Our mission: To provide unparalleled service at a fair price to the customer in a proficient manner, coupled with total customer satisfaction, in an environmentally friendly way.
Crown Pest Control founded in 1984, is a well-established, friendly and professional company that can be relied upon to provide highest-quality pest control services for both residential and commercial buildings in the greater Charlotte Metropolitan area.
Entrust Us for all Your Residential and Commercial Pest Control Needs
We don’t just do the job. We believe in doing it right, on time, every time.
When you schedule an appointment with us, you can be sure to get the most effective solutions to your pest extermination problems.
Business highlights
41 years of trusted experience
Services we offer
General Pest & Termite Control, Mosquitos,Moisture Control, termite Inspections & Radon Testing
We came back from being out of town to mouse droppings in various places in our home. My husband tried his best for a week to no resolve I decided to call an exterminator. After calling around, Crown was the only company to not try to sell me a one year contract over the phone. Their prices were also lower than the companies who wanted you to sign a contract, so the choice was easy. Our technician Rich was great! He arrived early, was very thorough, listened to all of my concerns and told me what to do after he left. Rich even apologized that I was having to deal with this, and after a week of cleaning nonstop, I felt like like the nightmare might finally be over. We finally caught a mouse after a couple days in one of the traps Rich set and after about a week the droppings were gone. It has been two weeks without drippings and we are ready to seal up the entry points in the way Rich told us to. I would definitely recommend Crown and would not hesitate to use them again should we need to.
Description of Work: We had a mouse in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
David K. M.
02/2019
1.0
pest control
+ -1 more
All Good termite inspection are the people that came out, not crown pest control
Description of Work: Termite insp
Rating Category
Rating out of 5
kass W.
10/2018
2.0
pest control
+ -1 more
still having problem Called them back and did not get a response
Description of Work: sudden roach problem from crawlspace (can stand in this space )
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$175
Response from Crown Pest Control
Hi [Member Name Removed], I am so sorry. I will look into why you didn't get a call back. I will have someone call you so we an get your problem taken care of. Angie from the office called you and is waiting for a call back so we can get you taken care of.
David C.
10/2018
5.0
pest control
+ -1 more
Overall I'm pretty happy. I think I got a good treatment since I not seen a mosquito in the last few days. I watched the technician spray a good fog that seemed to cover everything. My only dissatisfaction was he wasn't very careful about where he stepped so a few small plants were damaged. I would hire again AND recommend to a friend.
Description of Work: Yard sprayed for mosquitoes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Crown Pest Control
Thank you so much for your review. I apologize that the technician was not more careful where he stepped. I will talk with him and let him know to be more careful.
Roger G.
09/2017
5.0
pest control
+ -1 more
Devon is my guy that comes out anytime I need something. This guy is amazing and doesn’t mind getting a little dirty during his time at the house. He's very knowledgeable and always courteous. You could say he's become part of The family. Now, I can't forget Angie the wonderful voice on the phone. She's a breath of fresh air and always makes sure the appointment and job was up to my standards and my billing is always correct before processing payment. Amazing company!!!
Description of Work: Entire house and yard extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Crown Pest Control
Thank you for your great review!!
Joe S.
07/2017
5.0
pest control
+ -1 more
Very pleasant scheduling and service tech.
Description of Work: Initial Visit
Rating Category
Rating out of 5
Yes, I recommend this pro
Pamel C.
07/2017
5.0
pest control
+ -1 more
Went fine, very nice and helpful young man.
Description of Work: Sprayed yard for mosquitoes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Crown Pest Control
Thank you!
Barbara S.
07/2017
5.0
pest control
+ -1 more
Very well....treatment was successful We are part of a quarterly plan that includes visits when needed without additional cost.
Description of Work: Treating for an influx of ants on our kitchen floor and counters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Crown Pest Control
Thank you!
Jennifer C.
06/2017
5.0
Excellent. Prompt, professional, and very courteous.
Description of Work: Termite inspection and radon test
Description of Work: ...........................................................
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Juliet W.
02/2017
1.0
pest control
+ -1 more
Not very well. He came here, I was meaning to call you guys. They are threatening to send me to collections, and they did not do the service. When he came, he said he had to come back in thirty days to follow up. I did not hear back from him in thirty days. I was infested with spiders again. I called him, and he said sorry, and he sent his worker. The worker did what he needed, and I paid him. I asked if I needed to call. He said no, he is suppose to call when the service is due. I haven't heard anything from them. I work, and I leave at seven in the morning, and don't get back until nine at night. An if someone is coming to spray, I have to be here, they just can't do around the yard. They sent me a bills, and that is not how that goes. I called him about the bill. Its regarding the October 22nd service. I was working, and asked who were they speaking too, or who was here. My dog wasn't even here, he was with my daughter. The day that I called you guys, was the day that he came. No one was here in October, and they just sent me a bill. I have to have someone else come in now and spray. My biggest concern is the spiders. I still have the spiders. My son in law, and he was here over Christmas. He wanted someone to come spray for the spiders, and he got somebody, and they sprayed them, and I have not had an issue since. Its not even the weather is even colder than it is, its over seventy degrees now. I have no good grades to give this provider. They took my money for nothing at all. The service guy that came here was ok. They said that they would be here, but they were not on time. Absolutely would not use them again.
Description of Work: Spraying for spiders.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$89
Response from Crown Pest Control
I hate to have to admit this but this is one that we dropped the ball on. We were switching software providers when she signed on with us and with all that was going on with the change her service schedule fell through the cracks. So Sorry this happened.
Marissa R.
01/2017
5.0
pest control
+ -1 more
It's an ongoing process. There's definitely progress! The number of 6 legged intruders has significantly been reduced. They are incredibly responsive to any and all concerns and they are not creepy likeep other companies I tried to talk to.
Description of Work: I moved into a house that had a roach problem unbeknownst to me. They were patient with all my questions and helped solve the roach issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Brian C.
01/2017
5.0
pest control
+ -1 more
Always goes well. Great communication, responsive, Overall great service provider.
Description of Work: Quarterly maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dwayne R.
12/2016
5.0
pest control
+ -1 more
They are very professional, responsive, and punctual! I discontinued services from my previous pest control company because they were not responsive to my needs or requests. So far, Crown Pest Control has been a breath of fresh air! They send me an email to confirm my appointment and they now have the capability to pay online! I would recommend Crown Pest Control for your pest control needs.
Description of Work: I am currently using Crown Pest Control for my quarterly pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victoria J.
10/2016
5.0
pest control
+ -1 more
They are a great company n provide great service
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sheri S.
11/2015
5.0
pest control
+ -1 more
They come out often for me. They're my person of choice. I've had them for the whole time I lived here for 2 years. They deserve an A+. They're so good. They come as soon as they can even if there's just a couple of ants on the window sill. If there's nobody available, the boss comes to my house. They're so catering.
Description of Work: I've used Crown Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Robert D.
11/2015
4.0
pest control
+ -1 more
It's satisfactory. They're iffy sometimes on their scheduling. The quality is good.
Description of Work: I use Crown Pest Control. They do it every other month.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
joseph V.
08/2015
5.0
pest control
+ -1 more
it went well. We never had an issue until we were to sell. They did not tell us of previous damage. But they were very responsive in helping us to correct the situation at a cost effective method.
Description of Work: annual terminte inspection
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CHRIS K.
07/2014
5.0
pest control
+ -1 more
I have been using Crown for over 5 years now. They performed my original terminite treatment and annual inspections. The reboost treatment followed there similar professional routine. The technician (Keith) arrived on time and was very curteous and professional. He explained what he was going to do and went directly to work. The only time I heard from him was when we asked me to open the garage so that he can treat under the slab. He put back everything he moved and cleaned up after himself. I was really impressed with his level professionalism and made sure to tell the office when I spoke with them. The only issue I had was with the price but based on other estimates I recv'd it seems this is going rate for a treatment I recv'd so I cannot fault Crown for the market. The Angieslist discount certainly helped.
Description of Work: Termite Reboost Treatment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$945
Response from Crown Pest Control
Thank you for being a valued customer.
Robert H.
02/2014
3.0
pest control
+ -1 more
I have had some problems with a Crown's employee who was trying to work "under the table" and take advantage of senior citizens. He ended up being terminated as a result. They gave me 1 free service as a result but that was it..
Description of Work: They do my interior/exterior pest control once every 2 months.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$75
Response from Crown Pest Control
I am sorry for the misunderstanding. I appreciate your continued business and would like to make every effort to make sure you are a satisfied customer. Please contact me so I can rectify the situation.
Patricia M.
11/2013
5.0
pest control
+ -1 more
We have an annual contract with crown. Kyle has been assigned to us. Both the company and Kyle are extremely professional and responsive. Kyle is very knowledgeable. He is extremely thorough. He takes time to evaluate the the issue, discuss a plan of action and makes useful suggestions. He sprayed the outside, under the crawl space, checked the sump pump and dealt with the inside just as thoroughly. His plan was very effective.
Description of Work: Sprayed for ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kyle H.
10/2013
5.0
pest control
+ -1 more
It was very good. They did a really good job. They said they usually do outside and knock down webs every single time. They seem pretty professional to me. I haven't seen any bugs so far. I signed up for a pest control plan with them. I'm pretty happy with them so far. They said they also do other stuff like termite and mosquito and if I ever need anything with that, I'll check in to it. For now, everything seems alright.
Description of Work: Crown Pest Control knocked down a lot of spider webs and they sprayed inside and outside. They come out and then come in inside to target anything necessary. It's just regular bug spray.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
John D.
10/2013
2.0
pest control
+ -1 more
After the sale of Crown pest control several years ago, service began to decline and kept going south. Poor trap maintenance, very h****** our shrubs when they thought no one saw, some traps never checked, techs did not appear knowledgeable. And repeatedly doing the wrong treatment. Despite repeated discussions about these problems on three different years and persistent claims that they would improve, we finally left this year in frustration.
Description of Work: Termite bait station inspection and renewal
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Alan H.
08/2013
5.0
pest control
+ -1 more
I've been very pleased with Crown Pest Control's service. They're very reliable and they call to get permission to come. They identify themselves properly. The price is competitive.
Description of Work: They sprayed around the foundation of my home and if I needed it inside but I didn't need it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
NANCY F.
08/2013
5.0
pest control
+ -1 more
They do a fine job and communicate well. They seem to control the bugs well and in the past when we’ve had issues with ants they come out and treat the interior as well.
Description of Work: They sprayed the exterior perimeter of my home as a preventative measure for pests. We’ve been using their service for about 10 years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Radon Detection & Reduction
FAQ
Crown Pest Control is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Crown Pest Control accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Crown Pest Control does not offer free project estimates.
Yes, Crown Pest Control offers eco-friendly accreditations.
No, Crown Pest Control does not offer a senior discount.
No, Crown Pest Control does not offer emergency services.
No, Crown Pest Control does not offer warranties.
Crown Pest Control offers the following services: General Pest & Termite Control, Mosquitos,Moisture Control, termite Inspections & Radon Testing