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Carolina Appliance Service

Appliance Repair, Appliance Repair - Small, Handyman Services

About us

Carolina Appliance Service is a locally owned company. We have been in business since 1993, providing North Carolina with quality services provided by factory trained technicians. We will try to help you fix your problem over the phone before we come out. We are the only company willing to lose money if it means making our customers happy. We have a knowledgeable staff answering the phones that will be more than happy to help you with whatever your problem may be. We offer free advice on which particular brands would suit you better. We will inform you of the ones with the least amount of service calls. We also provide some scratch and dented appliances as well as some used appliances. Additional service area: Fort Mill & Indian Land South Carolina

Services we offer

Major Appliance Repair


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7239 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
2%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 226-239 of 239 reviews

Debbie A.
12/2013
5.0
appliance repair
  + -1 more
It went great -
Description of Work: Replaced the door lock assembly in my Samsung Washer - literally start to finish took about 10 mins max.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Response from Carolina Appliance Service
If you need any help just call us THANKS BOB

Paul F.
04/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our Kenmore front load washer had developed a leak. I took off the front panel and checked the filter by the pump but it was not clogged. After reviewing Angie's List, I called Carolina Appliance Service. They called back in a few minutes and scheduled and appointment for the next day. Bill arrived on time and quickly diagnosed the leak issue - the bib has a small tear/hole and he recommended it be replaced rather than trying to patch it. He did not have the part with him but was able to locate on and returned in a couple hours to complete the repair. Bill was very professional, friendly and efficient. Highly recommend using Carolina Appliance Service!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa M.
02/2013
5.0
appliance repair
  + -1 more
Perfect!
Description of Work: Answered questions about possible problems with washing machine and gave honest opinion. I tend to be a 'DIY' person and this company gave me a list of things to check. Based on my responses it was determined that due to the age of my machine and the costs of repairs, it would be better to replace the machine. I would recommend this company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Appliance Service
THANK YOU FOR YOUR COMMENTS BOB

Valerie .
12/2012
5.0
appliance repair
  + -1 more
terrific!
Description of Work: Tweeked a bad connection on my dial on my washer and reattached a baffle(?) on the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Carolina Appliance Service
THANK YOU FOR YOUR COMMENTS BOB

Melissa F.
11/2012
5.0
appliance repair
  + -1 more
Excellent
Description of Work: A++ I called this morning because my oven quit working and my ice maker broke. Keith was at my house in 15 minutes. 20 minutes later both appliances were repaired. Thank you for the incredibly fast friendly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194.8

Response from Carolina Appliance Service
LOOKING FORWARD IN HELPING YOU AGAIN THANKS BOB

linda W.
09/2012
5.0
appliance repair
  + -1 more
perfect
Description of Work: My fridge stopped freezing and cooling over the weekend. I went out to purchase a new one, but because of the holiday sales, it would be about 7 to 10 days to get a new fridge installed. so, i called Carolina Appliance Service around 11 this morning and they said they could have someone out between 1 and 3 . Doorbell rang at 1:00 PM! Took about an hour to repair and replace a timer part. Got my fridge back and don't need a new one! Very happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Carolina Appliance Service
Thank you for your comments. Hope you do not have a problem again. If you do we are here to help you!!

SHARLENE H.
03/2012
5.0
appliance repair
  + -1 more
Great service.
Description of Work: My washing machine was shaking tremendously during the spin cycle. The man came out and balanced all the footings and now it works fine. Also while he was here, he noticed the dryer vents were not properly connected or laying behind the dryer correctly so he fixed that as well. Will call again for future services and recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Carolina Appliance Service
THANK YOU !!! Looking forward in helping you again. THANK YOU BOB

JERRY D.
12/2011
5.0
appliance repair
  + -1 more
It went very very well.
Description of Work: Refreigeraor was not properly keeping cold. I called them on Thursday, Dec. 22nd. They promptly send out a service tech. and determined that the thermostat was bad. They did not have the proper part and had to order it from a supply house in Fayetteville. They promised to return on Tuesday, Dec. 27th to complete the installation of the part. They were here at 7:15 AM as promised and the job was completed in a few minutes. Appreciate the prompt attention and the fact that they showed up as promised. Would use them again and certainly recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181.2

Shirley S.
07/2011
5.0
appliance repair
  + -1 more
everything went very well
Description of Work: repaired icemaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Carolina Appliance Service
Thank you for calling us.

Samantha D.
03/2011
5.0
appliance repair
  + -1 more
Excellent. Fast.
Description of Work: Came and fixed the refrigerator - an electrical wire had been damaged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ruth H.
07/2010
5.0
appliance repair
  + -1 more
well
Description of Work: repaired ice maker in fridge - we were told by another repair service that there was not enough water pressure .... that wasn't the problem and ordered part for washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JEREMY G.
05/2009
5.0
appliance repair
  + -1 more
Just call them!!!!
Description of Work: Highly recommend!!! My frig went out early on a sat morning. We called them at 7AM and they were at our home by 9AM. The problem was diagonsed and fixed within 45min. They had the replacement part on the truck....no ordering part or part is at the warehouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

MICKEY P.
08/2007
4.0
appliance repair
  + -1 more
unknown
Description of Work: They have repaired a washer, drier and a dish washer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRIS B.
08/2005
5.0
appliance repair
  + -1 more
I WOULD USE THEM AGAIN.
Description of Work: REPLACED HEATING ELEMENT ON GAS WALL OVEN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

188 N Trade St, Matthews, NC 28105

www.carolinaapplianceservice.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Handyman Services

FAQ

Carolina Appliance Service is currently rated 4.7 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Carolina Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Carolina Appliance Service does not offer free project estimates.
No, Carolina Appliance Service does not offer eco-friendly accreditations.
No, Carolina Appliance Service does not offer a senior discount.
No, Carolina Appliance Service does not offer emergency services.
No, Carolina Appliance Service does not offer warranties.
Carolina Appliance Service offers the following services: Major Appliance Repair

Contact information

188 N Trade St, Matthews, NC 28105

www.carolinaapplianceservice.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM