Bulwark Exterminating - Charlotte

Great customer service, prompt, and polite. I would definitely use this company again.

We were disappointed with the service. The first gentleman only opened one electrical faceplate in the entire house. He didn't look in the attic at all. He did not put the granules down outside. He was late arriving and was here for a total of 28 minutes. We called and explained our disappointment. The second gentleman did a more thorough job. Unfortunately, we are not sure how well the product worked. We still have issues with stink bugs (I think) and spiders.

It turned out just fine. Their service technician was very nice and knowledgeable. The price was reasonable.

We had purchased a big deal for the service, and so far it has been good. I don't know what to expect, and as long as I don't see bugs, it is good. The guy was very polite, he explained everything to us, and did it. I just thought that he was genuinely professional, and I appreciated that. We did have them come out again, and they were very good about that. Not being from here, I didn't know what to expect, and I saw cobwebs. I didn't know if they were there before or not, but they came back out and sprayed. He was great, he showed up right when I expected him. We have a contract with him now, so we would use them again. I really like the guy that they sent out.

It worked out so-so. My bigger issue was with roaches and in spite of their treatment I continue to have roaches. I should have heard from them about a follow-up service which I have not. Quite honestly, I'm not that interested in it any more because I would be paying again and I don't think I want to do that. There were no additional charges beyond the big deal amount.

It turned out good. They came about as soon as I bought it. It was the first time that I had used them. My husband was the one that was home and he said it went fine. We were having an issue and we notice a bit of a difference. We did have a mix up on time.

I used Bulwark Exterminating-Charlotte

Their service was fine, I just don't like their general program of exterminating every 2 months instead of 3, like most companies.

So far they have been very good and been Johnny-on-the-spot.The mosquitoes were just $25 a month. It has all been good. I just started with them this summer and I haven't had any problems. I'm okay with their price.

Great Communication. Thanks!

Technician arrived on time and performed service in a timely manner.

Everything is fine. Service is scheduled in January per my request. Please STOP calling me for a review!

They've been great. Punctual every visit. They communicate really well as far as scheduling and arrival. Used an Angie's List deal for the initial visits, but their ongoing visits are in line with other companies. Would definitely recommend.

It was great. The exterminator had a clean, non-threatening appearance and was very polite. The exterminator worked quietly and quickly going through the interior/exterior of the house. There was no pressure for any commitments, although I was determined to continue to use them on regular 2 month basis as recommended after my wife discovered a spider the size of her hand inside our home in addition to cockroaches, millipedes, centipedes...yeah we have it all in this abandoned short sale we bought in the woods.

They sprayed according to the deal, We had to set this up several times and they were to call before they showed up as we have dog, but did not call. They were to show us prices for an ongoing exterminating contract but failed to do this when they came. Seemed quite unprofessional.

Very prompt very courteous did a great job at communication on what he was doing

It's fine. They came in and performed the service. They were on time with their appointment. They did a really good job with communicating. There were no additional costs. It was an "A" for the big deal price but their overall pricing is high. They were very responsive. I would use them again in the future.

They showed up two hours early and didn't call; they just showed up. They wanted me to sign a contract right away.

They did fine. Their communication was good. They got the job done in less than 15 minutes. They technician was very nice.

They arrived promptly. I was surprised at how simple it was to perform. But I have not seen a live bug on the floor since the treatment.

Everything seemed to go very well. The man performing the work was very nice and appeared to do a thorough job. He took off socket covers and sprayed inside the walls. We definitely will use Bulwark in the future.

I purchased an Angie's List Big Deal for this service and they had to come back three times to alleviate any kind of ant problem we had. We did not have a great experience with them. I signed a contract to have them come out on a monthly basis, but I canceled the contract because they were not even cleaning up all the old cobwebs that were around the exterior of the house. I had to ask them each time they came out to do it. I do not think the chemicals they used were potent enough, because they had to keep coming out. I had to be here every time they did an inside treatment so that was kind of frustrating. I did not have to pay any more when they came back out. Every time they came back out they were polite and apologetic so they were great to deal with, but we did not feel they got rid of the problem quick enough. Their price was not bad and they were on time. We had three different people come out to treat our house so their was no continuity of service.

He was punctual and advised me he was here and then got to work. We have had them for a number of years. If you see anything in the house just call and they come right away. We have been very satisfied with their performance.

Technician spent about an hour to complete the job and did everything promised, and answered questions I had, the whole thing went well, no compliant at all.

We purchased a Big Deal from this company. They were very responsive, but I feel like they used the deal to give me a hard sell for monthly service. They were pleasant and prompt. However, we did not find their pest control to be effective.