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Carolina Plumbing Pros LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

General residential plumbing, repairs and new installations. Locally owned & operated. Carolina Plumbing Pros is a licensed local plumbing company offering services to customers in the Charlotte area. Based in Matthews NC, with more than 20 years of experience, Carolina Plumbing Pros has excellently trained technicians, ready to offer you the best plumbing solutions with a variety of Estimate options available. Locally owned and operated, we are able to offer our customers in North Carolina professional Same-Day plumbing service. We know that the customer comes first and your time and money is important. We proudly stand by our company motto “Let's Do It Right!”. Whether you need general plumbing service, water heater repair or replacement, drain routing, sewer pipe repair, house re-piping, bathroom remodeling, filtration system or gas line repair or installation, do not hesitate and call us at (704) 288-4664 and request your Estimate. There are no jobs too big or too small for our service technicians who are ready to diagnose and repair any issues related to your plumbing drain and water supply system.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Residential Plumbing, Drain & Sewer Cleaning, Bathroom Remodeling, House re-piping, Well System repair, Sump Pump, Gas line repair & installation, Water Heaters, Water Softeners, Filtration System, Garbage Disposal Installation, Sewer Pump, Tankless Water Heaters, Toilet installation & repair, Faucet installation & repair, Shower Valve installation & repair, Pressure Reducing Valve installation, Main Water & Sewer line repair/replacement, etc.

Services we don't offer

Commercial plumbing.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.962 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 62 reviews

Louis R.
11/2020
5.0
plumbing, water heater repair
  + 0 more
Carolina Plumbing Pro's are very professional and stand by their work (which was excellent). When one of my faucets that I ordered from Fergusons' was malfunctioning, they took it to the store and got a replacement for me. Really went the extra mile. I 100% recommend and will hire again in future.
Description of Work: Kitchen Faucet install, several trim kits installed, water heater expansion tank replaced, consultation on several other smaller issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jorge T.
11/2020
5.0
plumbing
  + -1 more
Very professional, punctual and did an amazing job. Very reasonable pricing. Will hire again next year when I replace my water heater.
Description of Work: Broken pipe under the sink and water pressure valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamara S.
10/2020
5.0
plumbing
  + -1 more
"quick response did an awsome job they were neat and clean "
Description of Work: "replace water line and put in pressure regulator and replaced the main shut off valve "
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,975

Nola K.
08/2019
5.0
plumbing
  + -1 more
They were fast, efficient and wonderful to deal with. They quickly located the problem, repaired a broken water line and installed a pressure regulator the day after I called. Highly recommend!!
Description of Work: Broken water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Carol W.
08/2019
5.0
plumbing, water heater repair
  + 0 more
These guys did an amazing job! They were on time, very professional, very neat, very courteous.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

William M.
01/2019
5.0
plumbing
  + -1 more
Job was completed very quickly and professionally. They showed up on time (both for the estimate and the actual work) and completed the work much faster than expected. I would definitely hire again.
Description of Work: replace toilet and water cut-off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrian G.
10/2018
5.0
plumbing
  + -1 more
The came saw the issue and provided their professional opinion.
Description of Work: Clogged sink.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill F.
10/2018
5.0
plumbing
  + -1 more
Best of the best!! Jason was professional, quality oriented and fair in his pricing. He took care of all our plumbing problems in our house and his price was outstanding. i will definitely use them again and plan to recommend him to all my friends and family.
Description of Work: Repaired leaks for sinks and other items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allen A.
08/2018
5.0
plumbing
  + -1 more
Dobri was very professional both on the phone and in person. He provided a reasonable time to arrive and called to say he would be earlier than that. He very quickly and skillfully completed the repair at a reasonable cost.
Description of Work: Repair of a leaking copper joint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert B.
05/2018
5.0
plumbing
  + -1 more
Jason called 30 minutes before arrival and arrived in the expected window. He quickly determined that the pressure problem was in the faucet. After a few minutes of detective work checking the cartridge, the screen, and the faucet line, he determined the water saver piece was clogged and causing the problem. Jason cleaned up after himself and talked through the process. I would definitely use this company again.
Description of Work: Kitchen faucet water pressure was 1/3 the usual

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Richard S.
05/2018
5.0
plumbing, water softeners, drain cleaning
  + 1 more
AWESOME. Stefan did a fantastic job. His company is awesome with the start of the project until it is completed. I would recommend Carolina Plumbing Pros to everyone that needs an honest and great plumbing services.
Description of Work: Remove piping connected to a whole house water softener. Plus Stefan replaced the pipes under the sink after removing the RO system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jellison S.
04/2018
5.0
plumbing
  + -1 more
Very professional with explanations along the way.
Description of Work: Outside outlets (2) needed washers replaced to stop drip. Master bath sinks needed snaking. Kitchen plumbing needed corrections due to the poor workmanship of a previous owner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$476

Rodney M.
03/2018
5.0
plumbing
  + -1 more
He was very punctual and came and saw the problem and figure out what he needed to do to get it fixed. He was able to solder the copper wire behind the wall without burning up everything. We then discussed the future state and he was able to recommend what I should do if this fix is temporary. It looks like it is working well though, and the solder is holding very well. No leak!
Description of Work: Our shower sprung a leak by the copper joint behind the wall. I needed them to solder the copper pipe back together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Patrick C.
03/2018
5.0
plumbing
  + -1 more
Over the weekend, we had an issue where our old water heater started leaking. Luckily, we caught it just in time or it could have caused a lot of damage. I was able to call Dabri from Carolina Plumbing and he arrived within an hour to our house. He quickly diagnosed the problem and we determined that a new water heater was needed. Luckily, they had a water heater that was the same size that they were able to install the next day. It was a great price for the water heater as well. I was very impressed with the responsiveness and how quick they were able to get everything setup and installed.
Description of Work: Water Heater Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Lori K.
02/2018
5.0
plumbing
  + -1 more
He arrived as promised and repaired the broken pipe. He accepted my Angie's List coupon towards the cost and I was happy with his service. I would hire him again if the need arose.
Description of Work: We had a frozen pipe burst during the cold and he repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Daniel G.
02/2018
5.0
plumbing
  + -1 more
Jason did a great job and he was very professional. Would use Carolina Plumbing pros again.
Description of Work: Broken spigot on outside of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Megan M.
02/2018
5.0
plumbing
  + -1 more
We called Carolina Plumbing Pros and they were able to schedule a plumber (Chris) to come to our home w/in a few hours...he called to let me know he could actually arrive early! Not only was Chris timely, he was extremely thorough in troubleshooting, diagnosing and repairing the leak. He was able to fix the issue w/o cutting a whole into my wall as another vendor had recommended before I called them for a 2nd opinion. Ultimately Chris saved me a tremendous amount of time, money and aggravation. He was extremely professional and I recommend Carolina Plumbing Pros and Chris w/o reservation.
Description of Work: We called Carolina Plumbing Pros LLC because of a leak we found in an upstairs bathtub/shower that leaked to our downstairs pantry. Although we noticed the leak early and were able to shut off the water we were afraid of water damage and potential mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
10/2017
5.0
plumbing
  + -1 more
A company is judged not by how well things go so much as how thing are handled when things go contrary to planned. I have a 10 year old house and when it was built someone made two mistakes.one they put the sprinkler system on to the water line incorrectly and the sewage pipe had been cracked when installed. All of this resulted I my having water seep through the outside wall. I hired John from Carolina Plumbing to fix the water leak and my husband and I decided to install a whole new waterline. that took care of one of he problems but the water kept seeping through the wall. The owner came back to see the job where it was discovered that the problem was two fold. After some discussion it was determined that no one could have foreseen the two problems but they made the situation right and came back and fixed the broke pipe at no additional cost to us. Now that is what they mean when they saw they do the job right the first time or they make it right. So if you want a company who stands behind their work and cares about the customer you want to definitely give these guys a try. The price was reasonable and the John was quite a conscientious man!!!!
Description of Work: ihad a drainage problem under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

B M.
08/2017
5.0
plumbing
  + -1 more
Professional service, went smoothly
Description of Work: Garabage disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Page H.
08/2017
5.0
plumbing
  + -1 more
I had a unique problem that was other companies could not diagnose. Carolina Plumbing quickly diagnose and repaired at a reasonable rate
Description of Work: Replace drain line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn G.
07/2017
5.0
plumbing
  + -1 more
Awesome. The tech was extremely knowledgeable, professional and courteous and fixed the problem quickly and efficiently
Description of Work: Had a sewage pipe pop open and needed it repaired and assessed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

David T.
07/2017
5.0
plumbing
  + -1 more
Our plumber, Randy, was very efficient, capable, and trustworthy and completed the job quickly.
Description of Work: We needed all of our toilets and bathtubs inspected and repaired as required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Melissa H.
06/2017
5.0
plumbing
  + -1 more
Wonderful experience! Very professional and timely! Did a great job and will definitely use them again!!
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307.88

Susan T.
05/2017
5.0
plumbing
  + -1 more
Excellent experience. Will hire again.
Description of Work: Have hired 2x. First to fix a sewer pipe. Came out on a Saturday in the rain and cold. Did a great job. Second time to fix a leaky valve on my pool plumbing. Stefan was punctual, prepared, personable, and did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel B.
05/2017
5.0
plumbing, water softeners
  + 0 more
They came out to remove the old system and install the new filtration unit. They were on time for the appointment we had scheduled, the gentleman was very personable and the job was well done. I would highly recommend their services to anyone with plumbing issues.
Description of Work: My water filtration unit was bad, causing the water to taste/smell different than usual. Im not sure when exactly it stopped working, because our drinking water goes through a filter (refrigerator), but I can tell a big difference now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
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Contact information

3748 Pleasant Plains Rd unit C, Matthews, NC 28104

http://www.carolinaplumbingpros.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Natural Gas Lines,
General Remodeling

FAQ

Carolina Plumbing Pros LLC is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: 9:00 AM - 5:00 PM

Carolina Plumbing Pros LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Carolina Plumbing Pros LLC does not offer free project estimates.
No, Carolina Plumbing Pros LLC does not offer eco-friendly accreditations.
No, Carolina Plumbing Pros LLC does not offer a senior discount.
Yes, Carolina Plumbing Pros LLC offers emergency services.
Yes, Carolina Plumbing Pros LLC offers warranties.
Carolina Plumbing Pros LLC offers the following services: Residential Plumbing, Drain & Sewer Cleaning, Bathroom Remodeling, House re-piping, Well System repair, Sump Pump, Gas line repair & installation, Water Heaters, Water Softeners, Filtration System, Garbage Disposal Installation, Sewer Pump, Tankless Water Heaters, Toilet installation & repair, Faucet installation & repair, Shower Valve installation & repair, Pressure Reducing Valve installation, Main Water & Sewer line repair/replacement, etc.
Commercial plumbing.

Contact information

3748 Pleasant Plains Rd unit C, Matthews, NC 28104

http://www.carolinaplumbingpros.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 5:00 PM