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Expert Appliance Service

Appliance Repair, Appliance Repair - Small

About us

On hand certified technicians ready to offer affordable installation, service and repair on most major brand appliances.

Business highlights

18 years of trusted experience
Family Owned & Operated

Services we offer

Appliance repair and installation

Services we don't offer

No microwave repairs offered

Amenities

Warranties
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Dennis D.
11/2024
5.0
appliance repair
  + -1 more
Quick and quality service. Dryer is now fully functioning at a reasonable price. They are very knowledgeable. Extremely happy with this experience. Highly recommend!
Description of Work: Squeeky and loud dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison Newman
11/2024
5.0
Google Review
This company is beyond professional and would definitely recommend to anyone needing their dryer fixed! They are excellent and get the job done in quick turnaround! They are a very professional and amazing team
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Expert Appliance Service
Thank you Alison! We are glad to hear we could repair your dryer. We look forward to servicing your future appliance needs!

Allen C Smith III
11/2024
5.0
Google Review
Expert Appliance Service, they were GREAT, fair pricing, great service and on time arrival. Will use them always and highly recommend!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Expert Appliance Service
Thank you Allen for the great review.

Ashlyn Clark
11/2024
5.0
Google Review
They were fast, and kind!
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe
11/2024
5.0
Google Review
I have used this company many times! They are friendly, show up quickly and always explain the problem at hand. They have fair prices! I Highly recommend!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Expert Appliance Service
Thank you Joe for the great review! It is great to hear you are satisfied with the quality and friendliness of our technicians.

Sharon Webb
10/2024
5.0
Google Review
We have used Expert Appliance Service multiple times and they have always solved our appliance issues. They provide excellent, courteous and quick service consistently. I highly recommend this company!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Expert Appliance Service
Thank you Sharon! We are glad to hear we could repair your appliance issues.

Rebecca M.
09/2024
5.0
appliance repair
  + -1 more
I recently hired Expert Appliance Services to fix my fridge, which had stopped cooling. I couldn't be happier with the experience! The technician ( Serge) arrived promptly, diagnosed the issue quickly, and explained the repair process clearly. He worked efficiently and had my fridge up and running in no time. Their professionalism and expertise truly stood out. I highly recommend Expert Appliance Services for any appliance issues—they exceeded my expectations!
Description of Work: Refrigerator stoped cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patrick H.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonya M.
07/2013
2.0
appliance repair
  + -1 more
The provider was on time. He determined that my dishwasher was leaking. When he pulled the dishwasher out he badly scratched the hardwood floors and put dents in the hardwood floors. When he took the dishwasher out, he did not lay anything down on the floor to protect the hardwood floors from. He attempted to fix the leak and then put the dishwasher back into place again scratching the hardwood floors. The next day, I ran the dishwasher and it still leaked. So not only are my hardwood floors messed up but the dishwasher was also not fixed.
Description of Work: The provider came to look at my dishwasher that was not working.

Rating CategoryRating out of 5
quality
1.0
value
5.0
responsiveness
5.0
punctuality
5.0

$120

Elsie E.
10/2012
5.0
appliance repair
  + -1 more
I called Expert Appliance Service in Indian Trail, NC on a saturday about a leaking 15 yr old washing machine. They came right out and did not charge a and quot;saturdayand quot; fee. They have a $49.00 service call that is deducted from the repair bill if you choose to have the machine repaired. A small hose had broken and that was the cause of the leak. Due to the age of the machine and the type of hose, it was one he needed to order. Sergey offered to temporaily patch my machine so I could continue to use it until he had the part. This was excellent customer service and what I consider above and beyond. I care for my elderly mother and a washing machine is vital.While he was there I asked him to repair the clorox dispenser (which hadn't worked in years), and to fix the barely moving agitator. He was happy to take a look and replaced everything when he came back to fix the broken hose. So for around $200 I have an excellent washing machine. This is a super professional company and I would recommend them to everyone!
Description of Work: Replaced a drain hose, repaired the bleach dispenser, rebuilt the agitator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

    Contact information

    10931 E Independence Blvd Ste D7, Matthews, NC 28105

    https://www.expertappliancenc.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Expert Appliance Service is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Expert Appliance Service accepts the following forms of payment: Check,CreditCard
    No, Expert Appliance Service does not offer free project estimates.
    Yes, Expert Appliance Service offers eco-friendly accreditations.
    No, Expert Appliance Service does not offer a senior discount.
    No, Expert Appliance Service does not offer emergency services.
    Yes, Expert Appliance Service offers warranties.
    Expert Appliance Service offers the following services: Appliance repair and installation
    No microwave repairs offered

    Contact information

    10931 E Independence Blvd Ste D7, Matthews, NC 28105

    https://www.expertappliancenc.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM