Family owned and operated for over 40 Years. We take pride in our ability to enhance your home or commercial property through our extensive range of services, unmatched customer service and skilled craftsmanship.
They backed out on me! I contacted them several times after the initial visit and they could never give me a quote and finally they just said they could not do the job.
Description of Work: Siding repair and painting
Rating Category
Rating out of 5
M P.
04/2018
5.0
roofing
+ -1 more
The contractor met with our insurance adjuster to go over the roof. The job site was cleaned up very well after the roof was replaced. The contractor filed the necessary paperwork with our insurance company once the job was complete
Description of Work: replace roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patty G.
02/2018
5.0
gutter repair, roofing
+ 0 more
We are pleased! Doug made sure it was done correctly and that we were happy!
Description of Work: Gutter replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim W.
01/2018
4.0
roofing
+ -1 more
Dula folks were thoughtful, conscientious, and easy to work with.
Description of Work: Replacement of dormer siding with synthetic material; repair of concealed water damage.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$8,200
Richard C.
01/2018
5.0
roofing
+ -1 more
Very well answered every question quick and cleaned up after job
Description of Work: New roof on house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Kathy R.
01/2018
5.0
roofing, siding
+ 0 more
Good. It was a big job on a 4 story house. Crews were on time, worked hard, and were very knowledgeable and courteous. Any questions or suggestions we had were well received, and appropriate action was taken as needed. Dula was prompt, courteous and professional, and we would highly recommend them.
Description of Work: New roof and new siding
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pat R.
01/2018
5.0
picture framing, roofing, woodworking
+ 1 more
It went fine. The young man that did the work had to replace frame and rebuild new frame work around door and then install storm door. He did a fine job and Dula followed up on the install and ask if I had any problems. So, feel company will stand behind their work. I like the personal touch with the Company and that they want to keep their customers happy. I would have them do other work for me.
Description of Work: Storm door on front door. Had to have frame work redone because storm door wouldn’t fit with the frame that was put on during construction of home. So needed carpenter to redo frame and put storm door up. It was not a piece of cake to do. Dula completed job and it looks good and is preventing more cold air from coming through inside door as well as feeling safer when I have to open inside door for anyone that rings door bell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Randy H.
01/2018
5.0
siding, woodworking
+ 0 more
Doug and Frank were awesome to work with.
Description of Work: Replaced the front siding of our building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Dula Construction Company Inc
[Member Name Removed], thank you for the business And it’s always great to here our team is coming through for our clients!
Rick P.
12/2017
5.0
roofing
+ -1 more
Excellent. I used them several years ago for a major roof replacement and their service was perfect from beginning to end. I recently use them again for a much smaller project and the service was just as great. Would highly recommend.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dula Construction Company Inc
[Member Name Removed], Thank you for being a returning customer and the review! Let us know if you ever need our assistance in the future.
ginny B.
12/2017
5.0
gutter repair, roofing, siding
+ 1 more
Wonderful ! Ahead of schedule and great work ethic of employees. Clean up was a priority and they did a professional job.
Description of Work: Roofing, gutters, siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dula Construction Company Inc
[Member Name Removed], Thank you for the kind words!!
Len C.
07/2017
4.0
roofing, siding
+ 0 more
Very well, we had a short time line to get repairs done, however I had used Dula in the past and knew I could rely on the quality of their work. Happy with the result, thought one minor repair was a little costly but nothing too out of whack.
Description of Work: Siding repairs before home was sold
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$450
Response from Dula Construction Company Inc
[Member Name Removed], Thank you for the returning business and the review. The team here at Dula is striving to be at the top in all categories and the feedback is much appreciated!
Mark S.
03/2015
1.0
roofing, replacement windows
+ 0 more
Provider never got back to me with an estimate.
Description of Work: Provider came out to give a quote on a window replacement/change.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Dula Construction Company Inc
Unfortunately we apologize for not being able to provide the services required on this project. The scope of work required was beyond our ability due to masonry work around the window. A misunderstanding between our staff and customer. We tried to explain this but we obviously had a misunderstanding. Once again we apologize for not being able to bid this project but we would not want to bid a job that Dula could not back the install. This is why we did not quote this job.
Sherrill E.
03/2015
5.0
gutter repair, siding
+ 0 more
On time, professional, clean and did exactly what they said.
Description of Work: Replaced siding, gutters, screens hail damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
DAVID S.
03/2015
5.0
roofing
+ -1 more
I was very impressed by the professionalism and knowledge everyone at Dula evidenced. We ended up chosing another contractor but would have been very happy to use Dula as well. If we decide to have any more work done I will not hesitate to get a bid from them again.
Description of Work: Gave Estimate
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Johnny C.
12/2014
5.0
roofing
+ -1 more
As a Facilities Manager for a corporation located Uptown for 20 years I have worked with many contractors and I have got to say I was very impressed with Frank (project manager) and everyone at Dula construction as well as their sub-contractors. My roof as well as several screens were damaged by a hail storm. I was working out in my yard one Saturday when Frank stopped by. He told me they were working on houses in my neighborhood damaged by a hail storm May 23rd and would check my roof if I wanted them to. He did indeed find damage, but me being me I had to find out more about Dula. After I verified what he told me about Dula I contacted my insurance company. My adjuster came out met with Frank and agreed that damaged was enough to warrant a new roof as well as several screens. Frank gave me a date that my old roof would be taken off and a new roof put on. Frank and the sub-contractor showed up that day, started around 8am finished around 230 pm and when I say finished I mean roof done, clean up done and my yard as well as my two neighbors yards swept for nails and debris. I have since given Dula Construction the highest rating as well as passing their information to several associates
Description of Work: replaced roof and screens damaged by hail storm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Michael Y.
09/2014
5.0
roofing
+ -1 more
I am truly in awe. My house has a large roof due to it being a ranch. The old roof was off, the new roof finished and the yard cleaned up in 5 hours. Over the years I have helped put a few roofs on homes and I can say the crew did a great job. Their attention to detail is impressive. I cannot believe how well they cleaned up after the job. The yard is exactly as they found it which is how it should be. Jason and Andrew are great to work with and Steven Dula even stopped in. You get what you pay for and your money is well spent with Dula Construction!
Description of Work: Replaced my roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
David G.
06/2014
4.0
gutter repair, roofing
+ 0 more
Everything went fine, I think if I had to do it over again I would use a smaller company. Dula did an ok job but their pricing was certainly very and quot;negotiableand quot; and I still feel like I over paid.
Description of Work: New Gutters and Gutter Guards
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$3,500
Renee F.
06/2014
5.0
roofing
+ -1 more
Couple of years ago Dula replaced my roof because of hail damage.They did a great job,was prompt,cleaned up,and were very professional. They were in contact with our insurance company and handled the claim. We recently had another hail storm , so I called Dula again. Lucky for me the roof was fine but I do have damage to my screens. Dula was again prompt and professional. Even my insurance appraiser was impressed with the workmanship.I chose Dula because they are an established company.Not storm chasers who knock on your door whenever there is a bad storm.If you need them again, (say for a future repair ),they will probably not be in business. I trust Dula.
Description of Work: Checked for hail damage to roof and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis O.
04/2014
1.0
roofing
+ -1 more
Cant imagine how a company survives ignoring potential customers.
Description of Work: Promised to get back with me for a quote on 8 windows. Never heard a word. Took them a long time to respond to the initial request.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Susan C.
09/2013
3.0
roofing
+ -1 more
They were rather witchy washy, their written quote was very vague and short compared to the contractor that I've used and I think I had to deal with 2 or 3 different people and it just didn't seem to set up a trustworthy scenario. The quote was a bit lower than the company that I've used and that was due to the fact that they kept telling me save, make your profit from the insurance company for the hail damage of the roof. I think it was about $5,000 and they said they would reduce that, it just bothered me the way they kept saying "We'll make our profit on the money the insurance company is going to pay for the roof and that way the quote was on siding and window was lower". I don't feel comfortable with the way they were doing that.
Description of Work: I got a quote from Dula Construction Company.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$5,000
Linda K.
06/2013
5.0
roofing
+ -1 more
They did a great job, are very professional, and easy to deal with. They were great and I would recommend them.
Description of Work: They replaced my roof. Insurance paid for it, I just paid the deductible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kathleen G.
04/2013
2.0
roofing
+ -1 more
I can't recall exact date or cost. Seems like it was in 2012. The actual roofing job seemed very good to us. The workers focused on the job and cleaned up the site. We were not happy with the Company Rep who sold and supposedly managed the job. He was to have been here for the job, but was not. We were to have paid him a portion of the money on the day they started work, but he didn't show. We called him for several days and he eventually had his girlfriend come for the check. He never showed for the job. Well after it was finished he stopped by for the final check. Tried to tell me us we owed him several hundred dollars more than that what was agree. When we did not agree he said fine, you don't get a guarantee. Seemed very unethical to me. Would not recommend them for anything.
Description of Work: Replacement of hail damaged roof.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$9,000
Vincent J.
02/2013
5.0
roofing
+ -1 more
Everything was completed as agreed. They were very easy to work with
Description of Work: Complete roof which was damaged by hail
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Dula Construction Company Inc
Customer, We were grateful to be able to service your home and appreciate your business! The Dula Team
LEE R.
11/2012
1.0
roofing
+ -1 more
Their rep showed up on time for the estimate, introduced himself and it went downhill from there. The rep appeared not to have the time or inclination to do an estimate and basically told me that he'd do the job for the amount the insurance company allotted. Since there was not a price consideration to discuss I asked why I should choose their company, he answer was they had been in business a long time, and used standard industry practices and quality installers. After asking if their installers would speak english, his answer was a flat no, why should I have to learn another language to communicate with my contractor? Why would I choose a contractor who can't be troubled to do an estimate? If the contractor can't be trouble to do a simple estimate why would I expect them to have the time to take care of warranty items? Why indeed. I think the dice these guys play with are loaded. But the sales guy that came out might have just been having a tough day, I hope so, because they only get one shot at making a 1st impression, and this attempt fell seriously short of what I think are reasonable expectations. As a commercial electronic systems contractor myself, I'd never conduct myself that way around my existing or potential customers. The visit ended when I said thanks for coming out and apologized for wasting their time. Their rep remained polite and cordial. I tried to visit the company's website to send them this directly but their site is down, this it the message I got: This website is closed To reopen this Web site, without losing any information, please call 877-899-0134 Buyer beware.
Description of Work: Site visit for an estimate
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Dula Construction Company Inc
In response to the member: We use xactimate to do all of our estimates; this is the insurance standard for estimating. It is a third party pricing system that the insurance companies use and is based on monthly market analysis in this area - this system is updated on the first of each month. Our sales representative explained to the member that in order to provide an estimate he needed to see the list of what the insurance was going to pay for including quantities, and gave the member the option to "black out" all costs. We must see the work listed in order to quote apples to apples. Our company performs work required at the current industry standard cost at a minimum. There are things that we consistently do for homeowners that are above industry standards at our own expense. Our salesperson stands firm in stating that although he did tell the homeowner that our labor contractors were in fact mostly Spanish - he was never given the opportunity to explain to the member that at all times our company has a bi-lingual/ "English speaking" foreman on the jobsite. We do not expect anyone to learn a second language to accommodate speaking to our staff, but as a company Dula Construction employs the BEST men/women for the job regardless of race/ethnicity. We do not discriminate. Our reputation and our unprecedented 5 year installation warranty speak for themselves. We are not storm chasers, but a reputable company who has been in business in the Charlotte area for 36 years. We are among the few roofing companies in this area that have an A+ rating with the BBB and our reputation is extremely important to us. We strive to satisfy all of our customers and pride ourselves on the fact that this is almost always accomplished. The member accusation that we are playing with loaded dice is exaggerated and unproven considering that he has no base of reference as to our actual work performance on his home or the home of anyone else we have performed quality work for. It is true however that our website is down – in the past we were working with a company that “owned” our domain name and we needed to change this. Since we do believe that a website is a tool (not a requirement) for our business, we are in the process of having a new website designed that will serve our customers more efficiently. We are however listed in the yellow pages (on paper as well as online) and we are completely reachable by any and all of our potential customers and welcome all inquiries and concerns by phone during regular business hours.
Michael P.
07/2012
5.0
roofing
+ -1 more
They were excellent and did a very good job. They were recommended to me by my insurance company and the insurance company covered the cost. They showed up on time, cleaned up after themselves, did everything right, and I was impressed because it only took half a day to put the roof on. I get a 25 year warranty on the roof. I would absolutely use them again.
Description of Work: Dula Construction Company put a new roof on my house because we had a hail storm.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Gutters,
Finished Carpentry and Woodworking,
Windows,
Framing,
Homebuilders,
General Remodeling
FAQ
Dula Construction Company Inc is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Dula Construction Company Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Dula Construction Company Inc offers free project estimates.
Yes, Dula Construction Company Inc offers eco-friendly accreditations.
No, Dula Construction Company Inc does not offer a senior discount.
Yes, Dula Construction Company Inc offers emergency services.
Yes, Dula Construction Company Inc offers warranties.
Dula Construction Company Inc offers the following services: Siding (including Hardiplank, vinyl, shake, cement board) Roofing ( asphalt, TPO, Cedar shake, slate) screened porches, rails & posts& trim.