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Carolina Appliance Service

Appliance Repair, Appliance Repair - Small, Handyman Services

About us

Carolina Appliance Service is a locally owned company. We have been in business since 1993, providing North Carolina with quality services provided by factory trained technicians. We will try to help you fix your problem over the phone before we come out. We are the only company willing to lose money if it means making our customers happy. We have a knowledgeable staff answering the phones that will be more than happy to help you with whatever your problem may be. We offer free advice on which particular brands would suit you better. We will inform you of the ones with the least amount of service calls. We also provide some scratch and dented appliances as well as some used appliances. Additional service area: Fort Mill & Indian Land South Carolina

Services we offer

Major Appliance Repair


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7239 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
2%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 201-239 of 239 reviews

Edmund D.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Third or forth time used. know his skill. Very reasonable. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Hilda P. V.
03/2016
5.0
appliance repair, handyman service
  + 0 more
unknown
Description of Work: I had bought a part for my washing machine and could not get the old part out. I was quoted $149.00 to come and install the part . This was fair to me . The new part did not work . The technician would not charge quoted price because he could not get the machine to work . Although I insisted I should pay the $149.00 because I supplied the part , he said no . Very helpful and answered my questions so I have kept the phone number for future use .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Bob N.
03/2016
5.0
appliance repair
  + -1 more
came right out same day
Description of Work: 2009 Samsung dryer -- no heat -- replaced heating element

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Beth V.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon I.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced control board on stove. Very professional and kniwledgeable

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


PATRICIA F.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert H.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: showed up on time, followed up on service, excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa L.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan R.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol F.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Nancy M.
08/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Geoff I.
07/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: They said they replaced a water valve on my refrigerator. Still have the same problem with a slow ice maker. They insisted on cash due to my out of state checking account, so I went to an ATM, paid cash and got a receipt with a phone number that was not in service. |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$200

Catharine C.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: James repaired my refrigerator. It was not defrosting properly. He is superb!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donald S.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator was not cooling, called Carolina Appliance Service. Scheduled an appointment for next day, man came to the house on time. He removed the back panel and was quick to diagnose the problem to a defective compressor. He wasn't able to do compressor repairs but suggested a service that does. They didn't charge a service call! He was very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chelsi A.
02/2015
2.0
appliance repair
  + -1 more
Not impressed
Description of Work: Whoever answered the phone was very unhelpful. Called to schedule a washer repair. "The guy who does this is out with his back, sorry, you'll have to call around."

Rating CategoryRating out of 5
professionalism
2.0

Yes, I recommend this pro

Patricia O.
12/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN C.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the heating element in my clothes dryer and cleaned out all lint inide and out of unit. |I have used these folks many times for all my appliance repair problems. alwasy pleased with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Ronald D.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced card in microwave oven

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry H.
10/2014
2.0
appliance repair
  + -1 more
It didn't!
Description of Work: Called provider and explained problem with Samsung dishwasher. He said he did not like to work on Samsung dishwashers. I don't think I will be contacting this provider in the future.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


jacquelyn G.
10/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced broken latch on dishwasher. Took several days to get the part. Was more expensive than I would have thought.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$212

CHARLES AND JANE H.
07/2014
5.0
appliance repair
  + -1 more
Good.
Description of Work: Fixed ice maker in the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced door hinge on wall oven and turntable motor on microwave.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melissa M.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired my double oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie T.
01/2014
4.0
appliance repair
  + -1 more
Did not work on Davor.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

188 N Trade St, Matthews, NC 28105

www.carolinaapplianceservice.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Handyman Services

FAQ

Carolina Appliance Service is currently rated 4.7 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Carolina Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Carolina Appliance Service does not offer free project estimates.
No, Carolina Appliance Service does not offer eco-friendly accreditations.
No, Carolina Appliance Service does not offer a senior discount.
No, Carolina Appliance Service does not offer emergency services.
No, Carolina Appliance Service does not offer warranties.
Carolina Appliance Service offers the following services: Major Appliance Repair

Contact information

188 N Trade St, Matthews, NC 28105

www.carolinaapplianceservice.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM