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Best Tek Support

Computer Repair, Computer Sales

About us

Tek Support is a company that has been built upon passion. Passion to help in a way that does not hinder the user's ability to use the technology that is available to them. We currently have less than 5 employees spread across the east coast. We offer free assessments to any client that needs our help. Our motto is "Endless Possibilities, Endless Solutions". We believe in doing right by our clients every single time. Additional email matthewgalimi@yahoo.com Additional email: Supprort@Bestteksupport.com.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Computer Sales & Service, Network Analysis, Network Repair & Upgrades, Wireless Networking, Installation, Firewall Installation, Hosting Services, Server Administration, Office Relocations, Network Closet Organizations & New Office Set-Up. Apple Sales & Service.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Ann W.
04/2015
5.0
computer repair
  + -1 more
I have used Best Tek several times as I have 3 computers. They have run diagnostics and fixed minor problems with no charge. They have always been extremely helpful and given me advise w/o any charge. These guys are so smart but they do not talk as the proverbial "geeks" and I feel so comfortable in talking with them. They run diagnostics with no charge. They tell you what to do. One time I took a laptop in and while I was there , Mitchell looked and found what the problem was and told me he had set the unit to run and correct itself next time it was turned on. I would not hesitate to recommend this company at all.
Description of Work: Hard drive died. They tried to retrieve anything but were unable to do so. Offered a refurbished Windows 7 w/ Microsoft Office. Price $199.00. with 60 day warranty. This was April 2014 and I have had no problem since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

David S.
08/2014
5.0
computer repair
  + -1 more
I worked with Mitchell Philbrick. The guy is wizard when it comes to MAC O/S.. Extremely capable and professional, he got the work done faster than I anticipated and when I needed some additional help after he completed his work, he was there for me. In today's world incompetence is rampant and a quality customer experience is scarce. These guys know how to run a business and exceed expectations so that's what I have taken the time to write this review.
Description of Work: installed a new hard drive for my IMAC, installed related software, printer drivers and Parallels Desk Top 9 software. Assisted in recovering e-mail data

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Jennifer S.
07/2009
5.0
computer repair
  + -1 more
I have been using Tek Support for about a year. They have not only provided the computers we use to run our business but they also networked all of them together, worked with us to come up with solutions to create scheduling and email efficiencies and they handle ALL of our on going maintenance including virus protection. We have an exceptional service with Tek Support and Matthew the owner. They are honest and unlike other computer service providers we have worked with they really do handle all of our needs. Great company!
Description of Work: Networking, Hardware sales, (new and used) , virus protection, servicing and troubleshooting of system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    167 J S Trade St, Matthews, NC 28105

    bestteksupport.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Best Tek Support is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 9:00 AM - 7:00 PM

    No, Best Tek Support does not offer free project estimates.
    No, Best Tek Support does not offer eco-friendly accreditations.
    No, Best Tek Support does not offer a senior discount.
    Yes, Best Tek Support offers emergency services.
    Yes, Best Tek Support offers warranties.
    Best Tek Support offers the following services: Computer Sales & Service, Network Analysis, Network Repair & Upgrades, Wireless Networking, Installation, Firewall Installation, Hosting Services, Server Administration, Office Relocations, Network Closet Organizations & New Office Set-Up. Apple Sales & Service.

    Contact information

    167 J S Trade St, Matthews, NC 28105

    bestteksupport.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 7:00 PM