.0
basement waterproofing
  + -1 more
Fantastic! These guys were prompt and professional. I appreciate their integrity.
Description of Work: Crawls space inspection for water, wood rot, mold and structural.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ralph B.
11/2012
5.0
Overall, Fresh Air delivered a very good service. Work was done as scheduled and the Project Manager provided good supervision of the work and checked on the quality of work (occasionally requiring correction) by his crew. I gave a "B" , Good, on price because I did not get a price from another company and accepted the proposal based upon the company's reputation. I would recommend Fresh Air for this service.
Description of Work: Service was for moisture control in crawl space Removed trash objects from crawl space Evaluated condition and recommended mold removal and installation of ground vapor barrier Removed old floor insulation, spray removed joist mold, treated wood with anti-fungus material Installed new floor insulation installed plastic vapor barrier over all crawl space ground area replaced existing wall vents filled opening around plumbing penetration of foundation wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Contact information

2246 B Stevens Mills Rd, Matthews, NC 28105

www.thefreshaircompanies.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Insulation,
Energy Efficiency Auditing,
Air Duct Cleaning,
Heating and Air Conditioning,
Home inspection,
Dryer Vent Cleaning,
Foundation Repair,
Drain Pipe Installation,
Drywall,
Carpet Cleaning,
Wells and Pumps

FAQ

Fresh Air Technologies, LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Fresh Air Technologies, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Fresh Air Technologies, LLC offers free project estimates.
Yes, Fresh Air Technologies, LLC offers eco-friendly accreditations.
No, Fresh Air Technologies, LLC does not offer a senior discount.
No, Fresh Air Technologies, LLC does not offer emergency services.
No, Fresh Air Technologies, LLC does not offer warranties.
Fresh Air Technologies, LLC offers the following services: INTERIOR AND CRAWLSPACE MOLD REMEDIATION, DRY ICE BLASTING, AIR DUCT CLEANING, AEROSEAL AIR DUCT SEALING, SEALED OR CONDITIONED CRAWLSPACES, WATERPROOFING AND DRAINAGE, FRENCH DRAINS, CRAWLSPACE VENTILATION AND DEHUMIDIFICATION SYSTEMS.RADIANT ATTIC BARRIERS

Contact information

2246 B Stevens Mills Rd, Matthews, NC 28105

www.thefreshaircompanies.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed