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Carolina Quality Flooring & Cabinets

Carpet Sales and Installation, Flooring Sales and Installation, Kitchen and Bath Remodeling,

About us

Additional DBAs - Carolina Quality Flooring & Cabinets, Carolina Quality Flooring Inc. Additional contact name - Teresa Campbell.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Cabinet Making. Carpentry - Woodworking. Carpet Sales, Installation, Repair. Ceramic Tile. Countertops. Flooring Sales, Installation, Repair. Hardwood Flooring Sales, Installation, Refinishing. Marble & Granite. Plumbing. Remodeling - Kitchen & Bathroom.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.749 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
4%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 49 reviews

Evelyn J.
08/2020
5.0
custom cabinets, carpet installation
  + 0 more
Excellent I needed to match other carpet color. They were very knowledgeable about what they were offering. Great choice. Timely and friendly. Thank you.
Description of Work: Carpet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Carolina Quality Flooring & Cabinets
Thank you so much for your great review. We have enjoyed working with you and hope to hear from you on any future projects you may have. We greatly appreciate your business.

Tom W.
08/2020
5.0
carpet installation
  + -1 more
Wonderful experience! The team really went above and beyond - bringing a sample to my house to make sure we were happy with the color since we had only viewed one internet. Very professional and quality installation!! Highly recommend.
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Quality Flooring & Cabinets
Thank you so much for your great review. We enjoyed working with you and look forward to working with you on future projects. We do kitchen and bath remodeling also.

Sean S.
12/2018
5.0
hardwood floor, home remodeling
  + 0 more
It went great. The work was top notch, and all the workers were punctual and professional. The floors and bathroom were first class.
Description of Work: We needed our hard wood floors replaced in our upstairs bedroom. We also got tile put in our bathroom and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Dana H.
07/2018
5.0
carpet installation
  + -1 more
Carolina Flooring and Cabinets was great to work with. Very professional and friendly staff. We are very pleased with our new carpet. The entire experience was pleasant. We highly recommend Carolina Flooring and Cabinets.
Description of Work: Carpet and carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Carolina Quality Flooring & Cabinets
Thank you so much for the great review. We enjoyed working with you and look forward to hearing from you on any future projects you may have.

chalyce S.
03/2018
5.0
carpet installation
  + -1 more
Staff was punctual. The kept to their word regarding services and pricing. Flexible and willing to work with your needs. They were immediately available and provided professional services and excellent quality products.
Description of Work: Carpeted 4rooms, foyer, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Quality Flooring & Cabinets
Thanks so much for the great review. We thoroughly enjoyed working with you and look forward to working with you on future projects. We appreciate your business and your positive review. Thanks again.

Dan K.
01/2018
5.0
carpet installation
  + -1 more
Super easy to set up and really quick process. Installers moved all furniture and took care to put everything back where it belongs. Love Carolina Quality Cabinets and Flooring. So much better than a big box store. Highly recommend!
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Carolina Quality Flooring & Cabinets
Thank you so much for this great review. We appreciate your business and look forward to working with you on future projects as well.

Keith R.
12/2017
5.0
carpet installation
  + -1 more
Installation was done on time. The installers did an excellent job and completed the project in a timely manner. The sales person was very helpful in picking the carpet. The upstairs rooms are anything but square and they did an excellent job cutting the carpet to the room sizes.
Description of Work: Carpeted all upstairs rooms consisting of 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Carolina Quality Flooring & Cabinets
Hi, Thank you so much for the great review. We enjoyed working with you and hope to hear from you on future projects.

Tara R.
11/2017
5.0
custom cabinets, carpet installation, flooring contractor, hardwood floor, home remodeling
  + 3 more
Carolina Quality Flooring & Cabinets are great! They are very friendly, helpful, & provide a quality product. They are easy to get a hold of & kept me updated. I highly recommend them.
Description of Work: New kitchen cabinets & flooring throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Quality Flooring & Cabinets
Thank you so much for this great review. We really appreciate your business and look forward to working with you on future projects.

Charlene R.
11/2017
5.0
custom cabinets, carpet installation, countertops, flooring contractor, plumbing, woodworking, marble & granite, home remodeling
  + 6 more
The crews from Carolina Quality Flooring and Cabinets were so great. The guys were attentive to my requests, very thoughtful and hard working. They went above and beyond to make sure the work was completed so I could have a Great Thanksgiving with family from out of town. Will definitely recommend them to anyone. Thanks again Carolina Quality. Hope all of have a Happy Thanksgiving and a Blessed Christmas and New Year!
Description of Work: Kitchen remodeling and flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

William L.
11/2017
5.0
custom cabinets, carpet installation, ceramic tile, countertops, flooring contractor, hardwood floor, marble & granite, home remodeling
  + 6 more
I have been in the real estate business in Charlotte for 29 years and have used Carolina Quality Flooring & Cabinets many times for many years. They always come through for me with top quality work at very reasonable prices. Carolina Quality Flooring & Cabinets has put in carpet, tile, flooring, and cabinets in my own home and I have sent many clients to them also. I know I can send a client of mine to the owners, Mike & Theresa Campbell, and the client will end up happy! I estimate that they have worked with about 25 clients of mine. I will absolutely continue to send more business to Mike & Theresa Campbell. They know what they are doing and always deliver a quality job for my clients and me! Bill Lambert Lambert & Associates Realty
Description of Work: Cabinets installed Carpet installed Hardwoods and Laminated Vinyl Plank (LVP) flooring installed Tile floors and backsplash installed Granite countertops installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia C.
11/2017
5.0
carpet installation, countertops, flooring contractor, plumbing, marble & granite
  + 3 more
Fantastic, already referred our daughter
Description of Work: Complete flooring replacement and Kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Carolina Quality Flooring & Cabinets
Thank you so much for the great review. We really enjoyed working with you and are currently quoting work for your daughter. (Thanks for the referral on that also). I'm glad you were able to sell that home so quickly. Everything turned out so beautiful !

Rich L.
10/2017
5.0
flooring contractor, hardwood floor
  + 0 more
We could not be more pleased with the customer service, product and installation process. Everyone from Mike (owner), the office team and the installers did an outstanding job. During install we were expecting a huge mess with lots of dust, etc but the installers were extremely neat and respectful of our home. I have already recommended them to some friends that are looking for new floors/cabinets as they were fantastic from start to finish!
Description of Work: We had Carolina Quality Cabinets and Floors install new laminate on the lower level of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Carolina Quality Flooring & Cabinets
Thanks so much for the great review. We enjoyed working with you and look forward to hearing back from you on future projects.

Douglas F.
10/2017
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They were very professional and did the work in a timely manor and cleaned up after themselves and even vacuumed the carpet when it was done.
Description of Work: We had an entire 2,000 sq. \ ft. house re carpeted in preparation of putting it on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carolina Quality Flooring & Cabinets
Thanks so much for the great review. We appreciate your business and look forward to working with you on future projects.

Haley L.
08/2017
5.0
carpet installation
  + -1 more
Awesome. Great quality and service.
Description of Work: Came to show me carpet samples and installed it within a few days!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Carolina Quality Flooring & Cabinets
Thank you so much for the great review. We enjoyed working with you and hope to hear from you on future projects.

Fabio C.
06/2017
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
We were recommended to them and I am very happy that we were because I will be recommending them from now on! The service, the price and the quality all matter for us and they did deliver it all.
Description of Work: Wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Carolina Quality Flooring & Cabinets
Thanks for the great review. We appreciate your business and hope to hear from you on future projects. The hardwoods look great !!! Thanks for the pictures.

Sean S.
06/2017
4.0
flooring contractor, hardwood floor
  + 0 more
They did a great job, and the floors look awesome.
Description of Work: I had new wood floors put in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from Carolina Quality Flooring & Cabinets
Thanks for the great review. We appreciate your business and hope to hear from you on future projects.

Rafael V.
05/2017
5.0
carpet installation, flooring contractor, hardwood floor, woodworking, marble & granite, home remodeling
  + 4 more
The floor installers were professional and quick
Description of Work: I had several floors installed and a kitchen backsplash installed as well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Carolina Quality Flooring & Cabinets
Thank you for the great review. We have enjoyed working with you and look forward to working with you on future projects as well.

Jenny B.
04/2017
5.0
ceramic tile, home remodeling
  + 0 more
Very well. The lead on the job was very considerate of my home, cleaned up every time he was there and was very mindful of my dogs with keeping doors closed. Each person listened and worked to find the best options for my space, design, and budget.
Description of Work: Remodel of bath/shower combo area. They did the demolition and installed gorgeous tile and shower doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Quality Flooring & Cabinets
Thanks for the great review. We have enjoyed working with you and look forward to starting on your Master bath remodel next.

Angela M.
04/2017
5.0
carpet installation
  + -1 more
They were very professional and awesome people to deal with. The installers came in and removed furniture and but it back. They were very prompt, and polite. I will never use another Company.
Description of Work: I was really impressed with this company. I shopped around for several months before actually making a purchase. So with that being said I had already picked out the carpet for a couple of my bedrooms. I am so glad that I shopped around first, because their prices sure did save me lots of money. I came to the store with a sample and they were able to get exactly what I wanted. I purchased Carpet and wood from this company and completely redone my whole house. I could not be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Carolina Quality Flooring & Cabinets
Thanks for the great review. We look forward to hearing from you on future projects.

Andrea H.
04/2017
5.0
carpet installation
  + -1 more
It went very well. I will use them again. I will recommend them to my friends.
Description of Work: They installed carpet and this second time I used to install carpet , Ive been very pleased with the service. They were very clean and reliable. People in the showroom are very helpful as well. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Carolina Quality Flooring & Cabinets
Thanks for the great review. We hope to hear from you on future projects.

LuAnn B.
03/2017
1.0
ceramic tile, flooring contractor, hardwood floor, marble & granite, home remodeling
  + 3 more
Went to the showroom and Met Chris the owner's son. Made an appointment to come out and measure to determine scope of the job. Chris was timely and spoke at great length about the work and look we wanted. He told me he would have drawings ready in a couple of days. I called 3 days later to check on progress and was told Chris call me later. I waited another 2 days and phoned again. Never heard from him again.
Description of Work: Kitchen Cabinets, complete remodel of 1 1/2 baths, flooring throughout first floor level.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$42,000

Response from Carolina Quality Flooring & Cabinets
I'm so sorry for any confusion, However you wanted something that we do not provide. Sorry for the confusion and I hope we can help you in the future on other projects.

Carol D.
02/2017
1.0
custom cabinets, ceramic tile, home remodeling
  + 1 more
We would never recommend this company for anything. We basically have been held hostage in our house for three months. Some days they would show up usually around noon and maybe stay until 3 or 4. Some days they didn't show up at all and never bother to call and let us know. We hired them to do all of the work need in our kitchen and bathrooms because we felt that all the work would be scheduled in a timely manner, how assuming of us. The tile work was the worst ever, they tried to make excuses but after much conversation they finally agreed with us. They offered to remove all tile and do it over, but be patient so they could find someone to do it. We decided to have all tile work removed from our bill. We decided to not take a chance after firing two tile installers. The people in the office were very rude and refused to return our phone calls or emails. When we hired them to remodel our kitchen we discussed the design. I told them exactly how I wanted it, silly of me to assume that they would do it they way I wanted it, instead of how they wanted it. We now have a kitchen that is 18" smaller than we requested. Our mistake we should have asked for a drawing with measurements instead of just a drawing.
Description of Work: Cabinets, tile kitchen and bathroom remodel

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$26,000

Response from Carolina Quality Flooring & Cabinets
I'm very sorry that you feel this way [Member Name Removed] But we are proud to say that we please 99% of our customers, You got all your tile free.

Nicole L.
11/2015
5.0
custom cabinets, carpet installation, flooring contractor
  + 1 more
This was a great company to work with...I went to their showroom area, picked out a carpet I thought would work, and Mike was helpful in getting me options to fit my budget. His price was great and it included the removal of my old blue carpet, putting in a new pad and new carpet. The company was great to work with, as I had a few delays in trying to juggle other projects (sanding of ceiling and floor repair) prior to the carpet installation. They were very accommodating and understanding and the carpet looks great! I would use them and recommend them for carpet install. in fact, some friends of mine have also had their carpet installed by this company after I recommended them. I plan on using them to install my kitchen cabinets in the future, but am still deciding on the design and so am dragging my feet, but look forward to working with them again.
Description of Work: Removal and installation of new carpet and pad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Carolina Quality Flooring & Cabinets
Thanks so much for the great review. We look forward to working with you as well. We greatly appreciate your business.

Donald D.
11/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Work performed to a "above and beyond" level.
Description of Work: Did all the carpets, tile (bathroom floors and kitchen backsplash,) laminate, and cabinets for a complete make-over of condo. High quality work, helpful and responsive advice, excellent price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Kevin C.
03/2015
4.0
carpet installation
  + -1 more
When we called they sent a guy out to show us carpet samples and measure the areas. I think then we went to their shop to look at more carpets and chose a style and color. They gave us a quote. They were originally going to tack on $100 for a tiny 3"x6" patch of carpet on the side of a step, but thankfully removed that from the quote. They were willing to match a competitor's upgrade on padding deal. The carpet installer is subcontracted out. It seemed like maybe some edges could have been done a bit better. It would have been nice if the Carolina Quality Flooring people would have come to inspect behind the installer. We eventually (after a long procrastination on our part) called and asked them to come see if they thought the install was up to snuff. They responded quickly, but I think they just sent the installer out, who snipped a couple loose ends. B+
Description of Work: Replace carpet on stairs, hallway and one bedroom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700
    • 1(current)
    • 2

Contact information

3358 Smith Farm Rd, Matthews, NC 28104

http://www.carolinaqualityflooring.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Hardwood Flooring Sales and Installation,
Marble and Granite,
Cabinet Making,
Ceramic Tile,
Finished Carpentry and Woodworking,
Countertops and Backsplashes,
Plumbing

FAQ

Carolina Quality Flooring & Cabinets is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Carolina Quality Flooring & Cabinets accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Carolina Quality Flooring & Cabinets offers free project estimates.
No, Carolina Quality Flooring & Cabinets does not offer eco-friendly accreditations.
No, Carolina Quality Flooring & Cabinets does not offer a senior discount.
Yes, Carolina Quality Flooring & Cabinets offers emergency services.
Yes, Carolina Quality Flooring & Cabinets offers warranties.
Carolina Quality Flooring & Cabinets offers the following services: Cabinet Making. Carpentry - Woodworking. Carpet Sales, Installation, Repair. Ceramic Tile. Countertops. Flooring Sales, Installation, Repair. Hardwood Flooring Sales, Installation, Refinishing. Marble & Granite. Plumbing. Remodeling - Kitchen & Bathroom.

Contact information

3358 Smith Farm Rd, Matthews, NC 28104

http://www.carolinaqualityflooring.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM