Thompson Mechanical & HVAC/R, LLC

heating & cooling contractor, handyman service

About us

Thompson Mechanical & HVAC/R LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-12 of 12 reviews

Gabe M.
09/2023
5.0
We donâ t trust repair people, until now! Emerson's dedication to his work, technical expertise, and commitment to customer satisfaction make him an exceptional choice for any HVAC and indoor air quality needs. We had the privilege of working with Emerson, and his performance has exceeded our expectations. He possesses a deep understanding of HVAC systems and is proficient in diagnosing and resolving a wide range of issues, whether it's repairing a malfunctioning air conditioner on a scorching summer day or ensuring optimal indoor air quality for a family's comfort and health. He was able to troubleshoot where our leak was based from job experience and was able to do it over the phone. That is impressive! Emerson's preventative maintenance services are second to none. His meticulous approach ensured that our HVAC systems operate at peak efficiency, saving homeowners money on energy bills and preventing costly breakdowns. He conducts thorough inspections, identifies potential problems early, and provides proactive solutions, demonstrating his commitment to long-term customer satisfaction. In addition to his technical skills, Emerson is a true professional in every sense of the word. He is punctual, reliable, and communicates effectively with clients, is great at explaining complex issues in a clear and understandable manner. Emerson's dedication to customer service is evident in his willingness to go the extra mile to ensure that clients are fully satisfied with his work. Whether it's repairing an air conditioning unit, optimizing heat pumps, improving indoor air quality, or handling complex ductwork and ventilation projects, Emerson Thompson consistently delivers top-notch results. His passion for his work, combined with his technical proficiency, makes him an invaluable asset to any homeowner or business seeking HVAC and indoor air quality solutions. We wholeheartedly recommend Emerson Thompson for any HVAC-related projects, knowing that he will provide the highest level of service and expertise. You can trust him to deliver outstanding results and exceed your expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Sabrina G.
09/2023
5.0
I was so very pleased. Emerson was professional work quickly and couldnâ t have done anything more to improve. He was spot on. Thank you all for getting me cool again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Raphael W.
08/2023
5.0
Fast work. Very good,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy Y.
08/2023
5.0
Amazing customer service!!! Thanks again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug H.
07/2023
5.0
Emerson was exceptionally professional . I highly recommend him and his company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

scott W.
07/2023
5.0
Great service all around , came out same day no questions asked would highly recommend for any hvac needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Steven B.
07/2023
5.0
Friendly and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

Beth B.
07/2023
5.0
Emerson is very polite, responsive, competent and he does good job. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Malcolm b.
07/2023
5.0
My min split project went very smooth, Couldnâ t ask for a better experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hunter O.
07/2023
5.0
Emerson was extremely professional and knowledgeable during his visit to my home. He was very respectful and informative when relaying what the issue was. I would definitely hire him again for any service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex C.
07/2023
5.0
DO YOURSELF A FAVOR AND CALL EMERSON FIRST!!! - I wish I could leave Emerson a TEN star rating! If you are having a/c issues, do yourself a favor and call him FIRST, you will NOT be disappointed! He FIXED our problem instead of REPLACING it ~ literally saving us thousands on a new unit that we were being advised was needed! He is also honest, professional, personable, on time and very affordable! Can not recommend him enough!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Davis W.
07/2023
5.0
Emerson was great to work with, he was very knowledgeable, showed up on time, and was very respectful towards my family and I. Would absolutely recommend him to family and friends for any of their A/C needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,800

    Contact information

    59 Old Stage Rd North, Lillington, NC 27546


    Service hours

    Monday:
    3:00 PM - 9:00 PM
    Tuesday:
    3:00 PM - 9:00 PM
    Wednesday:
    3:00 PM - 9:00 PM
    Thursday:
    3:00 PM - 9:00 PM
    Friday:
    3:00 PM - 9:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    heating & cooling contractor,
    handyman service

    FAQ

    Monday: 3:00 PM - 9:00 PM

    Tuesday: 3:00 PM - 9:00 PM

    Wednesday: 3:00 PM - 9:00 PM

    Thursday: 3:00 PM - 9:00 PM

    Friday: 3:00 PM - 9:00 PM

    Saturday: Closed

    Sunday: Closed

    Yes, Thompson Mechanical & HVAC/R, LLC offers free project estimates.
    No, Thompson Mechanical & HVAC/R, LLC does not offer eco-friendly accreditations.
    No, Thompson Mechanical & HVAC/R, LLC does not offer a senior discount.
    No, Thompson Mechanical & HVAC/R, LLC does not offer emergency services.
    Yes, Thompson Mechanical & HVAC/R, LLC offers warranties.

    Contact information

    59 Old Stage Rd North, Lillington, NC 27546


    Service hours

    Monday:
    3:00 PM - 9:00 PM
    Tuesday:
    3:00 PM - 9:00 PM
    Wednesday:
    3:00 PM - 9:00 PM
    Thursday:
    3:00 PM - 9:00 PM
    Friday:
    3:00 PM - 9:00 PM
    Saturday:
    Closed
    Sunday:
    Closed