Bulwark Exterminating - Charlotte

Communication about the chemicals was just fine.We had no problems at all. The price was a good value.

That was good. He came out, explained what he was going to do and it was really nice. He was quick and got everything done and it was very helpful. I haven't seen a bug since he left. He was just very efficient and did his work and got out of the way, which was good.

This service provider promised to call before coming. Though they arrived at the appointed window of time, they did not call ahead. The technician worked efficiently, spraying in corners. I was told they would remove an electrical outlet plate or two in order to spray behind the interior walls. I don't think this was done. The technician handed me a blank service contract to sign. ("blank" meaning no prices were filled in). He did hand me a business card for a side business he was running (not extermination or pest control) I believe the pest prevention itself is adequate, though I have seen a spider or two. This was an Angie's list Big Deal promotion.

It worked out great! They offered a 60 day guarantee which is why I went with them. The guys who I spoke to were fantastic. The price was going to be $180 but then they let me know they had an Angie’s List deal so I could save more money. They were also able to schedule within 3-4 business day of my phone call to come out to do the work. I would definitely use them again in the future.

I used these guys ONCE and they keep coming out without permission and leaving a receipt on my door! Here's an excerpt of the email I sent to them. "I came home Saturday evening and found your tech had been out and treated my home without permission! Please stop! I never set up this appointment and I didn't agree to any service agreement. Cancel any future service and stay away from our home!"

They had to come out again because the wasps were still flying around the swing set. They actually came out yesterday but it rained and they couldn't do any spraying. They're calling me back to reschedule.

It was fine. I use them on a monthly basis now. We haven't had any pests since they started.

Good. Thorough, fast, friendly.

They did a good job with respect to the services mentioned in the deal, but we had some billing issues with some additional work later on. Specifically, they applied two treatments after we had canceled our service, and they attempted to bill us for these applications. The manager did void both of these charges, however, after we brought them to his attention.

He went to the house and waited for the tenant. It was about 20 minutes before she let him in. He treated the inside and outside. He was polite and professional.

The company contacted me via phone and e-mail. Scheduled a convenient time. Arrived on-time. Technician Talked with my spouse and about service and let him know what all he would be doing and let him know about any safety concerns about time after the service. Great experience. Definitely worth the price and the ongoing services they are offering.

And would recommend to others.

The company was very responsive and professional. I had to cancel the first appointment due to necessity. They were accomadating and came out the next week The man was on time(which I value). He was nice and explained what and why he was spraying and against what pests. I do ask questions and expect answers as I have 2 small dogs to look after. I have waited 3 weeks to review because I wanted to have a chance to judge effectiveness. The first week the number of roly polys and earwigs I had been fighting against started to dwindle. By week 2 there was only an occasiona; sighting. This last week there have been virtually none. The number of spiders have greatly decreased as well. So, I deem the treatment a success and will call on Bulwark going forward. Good job Bulwark! My thanks.

The Bulwark tech Jose Rojas was timely. I had breathing problems from a cold, so he explained that the process of shooting the powder through the outlets would not be in my best interest as it would get very dusty and make my breathing worst, which I appreciated very much. Mr. Rojas then explained what he was going to do on the outside . I have been very satisfied with the service as of date.

We were experiencing an ant issue on the exterior of our house. We were able to get someone out quickly. They were professional and knowledgeable. We were able to get the problem under control and have not had an outbreak since.

Well. Bob was very courteous and professional.

I have been using Bulwark for over a year now, and I very rarely see any bugs. The few times I have seen bugs inside, Bulwark has called to schedule my next service before I got a chance to call them. All of the technicians I have met are very professional and very nice to my kids and animals. I would definitely recommend this company.

We purchased a big deal and had a very difficult time scheduling, as I work night shifts and this provider will not schedule appointments using email. Hence, we ended up not using our big deal until 6 months later. Once we finally got it scheduled, they were prompt, courteous, and efficient on the date of our appointment. We've had no pest problems except still some ants around the floor of the bay window in our kitchen and the patio door to the kitchen.

There was an additional $20 to treat inside, which they let my husband know about. The work turned out fine. They communicated the chemicals were safe for pets. The technicians were on-time and very professional. We were very pleased overall. We haven’t seen but maybe a couple ants since.

Everything turned out well. Scheduling was easy, they showed on time, and they did the work as promised. The treatment has been effective, too.

They've always done great and been very responsive for us. As part of our contract with them coming every 2mo, they also will come back for free re-treatments inbetween the scheduled ones, just in case we see a bug of any type coming inside. We did have to have a re-treat or two inside when in the first few months, as this home was new to us and previous owners hadn't been doing any pest treatments for who knows how long... Had a few cockroaches that were extra persistent apparently. But now we hardly ever see one and if we do its teeny tiny and usually close to when we have our next scheduled treatment. Also, we had ants coming in the kitchen when the spring thaw came -- They came right out within a day or two and treated the whole kitchen -- never have had ant problems there since!

Bulwark Exterminating was very prompt and professional. They were knowledgeable and friendly and thoroughly explained the service I was receiving. They answered all questions I had even when they were working after hours to get my work completed that day. I would most definitely use their services again.

Treated indoors and outside for pests.

Purchased and Angie's List Deal, and received a call the next morning to setup an appointment. I had to reschedule once due to a conflict, but they took it in stride. The service tech was friendly and moved throughout the home and yard at a good pace. He listened intently as to what my main concerns were, and did what he could to address. For some reason I ended up getting an invoice from Bulwark after the service even though I paid through Angie's List, but when I called the office to inquire they said that I was showing a zero balance and to ignore the invoice.

Very thorough in coverage. decided to go with the every other month exterior treatment. 1st month of treatment, provider serviced incorrect address (have parallel streets east/west with identical addresses). Contacted company and they sendt another service immediately. Was not an issue at all. Very pleased with the confirmation calls ahead of time to make sure a particular day works for me and the service tech always knocks on my door to let me know they are there and if I have any issues they need to look into. have had nothing but professsional attitudes and pleasantries with this company.