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Fiberclean Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Family owned and operated. In business since 2001. We take pride in our work and we value our clients. We will treat the cleaning of your carpet or upholstery as if it were our own. We strive to maintain our relationship with our clients for years to come.

Business highlights

24 years of trusted experience

Services we offer

Area rug cleaning, pet odor removal, stain & spot removal, upholstery cleaning, vacuuming, wall-to-wall cleaning, water extraction & limited small area carpet stretching.

Services we don't offer

Large areas that need carpet stretched Carpet installation

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 51-72 of 72 reviews

JAMES S.
02/2013
5.0
carpet cleaners
  + -1 more
See above - thanks.
Description of Work: Great company! Dale and John did an amazing job and my carpet looks brand new. As a pet owner, there was a ton (not literally but you get the idea) of cat hair, dirt and debris that had been matted down over the years. The carpet even feels different when I walk on it now. They are pet friendly, conscientious, professional, and all around good guys. I am very pleased with their work and would definitely use them again. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

EUGENE G.
11/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have had the benefit of using Fiber Clean a number of years ago. I remembered what a great job they did for me then and I wanted to be sure I used them again. They arrived right on time and finished the job in about an hour. They did a great job and extended the life of this carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro

susan R.
06/2012
5.0
carpet cleaners
  + -1 more
..
Description of Work: Excellent! The owner really knows carpets and carpet care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Crystal D.
02/2011
5.0
carpet cleaners
  + -1 more
Best carpet cleaning service ever!
Description of Work: Awesome job! Cleaned my whole upstairs--three bedrooms, sitting room and hall, as well as staircase--amazing! In all my years, never have I had such a great job of carpet cleaning. My poor pup had been sick, so it was quite a challenge, or so I thought, but not for Dale--he made every spot disappear! Very professional, very courteous, very prompt, and very fair price! I will be calling on Dale to clean my carpets from now on. Forget the rest of those carpet cleaning folks! Thanks Dale!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mark M.
10/2010
5.0
carpet cleaners
  + -1 more
they got here on time and did a great job
Description of Work: they cleaned three areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

MARK R.
10/2010
5.0
carpet cleaners
  + -1 more
Was on time to the appointment and was ready to work. Explained the cleaning method they use, bonnet vs extraction. Walked through the rooms and showed them the problem points. One room had an ink spot, one had a finger nail polish spot and 1 had a pet spot. All spots were cleaned without an issue. Carpet looks like new, will always use Fiberclean for our carpet care going forward.
Description of Work: Cleaned the carpet in 3 bedrooms and 1 living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Mandy R.
08/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This is the ONLY company anybody should use. They came when they said they would & discussed the sofa & carpet cleaning with me. Our carpet is only 3 years old but we had a previous bad experience with Carpet Pro (didn't get it clean at all & soaked it so that it took 4 days to dry). These folks got the dirt out of everything and nothing is soaked. What a pleasure to see clean sofa & carpet and not have everything soaking wet. Very professional, very knowledgeable, very affordable. I would recommend this company to anyone-you will not be disappointed at all. Will be telling all our neighbors about Dale and his crew & will definitely use him again. He knows his stuff.
Description of Work: Cleaned large living room & hall carpet and shampooed large sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Lorrie M.
08/2010
5.0
carpet cleaners
  + -1 more
After finding the positive reviews for Fiberclean on Angie's List, I didn't hesitate to call and make an appointment to have Dale come out and clean numerous pet stains on my carpets and area rugs. He worked around my schedule and began work in a couple of days. He and his tech, John, arrived and went straight to work. Because I had greatly underestimated the amount of work, he scheduled another time to come back and complete the work. They were both very efficient and courteous. I wouldn't hesitate to recommend Fiberclean to anyone needing carpet cleaning...especially those with pets.
Description of Work: Cleaned 2 rooms, stairs, landing, and 4 large areas rugs. On areas rugs, used blacklite to identify numerous urine stains, applied pet enzymes and removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Randy G.
07/2010
5.0
carpet cleaners
  + -1 more
My wife is hard to please and she said: "The Carpet guys were very nice, very efficient and very thorough. I think they did a great job!" They were on time (which is rare for contractors) and pre-treated 1 area at no extra cost. Our carpet is 20 years old and looks like it, but the carpet looked very nice when Fiberclean left. I highly recommend them!
Description of Work: Cleaned carpet in 3 rooms. Pre-treated 1 area for pet odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.5

ANNE I.
07/2010
5.0
carpet cleaners
  + -1 more
We have put our house on the market and wanted to get the carpets looking their best. I called three of the highest rated Angie's List carpet cleaners that were close to our house, explained our needs, and got price quotes. Frankly, I chose the best price as I already knew that the company was rated highly. Not only was it the best price, the actual cost was slightly lower once Dale and his colleague arrived and looked through the house. They did a fantastic job and were very affordable. They were responsive and professional and I felt comfortable leaving them in the house alone as they finished up. Would definitely recommend them to anyone!
Description of Work: Cleaned carpet throughout entire house and removed all stains/heavy wear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

FRANCES A.
06/2010
5.0
carpet cleaners
  + -1 more
They did a very good job. I have small children and it was a non toxic cleaning and the carpet did dry quickly. They use a steam process instead of chemicals. I would recommend them to others.
Description of Work: They came out and cleaned the carpets for us in 4 rooms and a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

RICK F.
05/2010
5.0
carpet cleaners
  + -1 more
Dale is the owner and he is the one that came out to clean our carpet. Dale is very professional and arrived on time for our appointment. He cleaned the carpet while we were at work and everything was complete when we arrived home. I had a few stains that he had to use special chemicals on and he actually made a second trip out to check on the results, but did not charge me any extra for his time or his supplies. Dale did a great job for us and he was reasonable in his price. I would certainly use him again to clean our carpets.
Description of Work: I had the carpet cleaned in the entire house. There are six rooms, two stair cases. Two of the rooms are very large.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michael G.
05/2010
5.0
carpet cleaners
  + -1 more
I have used Dale for the past year or so, total of three(?) times. He is very courteous, thorough, and responsive anytime I call. He has scheduled service as needed, has been timely or communicated very well and has done a very good job each time. I highly recommend and will continue to utilize his services.
Description of Work: FCC cleaned Family Room, Dining Room, stairs and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

NANCY A.
01/2010
5.0
carpet cleaners
  + -1 more
Dale does a wonderful job and is always on time. I have four indoor pets that have stained the carpet. Dale always gets the stains and smell out. He is the best carpet cleaner I have ever used.
Description of Work: Cleaned carpets, area rugs and kitchen chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

William W.
12/2009
5.0
carpet cleaners
  + -1 more
Dale White was TERRIFIC. He and his assistant arrived precisely on time, were neat and professional in appearence and their equipment appeared to be well maintained. This, by far, was the best experience I have ever had with ANY carpet cleaning service. Dale explained the process, took his time to do the job right and encouraged inspection of each room as it was completed. He was extremely careful around furniture and did a SUPERB job. I would highly recommend Dale and Fiberclean Carpet Care to anyone contemplating the use of such a service.
Description of Work: Cleaned carpets (9 rooms) and removed stubborn stains from carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KAREN H.
12/2009
5.0
carpet cleaners
  + -1 more
I have used them before and they have done a good job. They cleaned the carpets in multiple rooms.
Description of Work: I used Fiberclean Carpet Care for cleaning my carpets about two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Cynthia H.
10/2009
5.0
carpet cleaners
  + -1 more
I contacted Fiberclean and described to Dale our situation: we had our home on the market and needed the carpets cleaned and a mild pet odor removed from one room. I told him punctuality was more important, price second. He was available two days later, let himself into the home using our instructions, cleaned the carpet and even came back the next day to check on it. Turned out that four stains had risen to the top after cleaning and he removed them immediately. I couldn't be happier with his service and especially enjoyed that he had an Angie's list coupon. I would use him again and again and will refer him to my friends.
Description of Work: Cleaned the white carpet in our downstairs area and all the bedrooms upstairs. Also removed mild Pet Odor from the family room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Andrew G.
06/2009
5.0
carpet cleaners
  + -1 more
Very Well
Description of Work: Dale is one of the few top notch service peope I have had the pleasure of utilizing. Always ontime, dependable and does a superior Job. I can not recommend him higly enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JAN B.
04/2009
5.0
carpet cleaners
  + -1 more
They are great and always do a good job. They worked around the furniture and were careful around the trim of the walls. I have them already scheduled to come back out.
Description of Work: I have used them several times to clean my apartment. It is approximately 500sq. ft. with a walk-in closet and carpeted stairs leading inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Betsy L.
01/2009
5.0
carpet cleaners
  + -1 more
They were A++ for customer service and the job they did was excellent as well.
Description of Work: They cleaned our carpets then did some emergency cleaning when a carpenter spilled some paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ALLEN D.
09/2005
5.0
carpet cleaners
  + -1 more
VERY NEAT, DID EXCELLENT JOB, WAS ON TIME AND HAS VERY GOOD PRICES. WE WILL DEFINITELY USE HIM AGAIN. COULD NOT HAVE ASKED FOR A BETTER EXPERIENCE. THIS IS THE SECOND TIME HE CLEANED OUR CARPETS AND THEY NOT ONLY GET CLEANER, BUT STAY CLEANER THAN ANY OTHER SERVICE WE HAVE USED. WE WERE READY TO REPLACE THE CARPETS THE FIRST TIME HE CLEANED THEM BUT THEY DID SUCH A GOOD JOB, THEY LOOK LIKE NEW.
Description of Work: CLEANED 3 ROOMS, DID EXCELLENT JOB, MADE 14 YEAR OLD CARPETS LOOK LIKE NEW. VERY REASONABLE ON PRICE AND A PLEASURE TO HAVE IN YOUR HOME. PLAN TO HAVE HIM BACK IN A COUPLE OF WEEKS TO DO THE REST OF THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

TAMERA J.
02/2003
5.0
carpet cleaners
  + -1 more
OWNER, DALE WHITE, IS GREAT.
Description of Work: CLEANED CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50
    • 1
    • 2
    • 3(current)

Contact information

111 Moorefield Dr, Matthews, NC 28104

Fibercleannc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:30 PM
Tuesday:
8:30 AM - 7:30 PM
Wednesday:
8:30 AM - 7:30 PM
Thursday:
8:30 AM - 7:30 PM
Friday:
8:30 AM - 7:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Fiberclean Carpet Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 7:30 PM

Tuesday: 8:30 AM - 7:30 PM

Wednesday: 8:30 AM - 7:30 PM

Thursday: 8:30 AM - 7:30 PM

Friday: 8:30 AM - 7:30 PM

Saturday: 9:00 AM - 5:00 PM

Fiberclean Carpet Care accepts the following forms of payment: Check
Yes, Fiberclean Carpet Care offers free project estimates.
Yes, Fiberclean Carpet Care offers eco-friendly accreditations.
No, Fiberclean Carpet Care does not offer a senior discount.
No, Fiberclean Carpet Care does not offer emergency services.
Yes, Fiberclean Carpet Care offers warranties.
Fiberclean Carpet Care offers the following services: Area rug cleaning, pet odor removal, stain & spot removal, upholstery cleaning, vacuuming, wall-to-wall cleaning, water extraction & limited small area carpet stretching.
Large areas that need carpet stretched Carpet installation

Contact information

111 Moorefield Dr, Matthews, NC 28104

Fibercleannc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:30 PM
Tuesday:
8:30 AM - 7:30 PM
Wednesday:
8:30 AM - 7:30 PM
Thursday:
8:30 AM - 7:30 PM
Friday:
8:30 AM - 7:30 PM
Saturday:
9:00 AM - 5:00 PM