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Black Dog Mechanical

Heating and Air Conditioning, Gas Logs, Energy Efficiency Auditing,

About us

Black Dog Mechanical caters to residential and small, locally owned business mechanical service needs. We have several NATE certifications, as well as EPA, TracPipe and Wardflex certifications.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Black Dog Mechanical services and repairs Heating, Cooling, Refrigeration and Kitchen Equipment. We can do full manual j load calculations for proper sizing of new and replacement equipment.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

James W.
01/2024
5.0
Great Service
Description of Work: Repaired freezer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Daniel S.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
Black Dog Mechanical is always professional, thorough, and very very accomodating whenever I need their services. The definite go-to for residential HVAC needs in my opinion.
Description of Work: I needed them to look at my heat pump unit for routine maintenance purposes and identify any issues that I suspected may have been present. Refilling coolant, pressure testing, leak detection etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James D.
09/2023
5.0
heating & air conditioning/hvac
  + -1 more
Black Dog recently installed a mini system and a whole house propane system. The work was completed in a very professional manner and on time. Throughout the process they were extremely helpful in providing information so I could make good decisions. Will definitely use them again.
Description of Work: Removed old furnace and installed new furnace and a mini split system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

maria S.
03/2022
5.0
heating & air conditioning/hvac
  + -1 more
One of the best companies I have ever worked with. I would highly recommend them to anyone.
Description of Work: Split installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel S.
01/2021
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
It went great! These guys and gals are professionals. These are the kinds of businesses we need to support. I had excellent communication with the company from the time I first sent them an inquiry until the job was completed. They were very consistent in keeping me posted as things developed, honest, and that made them very easy to work with. They were able to tap my existing gas line to my backup generator, run three lines into my home, and do it all in a very professional and efficient manner at a cost I could easily justify. Great people all around. AmeriGas had previously jerked me around for 4 months to do the tap and install (I couldn't even get a quote from them in that time period) and I eventually told them "forget it" and put the project on the back-burner. Their loss is BDM's gain. Black Dog Mechanical, you are a breath of fresh air. Thanks again, and I'll be contacting you in the future I'm sure for other projects!
Description of Work: Install Multiple Gas Lines Into Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward A.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
The whole system was replaced. They also straightened up some things from the original system.(kinked refrigerant line and none operational condensate drain) The cost of the job was quite reasonable. Steve and Josh were very professional and courteous. The job was completed in a timely manner. I would gladly recommend them. This is an example of how a job should be done.
Description of Work: Replaced 23 year old heat pump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
06/2020
5.0
heating & air conditioning/hvac, gas logs, energy audit
  + 1 more
Look no further, no really stop here! Steve is amazing! He did the HVAC for our new build cabin as well as the gas. Then we bought a run down restaurant and he has been unbelievable, always prompt cares about his customers never overcharged us even had come on the weekends. We could not have asked for better service all around. We are having him do our HVAC on another new build, fix our own house and our little motel.
Description of Work: HVAC and restaurant equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura W.
06/2020
2.0
heating & air conditioning/hvac
  + -1 more
charged and then died after 3 weeks. New unit needed
Description of Work: PSC & Charge Refrigerant
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Dog Mechanical
Hi there! I noticed we did this service call back in May of this year. We did explain that charging the system was only a temporary fix and that you would need to replace the system in the near future and we also provided you with a quote to do so. We want to make sure that our customers are taken care of but we didn't know it had failed. Were you able to get it fixed? Do you have heat to stay warm? Please reach out to our office if you need assistance.

Melody C.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Quick to reply and professional in both written and verbal communications. Install was a breeze. They left the area clean and neat, and double checked the system. I would definitely recommend Black Dog Mechanical!
Description of Work: Heat Pump Replacement

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,625

Cathy Mecalf M.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. They do good work. Very professional and they knew what they're doing.
Description of Work: They worked on my furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

David M.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
I would give them 5 stars. They were great. He was dependable. He was efficient. He was a great guy who did an excellent work.
Description of Work: He put in fuel line, heater, and ac.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Linda S.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely seamless. Steve was absolutely the epitome of professionalism. Got the work done in a very timely manner and it was perfect. The best experience without stress or worry. Brandy is the best. Very kind, patient and a pleasure. I am looking forward to being a customer for many hears. Thank you Black Dog Mechanical! M. Linda Stepp
Description of Work: Air conditioner replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Steve with Black Dog Mechanical was just great: prompt, friendly, professional, straightforward and fast (and he loves dogs). He diagnosed and fixed the problem all within 20 minutes. After having been without air conditioning for a few days (in the sweltering heat) and calling around to many other service providers in the local area (all of whom couldn't come for nearly a week), Steve came out right away. I couldn't be more delighted with his service and would not hesitate to call on him again or recommend him to anyone. This is how it should be done!
Description of Work: Central Air Conditioning Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha C.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great. He was prompt, courteous, knowledgeable, explained everything he did and why in his opinion replacing parts wasn't necessary.
Description of Work: I wanted a second opinion on repairs to a natural gas furnace. Previous company wanted to replace parts for over $600.00. Steve at Black Dog did a thorough diagnostic on the furnace and said I didn't need the parts. Furnace has been running fine since he checked it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda T.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Steven with Black Dog Mechanical came highly recommended and we were not at all left disappointed with the fantastic job that he did. He has a good eye and placed the units where they would be aesthetically pleasing. He worked hard and efficiently. I enjoyed meeting Steven and Brandy and their other member of the family, Barley (a sweet black dog)! Great personalities and great work ethic! Thanks so much!
Description of Work: Black Dog Mechanical installed two mini-splits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leanna F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He worked on our A/C unit.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    unknown, Mars Hill, NC 28754

    BlackDogMechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    L.32785
    Trade License Locale
    NC
    Trade License Authority
    North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
    Trade License Expiration
    12/31/2021

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Gas Logs,
    Energy Efficiency Auditing,
    Heating Oil

    FAQ

    Black Dog Mechanical is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Black Dog Mechanical accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Black Dog Mechanical offers free project estimates.
    Yes, Black Dog Mechanical offers eco-friendly accreditations.
    No, Black Dog Mechanical does not offer a senior discount.
    Yes, Black Dog Mechanical offers emergency services.
    No, Black Dog Mechanical does not offer warranties.
    Black Dog Mechanical offers the following services: Black Dog Mechanical services and repairs Heating, Cooling, Refrigeration and Kitchen Equipment. We can do full manual j load calculations for proper sizing of new and replacement equipment.

    Contact information

    unknown, Mars Hill, NC 28754

    BlackDogMechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM