Custom Granite Solutions LLC began in 2006 as a small business—just like any other business, Rogelio Gonzalez decided he wanted to show off his skills with granite, thus creating Custom Granite Solutions. This company began as a small family business and has now expanded, gaining momentum, and a host of satisfied clients.
Our company has been successful, we believe, because of our commitment to outstanding service, and superior workmanship. We take pride in everything we create. And everything is done with the best materials and with the highest quality.
Business highlights
19 years of trusted experience
Services we offer
Custom Granite Solutions LLC specializes in custom fabrications and installations of natural stone. We offer a wide range of products both residential and commercial. Our company helps our customers through the process of choosing, fabricating, and installing granite anywhere they wish (Kitchen, bathroom’s, Office’s Hospitals, etc.) We offer a variety of under-mount sinks and faucets with great quality materials and with the options of a backsplash included and up to 8 different profile design
I discovered Custom Granite Solutions on Angie's List and must say that I continue to never go wrong with well reviewed companies like this one. My husband and I were able to go by and look at what we wanted and Brandy was extremely helpful, organized and communicated well when it came time to have the template made and make the install appointments. We visited the location 3 times, once for an initial visit and to get an estimate on the quartz we picked out. A second time because we slept on it and wanted to go back and look at another quartz that caught our eye and Brandy offered very qualified advice about the countertops being a focal point in our bathroom remodel and to stick with what we had originally chosen as opposed to the muted second option we went back to see. Countertops went in this morning and I am head over heels for them! Third time was to get a formal sample of the product to check against our new lighting and paint. They were very accommodating and the guys that came to do the template and install were all so kind, efficient with their work and didn't leave a mess which is always greatly appreciated! We will definitely be using them again for our next bathroom remodel in a couple of months and would highly recommend!
Description of Work: We replaced a cultured marble guest bathroom dual vanity with a beautiful quartz. Price included two rectangular sinks but did not include plumbing hookup as we already had a contractor doing work for us and he was to install new bathroom hardware.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,308
Kristen O.
08/2017
5.0
countertops, marble & granite
+ 0 more
From beginning to end this was a great experience. Installers and plumbers were on time, efficient and professional. Brandi, the business development specialist, was superb. She went above and beyond helping me select my stone, resolving an issue related to my sink and providing constant feedback and communication. She made the experience painless and I am thrilled with the end result. I would highly recommend this company!
Description of Work: I wanted new quartz countertops for my kitchen and new sink installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Mark P.
07/2017
5.0
countertops, marble & granite
+ 0 more
Great. Very, very helpful
Description of Work: Replace granite top in half bath
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Lissa W.
08/2016
5.0
marble & granite
+ -1 more
Enter CUSTOM GRANITE SOLUTIONS on Gribble Rd. Melissa Madrigal, the office manager, was wonderful and professional and clear. She walked me through our options and showed me the remnant pieces I could choose from. We chose a beautiful piece with a gorgeous vein running through it. Then the owner came out to our home to measure the vanity (rather than using my measurements). I showed up at their office at least four times before installation with yet another question, trying to solve yet another problem with our unique-sized countertop needs. Melissa was always kind and patient as were the fabricator and the owner who, at some point, all had to weigh in. Within one week of walking into Custom Granite Solutions, we had our countertop cut, installed and ready to go. All we had to do was sign the check—which was over 60% off the price we would have paid anywhere else. I cannot express enough how pleased we are with Custom Granite Solutions. Their quality of work, price, promptness, availability—everything you want in a company gets five stars.
Description of Work: We needed a new vanity in our guest bathroom. The former owners had entirely different tastes than we do. The vanity they had was tiny and not good for overnight guests to place things on or in. So we decided to get a new one. At first, we were going to buy a ready made. I spent hours looking for an off-set sink on the right that would work in our spot. Nada. Then we went to a place in Charlotte where they wanted $2500 for a small vanity with an offset sink. Our budget didn’t really allow for that much money for a small vanity. Then we went online. We could get one for $1500-1800 if we tried, but getting an offset sink was nearly impossible. The very few (3?) that were available were not our style. Then we spoke to Scott McArthur at www.dovetailedclassics.com who quoted us a very reasonable price for a custom-made vanity. When we looked at the price of countertops online and added it to Scott’s price, we realized that we could get a custom, well-built vanity for about the price we could get one online. But this way we’d know it was quality, as well as get exactly what we wanted. Then came the search for the countertop. It became more and more of a problem trying to find someone online or at a big box store who could cut it the way we needed it cut. The way the plumbing was coming in, the width of the vanity, the depth of it, were all creating a perfect storm of, “this isn’t going to work.” We were going to have to install it ourselves, and depending upon where we ordered it from, it could take up to ten weeks! Finally, Scott suggested we go to a local granite place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
STEPHEN E.
12/2015
5.0
marble & granite
+ -1 more
It went great! We went to Custom Granite Solutions on Friday, 12/11. We picked out a granite slab that we liked. The owner, Regelio came by our house about 30 minutes after we left the shop to measure. One week later we had all 3 counters and both sinks installed!! We waited 3 weeks to get a measurement and another week to get a price from one of the big box stores. The final quote was considerably more that then original estimate. And they cost us a month of time. We would highly recommend Custom Granite Solutions and will likely use them again in the future.
Description of Work: They installed Granite counters onto 3 cabinets 2 included the sinks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Lora M.
11/2015
5.0
countertops, marble & granite, home remodeling
+ 1 more
Melissa in the office was great! I had some questions and concerns and she addressed in a timely manner. The owner, Rogelio, was so nice and easier to work with. He helped do my install and I was so pleased. I stopped into Custom Granite solutions several times to look through their granite selections. Every time I came by, the people that worked there were so helpful. I highly recommend this place for granite countertops. I am very happy. Lora
Description of Work: Removed laminate countertops in the Kitchen and installed granite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
BRUCE B.
10/2015
5.0
countertops, marble & granite
+ 0 more
Despite some initial miscommunication, Rogelio and Melissa made everything right in the end. We did not enjoy spending extra time to resolve issues but in the end we chalked it up as a misunderstanding and still felt they deserved top marks because they really wanted to get it right and they followed through with an excellent install. From the beginning of the process Melissa was super to deal with and she was a true professional and very patient dealing with our concerns. Rogelio the owner and chief installer is passionate about his work and it showed. He was involved in the whole process from template to install.
Description of Work: Replaced Corian countertops with granite countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Dennis O.
07/2015
5.0
marble & granite
+ -1 more
Needed a new bathroom vanity top to replace my old cultured marble. I was able to select a suitable stone that was in stock, and they were able to use my old materials as a template. I dropped it off and had my new top very quickly. I was able to install it myself. 65The fit was perfect, and my bathroom looks awesome.
Description of Work: Very easy to work with. Very quick turn around.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$650
Greg D.
06/2015
5.0
marble & granite
+ -1 more
unknown
Description of Work: They removed a bath countertop and installed a new granite countertop and backsplash. They were helpful in granite selection and were prompt and courteous during the project. They didn't leave me a big mess to clean up, like other workers have done in the past. They also set up the plumber to come the next day to install the new faucet. Their pricing was fair and there were no surprise extra charges at the end. The counter looks great. We will definately recommend them to others and will use them again if we have the need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Sally S.
07/2013
1.0
marble & granite
+ -1 more
No contact at all from provider.
Description of Work: I contacted the provider by email on 7/9. I left both my cell phone number and email address. I requested a quote and briefly outlined the service needed. It is a small job; perhaps they felt that it was too small for them. I have had not contact at all from the provider.
Rating Category
Rating out of 5
responsiveness
1.0
Jasher F.
07/2013
5.0
marble & granite, countertops
+ 0 more
Excellent!! The team at Custom Granite Solutions was very professional, responsive, and delivered a quality product at a great price! After shopping around several companies for countertops we decided on CSG and are not disappointed! An overall excellent experience and highly recommended - thanks!!
Description of Work: Removed old countertop and installed new granite countertop in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Lee K.
05/2013
5.0
marble & granite
+ -1 more
A Plus company. Very reasonably priced, prompt and complete, service within days! Everything was done perfectly to spec and I am extremly pleased. I highly recommend that you call this company.
Description of Work: I had Granite counter tops installed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Coleman C.
04/2013
5.0
marble & granite, countertops, home remodeling
+ 1 more
It went very well. At the end they had a helper finish installing two small pieces of backsplash and he could have done a little better job of cleaning off some of the epoxy/adhesive. But that was very minor.
Description of Work: Installed granite counter tops in kitchen. They were punctual and thorough. Sales rep, Carla, was most helpful. Took us to the local granite and marble importers. Also provided granite backsplash up to the cabinets. They also installed new composite sink and gas cooktop with downdraft. We provided the sink and cooktop. And the job required 3 slabs of granite. And you really have to look hard to find the seams.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
Jonathan B.
04/2013
5.0
marble & granite, countertops, home remodeling
+ 1 more
They were able to measure and estimate on a Monday and have it installed within a week's time. They were very professional and did a great job of cleaning up behind themselves.
Description of Work: Measured, estimated and installed marble countertops, blacksplash and sink in kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
robert m C.
03/2012
5.0
marble & granite, home remodeling, countertops
+ 1 more
They were great! prompt for appointments, helpful in our selection and very quick in transforming our order to reality. Most appreciated as it was the kitchen. Counter tops look wonderful and they followed up to make sure we were happy. Would definitely recommend. Thourghly professional yet made us feel comfortable. Work was excellent
Description of Work: installed granite kitchen counter tops
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Plumbing
FAQ
Custom Granite Solutions LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Custom Granite Solutions LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Custom Granite Solutions LLC does not offer eco-friendly accreditations.
No, Custom Granite Solutions LLC does not offer a senior discount.
No, Custom Granite Solutions LLC does not offer emergency services.
No, Custom Granite Solutions LLC does not offer warranties.
Custom Granite Solutions LLC offers the following services: Custom Granite Solutions LLC specializes in custom fabrications and installations of natural stone. We offer a wide range of products both residential and commercial. Our company helps our customers through the process of choosing, fabricating, and installing granite anywhere they wish (Kitchen, bathroom’s, Office’s Hospitals, etc.) We offer a variety of under-mount sinks and faucets with great quality materials and with the options of a backsplash included and up to 8 different profile design