Bulwark Exterminating - Charlotte

They have been very thorough and always come on time. They have been very responsive and professional.

Very satisfied with Bulwark's service. Tim, our technician, is professional, courteous and always asks if there is anything else he can do for us.

We have used Bulwark for several years for a more natural approach to pest control. Tim did a great job. Great tech...very knowledgeable...very through. Explained everything he did. Arrived on time and was very friendly and courteous to my wife and I. Definitely will keep Bulwark for our pest control service.

Satisfied with v the service. Very professional

Bulwark would not honor the discount. Their explanation was that the discount is good only once per year, however this was not mentioned in the details associated with the details or even within the fine print. Therein lies my disappointment...I suggest that Angie's List and Bulwark work together to address this detail so that it is transparent to Angie's List subscribers and to Bulwark customers. I had to get a refund on the $59 deal and will need to pay for the services ($89 per quarter) separately.

I have a yearly contract with them. They come out quarterly. They are very responsive. A's overall. They're good folks to deal with.

They spray for all your typical household/garden pests.

All A's. The pricing is reasonable for quarterly service.

They've always been good. Still use them.

I have an annual contract with them. They come out every 90 days. They came out to retreat for fleas/roaches in a rental. They took care of it. They are very prompt. There wasn't a bad part of the experience. They were very responsive and have a 90 day warranty.

We haven't had any pest problems. So that's good!

Great! Richard was timely and professional.

Had a 9:00 am appointment with Tech on 11/28. Appointment was set on 11/22 via a central call desk. At 9:15 am I called to get an eta for the Tech. After some time and checking around, the central call desk found my appointment and said they appear to be running behind and he will be out. Since I had to get to work I asked if the Tech could call with a simple eta or if the call center could confirm a better eta and call me back. As of 10:55 am no call back. My experience and expectations were not consistent with the great reviews on Angie's List and customer service claims on their website.

They were on time and very polite. Due to the fact that we are on a natural creek, they had to come back a second time. They were not surprised and we're fine with coming back out

Technicians did not listen to or ignored the 2 prior requests I made to not spray outside of the house (didn't want external bugs/insects or my children's play area to be affected by the pesticides).

Mike, the service rep, emailed me before his scheduled visit and provided a time line. He arrived on time and let me know he was beginning his work around the house. He is always, prompt, professional and friendly and this visit was no exception. If you own a business Mike's the kind of employee you want. He always does a great job and goes the extra mile to insure that I'm satisfied.

Our technician Mike is very professional, punctual, and does a meticulous job! Technicians like him are the reason we use Bulwark.

Excellent! Tim Edwards from Bulwark is very diligent and a pleasure to interact with. I would highly recommend him to anyone.

Mark Jarvis was punctual, friendly, and explained everything that he did. He was in and out and on his way. Didn't try to sell me on additional services which I really appreciated. Nice guy:)

It went well! Bulwark is punctual and high-quality.

I needed a full treatment inside and out. I saw a few bugs and panicked so I got the Angie's list package. Marcello was so nice and professional! He thoroughly explained the process and what was going to happen. He calmed my panic and did a fabulous job!

Very well. They treated both the inside and the outside.

I don't remember anything negative. The guy came and did what he said he was going to do. They were reaching out to me for an annual program. When I purchased it, they came by and they did what they said they would do. I was satisfied. They did what they were supposed to. I didn't have any issues over the summer that I could remember. My interaction with them was fine. The work was fine. It was to my satisfaction. I think they were fair. I think they did a good job. I don't recall them being late.

Went very well. Richard Iafrate the gentleman that sprayed my house was very nice, very efficient and polite.

The introductory service was so good, I am continuing to use them. They do a quarterly treatment. They stand so much by their service, if you have a problem, they will come out between the quarterly services. I haven't had to do this because of the quality service they provide.