Bulwark Exterminating - Charlotte

The tech Donny Moss was Very nice and thorough.

service was great. I didn’t think I needed service as often as they recommended and I failed to follow up.

Great. I had a phone call back within a few hours of my initial call. Friendly on the phone and set up service right away. Tim Edwards was my technician and was super friendly and helpful with all my questions. He was on time and called every time before coming. Definitely will continue service with Bulwark.

Technician Buddy Dunn was professional and personable. He was very thorough (cleaned off all spider webs before spraying outside).

Great! We really enjoy our tech, Tim. He is genuine and thorough and we trust he is doing what's best for our family and home. Plus he gives us a report of everything he did and everything he is going to do to handle our specific problems.

My technician, Bob Thomas, did a great job finding the problem areas and taking care of the problem. I have not seen any more mounds pop up.

This company is great! Thanks to Dave K. for providing excellent service!! We will continue to use this company for a long time!

Went better than anticipated. Raymond was very professional, prompt and thorough.

Went very well. Tech was punctual, professional, friendly.

Marcello consistently does an outstanding job. He is friendly and always goes the extra mile with my barking dog Sparkles. They've even developed a friendship over the past year. My husband and I look forward to his visits. You won't be disappointed with Bulwalk's products or services. Best pest service for the money. We also use them for termite control.

Juan was AMAZING! Very knowledgeable about the service he performs and very professional!!

Great! They did a good job and everything was explained to me.

Very well. Educated me while performing the work. Great job!

As always, Tim Edwards at Bulwark is punctual, professional and thorough in his exterior barrier protection. I would highly recommend him to my neighbors. If one already uses Bulwark, ask for Tim.

Great! Removed all webs along house. Danny Moss did a wonderful job

Excellent servie. Ryan Smith is our rep and he notified us upon his arrival, performed all of the requested services in a timely and professional manner. Quality work at an affordable price.

My technician Ryan Smith was great and truly took extra measures in ensuring my bug issue was mitigated. Extra time and attention was spent by windows and in garage area. Great customer service!

Technicians were knowledgeable, professional and answered any question I had.

They are good. No complaints. Just that he was personable. He was on time. He got here when he said he was going to be here. He explained to me what he was going to do before he did it. I knew everything that was going on. I have dogs, and he explained that it wasn't going to be dangerous for the dogs or anything. Price was good. I don't know what they are outside your special, but the package was fine. They had the first available appointment, they got me in.

Have been using them for about a year now. Remaining pest free!

I am not sure where to start with this review because my experience with this company was so horrible. So please forgive the poor grammar and ramble.... I called to ask about the initial treatment after seeing the offer on Angie's List. The CSR told me the initial service would take anywhere from 30-45 min depending on the size of my house etc. and then subsequent visits would be faster. My initial treatment was scheduled for Saturday 6/3/17 afternoon . The gentleman arrived on time but he seemed displeased to be at my home on a Sat. Afternoon. He pulled out a yellow sheet told me my service would be every other month. I asked him a few questions and he told me to call customer service if I had any questions. He had no answers for me. He sprayed a couple corners in my rooms and was literally at my house less than 10 min. It was not thorough and something I could have done myself. I called and asked for another service because clearly that was not what Bulwark advertised. The gentleman who came the following weekend was very pleasant and helpful. I decided I did not want to continue every other month service so when I received the phone call regarding continuation of services I explained the situation and that I DID NOT desire to continue service with Bulwark she said something like " oh that is completely understandable I am sorry to hear about your experience" placed me on a long hold and came back on the line "ok so I am confirming your every other month service". When I asked her if she heard anything I said she told me she would need to place me on another hold and transfer me to the cancellations department by then my lunch hour was over and I had to call back to cancel my service. Long story short if you are looking for a reliable organized company with good customer service Bulwark is not it.

So far all is well. I would hire them again.

Great, as always. We've been using Bulwark's preventive pest control service for over a year and have nothing but positive things to say. The best part about Bulwark is the technicians who service our property. They're friendly, professional and knowledgeable. The same people come to our home each time, which gives us a feeling of comfort that we are now familiar with the people entering our home. Tim Edwards and Buddy Dunn do a great job and represent Bulwark well!

Jason Testa did a great job spraying our house inside and out. He is very professional and polite. We asked him to clean some cobwebs inside our deck and he did. We will continue to use the service.

They were on time and did a good job. The ants were a 1 time thing up to 30 days. The mosquitoes are a 3 month contract. The manager even called me after to see if I was pleased. He told me any time I needed them to come back to just give them call. They were very pleasant and friendly!