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Carolina Appliance Service

Appliance Repair, Appliance Repair - Small, Handyman Services

About us

Carolina Appliance Service is a locally owned company. We have been in business since 1993, providing North Carolina with quality services provided by factory trained technicians. We will try to help you fix your problem over the phone before we come out. We are the only company willing to lose money if it means making our customers happy. We have a knowledgeable staff answering the phones that will be more than happy to help you with whatever your problem may be. We offer free advice on which particular brands would suit you better. We will inform you of the ones with the least amount of service calls. We also provide some scratch and dented appliances as well as some used appliances. Additional service area: Fort Mill & Indian Land South Carolina

Services we offer

Major Appliance Repair


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7239 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
2%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 176-239 of 239 reviews

David B.
11/2017
5.0
appliance repair
  + -1 more
As expected.
Description of Work: Repair supply line to ice maker on Kitchen Aid refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

jeff A.
07/2017
5.0
appliance repair
  + -1 more
Great work and service.
Description of Work: Refrigerator stopped working and we had set up Sears to come out but they couldn't see us for 7 Days. Went to Angie's list and called Carolina Appliance Service and they came out the same day and fixed the problem for less than $ 200.00 and the fridge has been working great since. Great service and price. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John N.
04/2017
5.0
appliance repair
  + -1 more
quick and easy.
Description of Work: Fixed dryer belt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith D.
10/2016
5.0
appliance repair
  + -1 more
Advised against it due to cost.
Description of Work: New compressor

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Benna M.
07/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Susan B.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my washing machine. He knew what he was doing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

elizabeth S.
05/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Herb C.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Problem easily identified and repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Martha A.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

john H.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed our refrigerator door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

David T.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were prompt and repaired our dryer the same day we called

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

MICHAEL B.
06/2004
5.0
appliance repair
  + -1 more
EVERYTHING WAS GREAT IN TERMS OF PROFESSIONALISM AND COURTESY, EXCEPT FOR THE MESS LEFT ON MY KITCHEN FLOOR. THE CRUD FROM UNDER THE REFRIGERATOR WAS LEFT WITH NO OFFER FROM THE REPRESENTATIVE TO CLEAN IT UP. IT WOULD HAVE BEEN A NICE TOUCH FOR THEM TO AT LEAST OFFER TO SWEEP IT UP.
Description of Work: THEY REPLACED A VALVE ON OUR ICEMAKER THAT HAD FAILED CAUSING THE ICEMAKER TO STOP FUNCTIONING.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LYNN C.
06/2004
5.0
appliance repair
  + -1 more
THEY ARE VERY QUICK TO RESPOND, THEY GET THERE THE SAME DAY. THE WORKMAN WAS VERY PERSONABLE AND I WAS EXTREMELY PLEASED WITH THEIR SERVICE.
Description of Work: THEY FIXED MY DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

HL & M S.
05/2004
5.0
appliance repair
  + -1 more
DON'T KNOW HOW TO EVALUATE PRICE. CHARGED $130 WHICH I THOUGHT WAS HIGH, BUT MAY BE THE GOING RATE.
Description of Work: CAME TO THE HOUSE AND FIXED OUR DISHWASHER BY REPLACING THE WATER FILL VALVE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

DON L.
04/2004
5.0
appliance repair
  + -1 more
A VERY EFFICIENT COMPANY. THE TELEPHONE CONTACT ACTUALLY GAVE ME SOME SUGGESTIONS TO TRY BEFORE SCHEDULING SERVICE IN CASE I REALLY DIDN'T NEED A SERVICE CALL. THIS DOESN'T HAPPEN VERY OFTEN. WHEN I CALLED HIM BACK THE NEXT DAY, HE HAD A SERVICE PERSON IN MY HOME WITHIN A SHORT PERIOD OF TIME.
Description of Work: REPLACE WATER CONTROL VALVE AND WATER SUPPLY HOSE ON SIDE-BY-SIDE REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

William B.
02/2004
5.0
appliance repair
  + -1 more
I CALLED SAT MORNING AND THEY HAD A TECHNICIAN AT MY HOUSE IN ABOUT AN HOUR. HE WAS VERY POLITE AND PROFESSIONAL. HE REPAIRED THE WASHER IN ABOUT 1/2 HOUR.
Description of Work: REPLACED WATER VALVE ON WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

MAYA P.
09/2003
5.0
appliance repair
  + -1 more
CAME BACK AT NO CHARGE TO FIX RATTLE WHICH STARTED AFTER BELT WAS REPLACED. ALWAYS ARRIVES JUST WHEN THEY SAY THEY WILL.
Description of Work: DRYER BELT REPLACED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DENISE W.
06/2003
5.0
appliance repair
  + -1 more
CALLED COMPANY AT 9:30 AND HE HAD BEEN TO HOUSE AND FINISHED REPAIRS BY 11:00. WE WOULD DEFINITELY HIRE AGAIN AND HE DOES GREAT WORK. GREAT CLEAN UP TOO.
Description of Work: REPAIRED WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KIM A.
04/2003
5.0
appliance repair
  + -1 more
DRYER HAD TO BE REPAIRED MULTIPLE TIMES. THEY WERE FAIR ABOUT PRICING AND REVISITS. GAVE GOOD ADVICE TO REPAIR OR DISCARD OLD DRYER.
Description of Work: DRYER REPAIR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

LINDA C.
11/2002
5.0
appliance repair
  + -1 more
VERY NICE AND PROFESSIONAL GENTLEMAN.
Description of Work: REPLACED GAS VALVE ON OVEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Lee K.
10/2002
5.0
appliance repair
  + -1 more
WILL COME THE SAME DAY! TECHNICIANS ARE ALWAYS SO POLITE. NEVER LEAVE ANYTHING THAT NEEDS TO BE CLEANED UP.
Description of Work: REPAIRED WASHING MACHINE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALICE F.
03/2002
5.0
appliance repair
  + -1 more
I''VE USED THIS COMPANY TWICE. I NEVER HAVE TO WAIT LONG. THEY''RE ALWAYS PLEASANT TO DEAL WITH AND ALWAYS RETURN MY CALLS.
Description of Work: REPLACED STOVE TOP BURNER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAN M.
03/2002
5.0
appliance repair
  + -1 more
VERY FAST RESPONSE. THE COMPANY PERFORMED THE REPAIR ON THE SAME DAY (WITHIN HOURS OF MY CALL).
Description of Work: REPLACED SWITCH ON GE DISHWASHER (DISHWASHER DID NOT ADMIT WATER).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Laurel E. M.
03/2002
5.0
appliance repair
  + -1 more
THE FIRST TIME HE CAME OUT HE MISSED A WIRE, SO THE PROBLEM HAPPENED AGAIN. HE RETURNED THE NEXT DAY TO FIX THE PROBLEM AND DID NOT CHARGE A PENNY FOR THE SECOND SERVICE CALL.
Description of Work: REFRIGERATOR REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA F.
01/2002
5.0
appliance repair
  + -1 more
I HAD TWO LOADS OF WET LAUNDRY SITTING IN MY LAUNDRY ROOM THE DAY AFTER THE JANUARY SNOW STORM. I CALLED AND WAS TOLD THEY WOULD HAVE SOMEONE HERE IN TWO HOURS. THE REPAIR MAN WAS ACTUALLY 10 MINUTES EARLY. HE WAS VERY PROFESSIONAL AND FOUND OUR PROBLEM RIGHT AWAY. HE WAS VERY CAREFUL MOVING OUR DRYER OVER OUR NEW HARDWOOD FLOOR.
Description of Work: FIXED BROKEN CLOTHES DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

188 N Trade St, Matthews, NC 28105

www.carolinaapplianceservice.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Handyman Services

FAQ

Carolina Appliance Service is currently rated 4.7 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Carolina Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Carolina Appliance Service does not offer free project estimates.
No, Carolina Appliance Service does not offer eco-friendly accreditations.
No, Carolina Appliance Service does not offer a senior discount.
No, Carolina Appliance Service does not offer emergency services.
No, Carolina Appliance Service does not offer warranties.
Carolina Appliance Service offers the following services: Major Appliance Repair

Contact information

188 N Trade St, Matthews, NC 28105

www.carolinaapplianceservice.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM