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Albert & Son Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Owner-operated. No subs. Cost is determined by the job. No travel charges. License #24388.

Business highlights

24 years of trusted experience

Services we offer

Plumbing repair & replacement, drain cleaning, sewer repair. Gas pipe installation

Services we don't offer

NEW CONSTRUCTION.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 90 reviews

Jim D.
12/2020
5.0
ceramic tile, plumbing
  + 0 more
I can totally recommend Albert. Unlike the first plumber, Southend, who came in at double the price with their free estimate, I called Albert and found him to be honest, up front, and on time. Hes earned my business for good!
Description of Work: Garbage disposal replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Eric H.
05/2018
2.0
ceramic tile, plumbing, drain cleaning
  + 1 more
Not well. Evidently, Albert & Son had a quid pro quo relationship with Rumsey Construction & Restoration, 920 Hemlock Drive, SC 29201 US. They responded immediately to a call from Albert and Son. I accepted their service only because they were recommended by Albert & Son who are on Angie's List. Rumsey had no references or recommendations. Rumsey estimated that the time the job would take would be five (5) weeks. The work was started in July 2017 and was not completed until December 2017 - five (5) months, four times (4x) the original time estimate. Our cost was much greater than the insurance reimbursement. I will never recommend either company again. I might add that my wife is on oxygen 24/7 and both of us have had heart surgery. This was very inconvenient for us. This company (Rumsey) used our cash flow to finance this operation.
Description of Work: Plumbing, kitchen repair, leaky pipes, asbestos repair, new flooring

Rating CategoryRating out of 5
professionalism
1.0


Response from Albert & Son Plumbing
Mr [Member Name Removed] Im sorry that you were not happy with Rumsey construction and restoration. But at the same time that shouldn't reflect on our company and our reviews. We came out to you house on several different issues and you were satisfied with our service. We take pride in our work and reasonably priced. Wish you the best.

stephen S.
03/2018
1.0
plumbing
  + -1 more
Grossly overcharged $150 hour on this install and then outright lied in response to my initial review. I purchased the faucets and have the receipt from Home Depot, as they were not supplied by the plumber as falsely stated.
Description of Work: Followup review. Installed two faucets and caulked bath spout.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$320

Amy M.
01/2017
5.0
plumbing
  + -1 more
He came right out and replaced it the same day. I will definitely be using him again for a few of my projects in the future.
Description of Work: New hot water heater needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James F.
01/2017
5.0
plumbing
  + -1 more
They are very punctual and they do good work.
Description of Work: I had problems with molding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy O.
11/2016
5.0
plumbing
  + -1 more
Went really well. A bit late arriving but did a great job troubleshooting. Let me know what was wrong every step of the way.
Description of Work: Fixed water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Richard Z.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
Albert & Son arrived promptly when promised. Covered their shoes when entering the house. Explained what may need to be done. Performed work. Explained what was done. Clean up and complete in an hour. Very nice people to work with. Very knowledgeable. Very professional. I would use them again for future plumbing work.
Description of Work: Fix clogged bathroom sinks - Plumbing vent was the source of the issue for the upstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Steven S.
07/2016
5.0
plumbing, drain cleaning
  + 0 more
Prompt service explained all issues excellent contractor
Description of Work: Clean Drain for Laundry Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Laura H.
07/2016
5.0
plumbing
  + -1 more
Prompt, called before arriving, and arrived in scheduled window. Courteous and professional. Efficient and left work area clean.
Description of Work: Install garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Renee H.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
Had a plumbing issue called received same day service fitting to my schedule. The service men were very professional and within an hour or so they resolved the issue. He also made some recommendations to prevent future issues and alerted me to a problem he observed on the roof in need of repair. Pricing was fair will certainly use and recommend.
Description of Work: Snaked through air vent to clear blockage in line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$285

KATHRYN W.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
Albert & Son responded very quickly and professionally. They arrived promptly and called on their way. With their experience and asking for my description of the problem, they were able to quickly climb up on the roof to clear the drain pipe blockage that was further down the line than in the kitchen sink trap. They double-checked their work and took the time to show me what they did. In addition, Slavo took a photo of the roof vent 'boot' that is cracked with age and could potentially cause issues in the future with rain leakage. They did not try to up-sell and were very thorough and professional. I will most definitely call them again as I might need for my old house, as well as recommend to all of my friends and Angie's List Neighbors. Thank you!!! Kate
Description of Work: Unclogged a blockage further down in the kitchen sink line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Cris S.
09/2015
5.0
plumbing, water heater repair
  + 0 more
This is the first time I have used Albert & Son Plumbing and I was so pleased with EVERYTHING! I called them because I wanted a new hose bibb mounted in the backyard for easier access. Ours are currently mounted on the sides of our house and that means going outside the gate each time I want to turn on/off the water. Albert's son used the water pipe connected with our kitchen sink to run the extension pipe out into the backyard. He did everything to code and I now have a hose bibb conveniently located in my backyard with a switch under the sink to turn the water off during cold weather in order to protect the pipe from freezing. He found that our water pressure wasn't up to par and recommended replacing the Pressure Regulating device located in the garage next to our hot water heater. He told us that generally the life of this device is 10-15 yrs and our home is now 16 yrs old, so it was time to replace. Our pressure all through the house is SO much better now. I guess this device had been going bad for some time now. So glad we got it replaced. Water pressure is so much better. Then he went around to the side of our house and secured the hose bibb that the builder had never secured with screws. It just kind of wiggled all around when we would turn it on or off and my husband wanted it secured better. I can't tell you how pleased I was with their work and their professionalism.
Description of Work: Installed a new hose bib in the backyard. Secured hose bib on side of house. Installed new pressure regulator device in garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

LYNN W.
06/2015
5.0
plumbing
  + -1 more
Slovic and helper Ryan showed up on time and ready to work. Slovic is professional well spoken with a sense of humor that makes him unique in my experience. He knew exactly what to do and kept the work area clean during and after the job. When reinstalling the plumbing he made several improvements from the original installation demonstrating his professionalism and desire to "do it right." As to Albert & Sons Plumbing..."these guys are good!"
Description of Work: Disconnect and Reconnect Kitchen Sink plumbing fixtures and disposal for resetting the sink to granite. Also replaced outside front faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Christine D.
04/2015
5.0
plumbing, water heater repair
  + 0 more
My experience with Albert and Son Plumbing, LLC was great and I would highly recommend them to family, friends and other Angie's list members. Albert, his son Slava (spelling?), and another very nice and polite young man - I'm sorry I forgot his name. On Monday morning, I noticed my hot water wasn't working, so I went up into the attic to see if the pilot light was out and discovered the tray under the water heater was full of water and the unit was still making a leaking/hissing sound. I wasn't expecting that since a different plumbing company installed that water heater less than 8 yrs ago. I called Albert and Son Plumbing at 7:30 Monday morning and Albert was able to swing by between jobs at around 9 a.m. My water heater is, unfortunately, in the attic and the pull down staircase is not wide enough to get the old one out and new one installed without removing parts of the staircase frame. Albert inspected the water heater and as I figured it needed to be replaced.. He immediately ordered the new water heater and came back with it in less than an hour and his son and another polite young man to help him get the old water heater out and the new water heater up into our very tight attic opening. I'm grateful that they were able to rearrange their schedule to squeeze so quickly, and I am impressed with the high level of customer service provided. I will definitely use them again in the future.
Description of Work: Removed water heater and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Patricia G.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
The service went very well. The company was punctual and professional. They explained the service in detail and followed through. They were fairly priced.
Description of Work: The company replaced a drainpipe under the home that ran the length of the home, they also repaired a faucet control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jolene C.
03/2015
5.0
plumbing, water heater repair
  + 0 more
I called Albert & Sons after the expansion tank blew off my hot water heater and caused thousands of dollars in damage. They arrived the day they were contacted, despite their busy schedule. The service was prompt and solved the problem. Albert could have simply told me I needed to replace the hot water heater and I would have been none the wiser. Instead, he replaced what needed to be replaced (the tank, straps, etc). I am grateful for their service and honesty. I would absolutely use them again.
Description of Work: Replaced the expansion tank in my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

charles G.
02/2015
5.0
plumbing
  + -1 more
Originally, another A+ Angie list plumber came out to diagnose leaking hot water control. He advised me that parts for the Jacuzzie tub were hard to find and reccommended to replace the bath tube just to replace the water controls. Since there is nothing wrong with the tub, it was a hard pill to swallow.... Called Albert for a 2nd opinion. Within minutes he had the water controls apart. He quickely identified the control as the Delta brand. Went to his truck and replaced a washer and spring. Problem fixed in 15 minutes. Albert and Son are skilled craftsmen. They know what they are doing. They make repairs without the common practice of up-selling or make replacements to make thier job easier while adding cost to the customer. These guys saved me a major installation by making a simple repair. Good job.
Description of Work: repaired leaking hot water line in bath tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Walter S.
02/2015
5.0
plumbing
  + -1 more
It was good. They did a good job. It was quick and it was cheap.
Description of Work: I used Albert & Son Plumbing. I got a whole new plumbing system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Joe C.
12/2014
5.0
plumbing, water heater repair
  + 0 more
We have called upon Albert & Son Plumbing for approx. 10 yrs.....from installing new hot water heater, to running toilet, to checking installation of gas grill, etc....Albert treats every job with prompt efficiency!! The BEST Plumber EVER!!
Description of Work: Repaired running toilet tank....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeannine D.
10/2014
5.0
plumbing
  + -1 more
Worked out great. No issues with faucet.
Description of Work: Checked on leak and installed faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Naomi A.
05/2014
5.0
plumbing
  + -1 more
Everything went well. Did a very complete check to see if there was a backup. Stayed and tested our system for almost 20 minutes nonstop.
Description of Work: Tested sewer system on the house. Checked for backups

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Steven P H.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
Punctual, addressed the problems professionally. Very satisfied with the work accomplished and end result. Owner and Son have been here on seperate assignments. They are highly proficient, the work areas are always left clean (not always an attribute from past plumbers) and very reasonable. Highly recommended.
Description of Work: Kitchen sink was backing up/not drainng properly. Used a line 50 feet to clear drain. Also had issues with leaking aroung the garbage disposal. He removed and reistalled as it was not properly installed by previous plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DEBORAH W.
03/2014
5.0
plumbing
  + -1 more
He was prompt and replaced the part
Description of Work: Replaced broken part in kitchen faucet handle; would not turn off water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jeremy N.
02/2014
5.0
plumbing
  + -1 more
They were quick, efficient, and reasonably priced.
Description of Work: Replaced a shower faucet stem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jana G.
01/2014
5.0
water heater repair
  + -1 more
After calling couple of companies, they agreed where the only onces who came asap!! They checked the damaged and got me a new heater in an hour for the same price as if I would have bought it at Home Depot or Lowes. I only paid additional the service to install it. I have to say, perfect service since they removed all the plastic pipes and put in copper like in the old days and how it suppose to be. Very friedly and absolute reliable service! I stick with them, since they know exactley what they are doing and they are very very honest!!! This company is a family company and they take care of you like you are a family member. So happy I found them!!!
Description of Work: I used Albert & Son because my water heater broke and it flooded my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Contact information

2714 CAMERON COMMONS WY, Matthews, NC 28104

www.albertandsonplumbing.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Ceramic Tile,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Septic Systems

FAQ

Albert & Son Plumbing is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Albert & Son Plumbing accepts the following forms of payment: Check
Yes, Albert & Son Plumbing offers free project estimates.
No, Albert & Son Plumbing does not offer eco-friendly accreditations.
No, Albert & Son Plumbing does not offer a senior discount.
No, Albert & Son Plumbing does not offer emergency services.
No, Albert & Son Plumbing does not offer warranties.
Albert & Son Plumbing offers the following services: Plumbing repair & replacement, drain cleaning, sewer repair. Gas pipe installation
NEW CONSTRUCTION.

Contact information

2714 CAMERON COMMONS WY, Matthews, NC 28104

www.albertandsonplumbing.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM