Bug Busters LLC

Pest Control, Basement Waterproofing, Animal Removal,

About us

If you have pest problems you can turn to the professional services of BUG BUSTERS LLC . We can help get rid of a variety of unwanted guests in your home from common pests like ants and mice to the more exotic types like bed bugs, black widow spiders and more. We offer a complete service carefully designed to keep environments pest-free and homes, families and pets protected. All pesticides used are proven safe to use and industry approved with no damaging effects to people, residences and furniture. Our services include termite protection, bed bug control, nuisance pests/wildlife such as bats, squirrels , raccoons and snakes.

Business highlights

27 years of trusted experience
Veteran Owned & Operated
Emergency Services Offered

Services we offer

Waterproofing, Ventilation, Mold Inspections, Termite, Pest Control, Nuisance Animal Removal, & Closed Containment Systems, Encapsulations, Vapor Barrier, Moisture Control, French Drain Systems, Mold Remediation.

Services we don't offer

Do not do fumigation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-10 of 10 reviews

Kelley O.
12/2022
5.0
pest control
  + -1 more
We never had any trouble of them at all showed up on time. They go above and beyond with other issues we had.
Description of Work: For basic bugs exterminator.
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

Vickie T.
12/2020
5.0
animal removal
  + -1 more
Hopefully it went well we'll have to wait to see
Description of Work: Termite treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John W.
09/2019
5.0
pest control
  + -1 more
The service was great, the service technician was efficient, very cheerful and they've done a great job. Very courteous.
Description of Work: They come in and inspected my house for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc W.
09/2019
5.0
pest control
  + -1 more
The service was outstanding.
Description of Work: They did bug extermination.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin M.
08/2017
1.0
pest control
  + -1 more
Worst experience ever! Absolutely no difference the day after treatment. Customer service is even worse than their mosquito spray. Thankfully, Groupon issued a refund as soon as I mentioned "Bug Busters". I'm sure they get complaints all day long.
Description of Work: Mosquito Treatment

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

Response from Bug Busters LLC
I am sorry that you had a bad experience with Groupon!! We don’t use that service and we couldn’t do a Mosquito service for $35.00. We start at $75.00 for a small yard. Just seeing this review for the first time. Gary Ward Owner

Wes G.
03/2017
5.0
pest control, basement waterproofing
  + 0 more
I have been a customer of Bugg Busters Inc. for 15 years. I met the owner Gary Ward at one of my rental homes on the first visit. He was honest and told me that nothing was needed at the home in the area of Termite work. I started using Bugg Busters after that at all my rentals and at my home. Bugg Busters completed waterproofing at my office in Lincolnton last year. I had water pouring in from the road out front of my office. The Bugg Busters team installed a drain system and treated my building for termites. They also put down plastic to control the moisture. My favorite service they offer is the EZ Breathe which is a house ventilation system. No more bad odors from my dogs or from that crawl space. I have the Ez Breathe at my home, office and my mothers house. I will continue to use this company for years to come.
Description of Work: Termite,Mosquito,Pest Control, Water Proofing and Structual Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila P.
09/2014
4.0
pest control
  + -1 more
unknown
Description of Work: Bugg Busters provided a termite inspection and identified some issues in the crawl space that need to be addressed. It is my understanding that they completed the work as specified. Communication with them was not perfect - the phone number appears to be a personal cellphone and the outgoing message did not identify it as belonging to Bugg Busters. Also, the house was for sale at the time of inspection/repairs and Bugg Busters mixed up the buyers and sellers on the invoice. This led to a minor bit of confusion at the closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$850

Sherry P.
03/2012
5.0
pest control
  + -1 more
They came and got under my little crawl space and did their job. I will use them again in the future.
Description of Work: I use Bug Busters for termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MEREDITH G.
06/2006
5.0
pest control
  + -1 more
We were very pleased with this company. Everyone was very nice and professional. John Greene did our estimate and was very prompt and informative. We were selling our home and had a very aggressive schedule to do the repairs. We had to remove mold, treat wood, and replace floor joists. After the work was completed the inspector for the buyer re-inspected & found other boards he decided needed replacing. We called John & he came out immediately to meet with the inspector under the house to be sure he understood what the inspector wanted. He then scheduled a crew immediately to do the work. - Small warning: the crew took long lunch breaks, smoked in the backyard, & ran over some yard plants. - Otherwise we were extremely pleased and will contract them again. They have contractors who can do just about anything - fencing, flooring, tile, remodel, refurbish, etc.
Description of Work: Removed and treated wood for mold and mildew in the crawlspace, installed fan to minimize moisture under the home in the future, replaced and sistered floor joists under the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

JOHN & MIMI R.
07/2003
5.0
basement waterproofing
  + -1 more
OVERALL, VERY GOOD WORK. COMMUNICATION BETWEEN SALES AND ACTUAL WORKERS COULD BE IMPROVED. THEY WERE GOOD ABOUT DOING EXTRA SPECIAL ITEMS WE REQUESTED WHEN DOING THE JOB. IN THE END, I WOULD ASK THEM TO DO MORE WORK ON OUR HOME.
Description of Work: DUG DOWN TO BASEMENT FOOTING, CLEANED & TARRED THE UNEARTHED BASEMENT WALL, APPLIED POLY FILM AND FOAM BOARD. FINISHED BY INSTALLING FRENCH DRAIN. ROUTED DRAINAGE FROM DOWNSPOUTS AND FRENCH DRAIN OUT OF YARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

    Contact information

    2863 NC-27, Lincolnton, NC 28092

    http://www.buggbusters.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Basement Waterproofing,
    Animal Removal,
    Foundation Repair,
    Mold Testing & Remediation,
    Structural Engineering

    FAQ

    Bug Busters LLC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Bug Busters LLC accepts the following forms of payment: Check,CreditCard
    Yes, Bug Busters LLC offers free project estimates.
    Yes, Bug Busters LLC offers eco-friendly accreditations.
    No, Bug Busters LLC does not offer a senior discount.
    Yes, Bug Busters LLC offers emergency services.
    Yes, Bug Busters LLC offers warranties.
    Bug Busters LLC offers the following services: Waterproofing, Ventilation, Mold Inspections, Termite, Pest Control, Nuisance Animal Removal, & Closed Containment Systems, Encapsulations, Vapor Barrier, Moisture Control, French Drain Systems, Mold Remediation.
    Do not do fumigation

    Contact information

    2863 NC-27, Lincolnton, NC 28092

    http://www.buggbusters.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed