Bulwark Exterminating - Charlotte

I purchased an Angie's List Big Deal for this service and it turned out very good. They were on time and did what they said they were going to do. The technician was very nice and courteous; it was great. They are now going to do these service quarterly.

All was as explained and expected. Exterior areas of the house, porch over hangs in particular were treated to prevent spider infestations. We are seeing significantly fewer spiders on the porch as we have in years past.

It wasn't the best service, I have had pest control services before he was in and out of my home in less than 10 minutes, they came back out about a week later to do a more thorough job, however I just wasn't satisfied with the overall experience.

Contacted me very quickly. Arrived when he said he would. Have not seen any ants or roaches since he sprayed.

They were wonderful. I had no dislikes. They were courteous, on time and prompt. They communicated with me.

Showed up on time and was professional. Treated the problem requested, and I have been happy so far. Much better than previous service with another company.

It was okay. I still saw spiders after they came through but they came back again. It was no problem. They showed up when they say they're going to show up. The contact was timely.We didn't have a problem with the timeliness. There were no additional charges. I think for the treatment that they did, they do something a little bit different for spiders but they did that and I told them it was a spider. It's definitely a big difference. They came back again with no charge when I had an issue. I would recommend them. I thought they were good to work with. We have a long-term treatment that they asked me about but I didn't sign up for that. But if I continue to have a big cycle and I have to do it more than once a year, I will probably sign up with them.

I purchased a big deal from Angie's List and their services turned out fine.

This company is BY FAR the most reasonably priced for this service! Even without the coupon it's a deal. Terminex came to my home and gave me a quote for $2,400, then I got a quote from another company (I forget the name) and they came in at about $1,100, then Thomas Pest Control for $800..... and I thought that was fantastic. Bulwark was by far the fairest price out there, and especially with this coupon it was a steal. Thanks Bulwark!

Arrived prior to start time. Explained area to be treated, very professional.

They seemed more knowledgeable about dealing with spiders which I had a problem with. They were very professional over the phone. They're very thorough. I was unhappy with the technician they sent out. I think it was just that particular technician. I think the company as a whole is probably good. I have requested a different technician next time but with the person I dealt over the phone was good.

They came out and sprayed for ants. About 1 month later we had a return of more ants in the house. I call them up and they came out and resprayed at no additional cost..

I haven't decided yet if I am getting my money's worth out of this deal yet. I think I have another quarter of monitoring service on my contract and I haven't decided yet if I am going to renew or shop around for a better deal.

Missed appointments.. appears to be internal communication problems. Tech treated only inside due to weather, said would return in a day or so to treat the outside and the crawlspace. did not. I had to call and found there was no record of the follow up appointment. I was told was some sort of computer issue..... A diff tech showed up after I called. He was courteous and professional. Reapplied inside treatment as an accommodation for all the scheduling problems. I am going to use these guys for bimonthly service. Hoping scheduling problems are behind us.

I called and inquired about the products they used- the gentleman was very patient with me and explained that it was non-toxic to children and pets. Setting an appointment was very easy. They arrived early for the appointmen. And the technician explained everything he was doing- very patient. I have not seen one thing since they left. After all this rain, Iwas getting all the critters trying to find some dryness in my house- I signed up for the quarterly maintenance- they are just that good. And very nice too.

Difficult setting it up, then servicer not aware of full exterminating agreement only of bees.

They did a good job; I'm very satisfied.

The technician came out and i shared with him the issue that I had previous stated to the contact person I had spoken to on the phone.I thought he was going to go to the truck to get a hose to spray inside the house but instead took a little can out of his back pocket and sprayed inside my windows and a few corners. I felt that I could have gone to a local retailer like Lowe's, Home Depot, or even Walmart and bought a better product than the one that was used, as previously stated in another review, what was used by the technician was apparently a watered down version, of only God knows what, because when a fly or bug was present it was not affected by the spray that the technician used. The outside was sprayed with solution from the truck but ran out before going all around the perimeter of the house, afterwards some type of granules were used. I feel that the whole process was a waste of my money and I should've gone to Lowe's and saved money and been happier!!!

The guy was showed up 30 min early and was professional and friendly.

You know, I would give them probably a 'B', because, they did half of the work and then I had to contact them again to do the rest of the work. So, I don't think that is acceptable. Basically, when they were exterminating it was raining outside, so they said they would come some other day. But that some other day never came, so then I had to call them.

It went very well. They came out 2 weeks ago. It was all good.

Very professional and personable individuals. Always feel safe and like they are telling the truth. Started an on-going contract with them.

Evan was extremely courteous & professional, explaining everything he was doing.

Company arrived when they said they would and treated. They seemed efficient.

No problems. very efficient. lots of dead bugs (outside) after treatment. any that make their way inside are dead/dying in morning. (most get in through chimney) Only issue is confusion with big deal (prepaid) and accounting. received bill for service even though exterminator wrote info down. waiting on return call. Don't see this as big issue