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ACE TILE & FLOOR DESIGN

Flooring Sales and Installation, Carpet Sales and Installation

About us

FLOOR COVERINGS

Reviews

2.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
20%
3
0%
2
0%
1
60%


Rating CategoryRating out of 5
quality
2.6
value
3.0
professionalism
2.6
responsiveness
2.4
punctuality
2.8
Showing 1-5 of 5 reviews

Dawn C.
06/2017
1.0
flooring contractor
  + -1 more
NOT WELL! I even contacted a lawyer and was advised to not waste my time or money. He has yet to pay the 15,000.00 for a job that he did in 2016.
Description of Work: I would have NEVER hired this company knowing that 6 judgments have been filed against them. Three are work related and the other three are tax evasions. I also have come in contact with two trades who have worked for him and have expressed that they no longer work for him because of his unethical business practices. I was informed that he would pawn off the problems to other employees and tradesmen. The judgments are public knowledge which can be accessible through the Union County courthouse in Monroe. I STRONGLY encourage those interested in his service to think twice before doing so! I obtained 5 written statements from professional installers who ALL agree that the work did NOT meet the tile industry standards. The work was sloppy and the installer soiled my 90 yr. old barn wood ceiling. Grout lines are too large and sloppy with excessive lippage. For those who have used ACE TILE, have issues, and not pleased with the outcome- PLEASE, file a complaint the NC Attorney General. Th

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$3,200

Buck R.
06/2017
4.0
flooring contractor
  + -1 more
Overall job went very well. Quality of work was excellent. Installers were very helpful and did a very professional job.
Description of Work: Replaced counter tops in kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Dawn C.
05/2017
1.0
flooring contractor
  + -1 more
May 08, 2017 -Poor workmanship- below tile industry standards. The tile installer soiled my 90 yr old barn wood ceiling with grout in several spots, uneven and sloppy grout lines, lipage- high and low spots throughout shower walls and floor, shower mud bed and pebble tiles improperly installed, and grout residue on bathroom tile floor. I asked owner to come and inspect the job and to this day he has NOT done so. My shower is non functioning, and incomplete. I would NEVER recommend ACE Tile to anyone.
Description of Work: Install a small 3' x 4' tile shower and bathroom tile floor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,182.82

TODD K.
06/2014
5.0
carpet installation
  + -1 more
I liked their pricing, selection and the quality of work.
Description of Work: I used Ace Tile & Flooring for carpet sale services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,500

12/2000
1.0
flooring contractor
  + -1 more
HIRED THEM TO DO TILE WORK IN MY OFFICES. GAVE THEM HALF DOWN FOR INSTALLMENT WITH BALANCED OWED UPON COMPLETION OF WORK.NEEDED THE WORK DONE ON A SATURDAY BECAUSE THIS IS A BUSINESS, THEY WERE A NO CALL NO SHOW. RESCHEDULED BECAUSE THEY REFUSED TO GIVE ME BACK MY 50% DOWN. THEY WERE TO BE THERE FRIDAY AT 5PM THEY ARRIVED AT 6PM. STAYED UNTIL 11PM NEEDING THEM TO REURN THE FOLLOWING DAY AT 9AM..THEY MADE IT AT 11AM. MOLDING WAS NOT COMPLETED.
Description of Work: INSTALLED FLOORING IN TWO OFFICES

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

    Contact information

    13005 E INDEPENDENCE BLVD, Matthews, NC 28105


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    ACE TILE & FLOOR DESIGN is currently rated 2.4 overall out of 5.
    No, ACE TILE & FLOOR DESIGN does not offer free project estimates.
    No, ACE TILE & FLOOR DESIGN does not offer eco-friendly accreditations.
    No, ACE TILE & FLOOR DESIGN does not offer a senior discount.
    No, ACE TILE & FLOOR DESIGN does not offer emergency services.
    No, ACE TILE & FLOOR DESIGN does not offer warranties.

    Contact information

    13005 E INDEPENDENCE BLVD, Matthews, NC 28105