Pro Plumbing Heating & Air is a friendly, full-service, residential plumbing company focused on providing customer satisfaction and punctual, courteous service. For your convenience, we arrive at your home with our "mobile warehouse on wheels." This Pro Plumbing Heating & Air, fleet of super trucks is stocked with a full line of quality parts and products to keep your project moving quickly and on schedule. Our customers also appreciate our flat rate pricing that allows them to know the price upfront, so there are no surprises. To keep your home neat and clean, our Pro Plumbing Heating & Air employees place runners on the floors and wear protective booties.
They called me within a minute of submitting request. Everything went smoothly and leaky water heater was replaced within 4.5 hours of discovering leak. Friendly installers. Look forward to using them again on a "planned" project.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Milagros A.
05/2009
5.0
I AM REALLY GLAD THAT I CONTACTED THEM FOR MY EMERGENCY REPAIR. THE REPAIRMAN WAS PROFESSIONAL, WELL SPOKEN SO THAT I UNDERSTOOD WHAT EXACTLY HE WAS DOING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
len d.
04/2009
N/A
Pro Plumbing was excellent to work with and explained all my options very nicely and clearly. I would gladly recommend them to a friend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia M.
04/2009
5.0
they came when they said they would - did a good job and charged what they said it would be.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
kathryn t.
04/2009
5.0
Called back in about 5min, appt next day at our convenience, did a great job! We will hire him again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mark p.
04/2009
5.0
Thad was very courteous, knowledgeable, and on time performed work in a very professional manner had the parts needed on the truck to do the job
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Tom D.
03/2009
5.0
Called immediately after getting request, completed project in a clean and efficient matter that morning. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Janet D.
02/2009
5.0
Thad and (John?) couldn't have been any nicer. On time, with "footies", gave detailed explanations for repairs to two sinks, had all the necessary parts on board, so no trips to Lowes and no wasted time for any of us! We will definately use them again. Janet Danielsen
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mark b.
02/2009
5.0
Polite, on time, patient, professional! Presented cost of repair up-front and got the job done! Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chad R.
02/2009
5.0
Quick to respond and very professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Cliff G.
02/2009
5.0
Thad was very professional and provided excellent customer service. The On Demand Water Heater they installed had to be replaced with a larger unit which was a little frustrating. The larger heater works fiine and would recommend one to anyone looking at a new water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Barbara J.
01/2009
5.0
I needed a hot water heater ASAP. Pro Plumbing called back very quickly after I posted a request, came out, assessed the problem, and took care of everything. The water heater was here, installed, and working before the day was done. This helped me tremendously. I did not have to go look for a water heater. This group did the work quickly, efficiently, and without a lot of trouble,and cleaned up after themselves. I highly recommend Pro Plumbing to anyone with a problem. I would call them for any future needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sean M.
01/2009
5.0
Thad was exceptionally timely, professional and kind. Thad is an extremely hard-working individual who performs quality work and stays until the work is done. Thad was at my house for over 6.5 hours straight and did not leave until 10:30 PM at night. I was so happy that he was willing to get the job done in one visit - it was much easier for my scheduling purposes! He apprsed me ahead of time that it would most probably be a late night, and I appreciate his forthrightness.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jerry k.
12/2008
5.0
I had recieved estimates of $2500 for my repair from All Star Plumbing. After talking to pro plumbing via phone from California for a repair of a busted water pipe on a rental property I have in NC, Pro Plumbing went out to the property and gave an estimate of $350. I agreed and they fixed the problem same day. Not only was the service speedy and of good quality, the ending bill was only $240. I will be using these guys for all my plumbing needs from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cory w.
12/2008
5.0
They found the problem and gave me an instant solution.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Kristen T.
10/2008
5.0
They were very courteous and experiences. They took out my old sump pump and put in a new, much quieter one. The work did take a while, they had to stay until 8:00 pm. I was impressed with the way they wore booties over their shoes when walking through the house so the carpet wouldn't get messed up. I would highly recommend them to anyone!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Susan G.
10/2008
5.0
Nice, went right to work. Seemed knowledgeable about the problem and came up with quick solutions. I liked how he gets supplies from a reputable establishment. A little high, but you get what you pay for.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Meretle W.
09/2008
5.0
They were very professional and courteous. They worked until finished and cleaned up afterwards. It was obvious they knew their craft. I am glad for their services and I felt the cost was justified.