Bulwark Exterminating - Charlotte

They put on their little slippers when they come in. I have dogs so they always let me know when they are in the outside. They do the inside first and we let the dogs out and then we bring the dogs back in and they do the outside. They come every quarter and anytime in between, if I see anything, they come out for it. They sent me a picture of the person who’s going to come.

We purchased an Angie's Deal from Bulwark for a one time pest treatment. The employee who performed the service was knowledgeable and gave us tips for future service. We are having the crawl space sealed and he suggested having that area treated after that with a powder formula. We will use Bulwark in the future for pest control and plan to use them for Termite coverage as well.

Professional service, excellent communication, effective treatment of insects

Garret called me back quickly and answered my questions clearly. He was congenial, courteous, and professional. He set up an appointment day and time for the very near future at my convenience.There was a snag in that the man was late to my appointment and I had to talk to two or three office people to find out if he was still coming. It took a few calls to get an office person who knew who was scheduled to come to me. The exterminator did come late ( more than an hour late) but on e he came he did a thorough job and was a courteous professional. Because the office staff and the exterminator were genuinely apologetic and did get the man out to my home the same day, I have continued to do business with them and feel they do a very good job. I recommend them.

They were friendly although they tried to upsell for other extermination services. Called ahead and showed up during window of appointment time. I didn't totally understand or know what the bait stations looked like. They are somewhat unsightly and ruin the oval look of the landscape. Not sure I would have gone ahead with service had I known in advance what they looked like. I'm debating the renewal since the big deal was a year of service and that is coming to an end.

Technician was prompt and professional. He explained everything to me. I had to contact Garret with Bulwark again (today) due to the return of some spiders around my house and he promptly responded and is having someone contact me to come out again (at no extra cost).

Just started a quarterly service with Bulwark after reading positive reviews. So far so good. Good communication, arrived on time, professional, and haven't had pest issues since. I plan on maintaining service with them.

During this summer, pests, especially ants, have been a problem. Bulwark has been very prompt when we have asked for a treatment between regular treatments ( which are every other month). It is working.

Treatment went fine. Technician was very friendly and professional. Completed the job in less than an hour. I didn't end up continuing service with them just due to cost. This initial treatment was part of a Big Deal and the ongoing treatments I felt were too expensive. Having been in the house for 7 years, I've always handled pest control myself, so to be fair, their prices could be in line with other pest control companies in town - I just felt that the cost of managing it myself versus the cost of them handling it wasn't worth it to me.

Seems to be effective in bug control

very professional, contacted me to set up appt. Showed up on time. Gave courtesy call. Work done as described.

Was here for quite a while...more than 1 hour. Very personable exterminator. Only thing is, I still have spiders and ants in my home....saw on several occasions, and took care of them myself. He told me to call if I had any problem and that he would come out again, but I did not call yet.

Positive experience. They were on time and did what was asked.

It went great. The technician was a real nice and friendly fellow and I am very pleased with what he did. No additional charges. This is the first time I am using them. I would use them again in the future.

A Big Deal for pest control services was purchased to deal with spiders seen in my home. Making the appointment was easy and pleasant. The technician was prompt and professional. He explained everything he was going to do and then did it. A few weeks after the first treatment, we asked them to return due to a few more bugs seen in the house (it was during a raining spell we were having). It was no problem getting them to come out and spray again at no cost to me. I'm pleased with the service and would recommend this company to others.

This service went very smoothly. Very thorough, service person was personable, helpful, and explained what he was going to do, and then he did it. I would recommend this company to my friends.

I purchased an Angies List deal for pest control services. I immediately called Bulwark Exterminating to set up an appointment. The exterminator came on time, described exactly what he will be doing and proceeded to complete the work. Very professional. Would use again.

It was good! They returned calls quickly and showed up when they were supposed to. Scheduling the Big Deal was easy. They offer a every 2 month process and I think we’re going to do that.

The service guy followed up to make sure I was happy. It turned out pretty good so I decided to start regular service with them. So far, so good. I like that they knock on the door to tell you they are here and they go about their business. I work from home and it’s not a big distraction which is good. I haven’t had any problems.

It was great! They were very friendly. They arrived right on time. They explained everything they were going to do. I didn’t have trouble getting the Big Deal scheduled.

When they would come, it was brief. They would always call before coming out which I appreciated even though they were on the exterior of the house. They were very professional. It is turning out very well! I would consider hiring them again.

Work was done as expected. Provider responded quickly. Very professional and courteous technician.

It went very well and it was easy to work with them. They guy who came out was very nice and they fixed everything, so I can't complain. They came out once just to take a look at it and tell me what to get. I got it and called them back so it was all within a week.

i scheduled the appointment and the gentleman came out and placed bait stations around the house perimeter. he was prompt, friendly, and did the job. my main concern/complaint with this company is the follow-up. it has been just over three months now and i never received so much as a phone call to schedule for a checkup. so, i contacted the company and requested i be placed on the next scheduled route for my area. i was told i would have been called, and it's not exact with dates, but i am not so sure. i don't like that i feel as if i have to keep on top of companies to schedule maintenance calls that i've already paid for and are part of the contract. after all, what good are the bait canisters if they aren't regularly checked for activity?? after placing the call yesterday, i was contacted by the company today to be placed on a schedule for next week. so, overall, they came out initially and placed the stations without any issues and were friendly. i just am disappointed that no phone calls were made to schedule a followup and i fear if i hadn't called, i may have simply slipped through the cracks. i obviously can't comment on the followup visit, as it hasn't taken place yet.

Specifically asked for a thorough spraying for spiders on the outside of house esp. windows, downspouts and front door area, and certain pests inside. The outside was sporadic with the gazebo and screened in porch not touched. The front door area seemed barely/spottily done and the windows the same. We did appreciate the removal of spiderwebs around the outside although they are right back in many areas. The inside seems ok so far. The tech was nice.