LOOK ROOFING

I'm using them in 2 weeks.

unknown

unknown

The Look Roofing representative arrived on time and soon found a piece of gutter that didn't have flashing. While on the roof, he off-handedly mentioned that, for the job to be properly done, the shingles would need to be removed. Instead of doing that, he glued and nailed up an unsightly piece of flashing and then put the gutter back into place. We recently had 12 days of rain, and the leak had actually worsened! We hired another roofing company to fix the problem. They reported that they would need to remove siding and shingles to fix the leak. They also let us know that the leak had worsened because the Look Roofing rep had adding flashing in such a way that the area actually caught more water than it would have without the flashing. I cannot recommend the $99 deal to fix what turned out to be a $1,300 leak. I got the feeling that the Look rep was only doing $99 worth of work, without taking the time to let me know the true scope of the work required to properly fix the leak.

I had an okay experience with them. It was kind of what you might expect. They did a thorough job.

unknown

unknown

I initially contacted Look Roofing because I saw a stain on my kitchen ceiling and believed that I had a small leak. Mr. Rhodes came out and looked at the roof and told me that I had a hole in my roof and several shingles missing. He advised me to contact my insurance as it looked like wind damage. I followed his advice and had an insurance adjuster come out the following week. The insurance adjuster confirmed everything Mr. Rhodes said about the condition of my roof. He also pulled a weather report that showed a storm had occurred a few months ago that had winds strong enough to do the damage they saw. He agreed that full roof replacement was necessary and about a week and a half later I received the check from the insurance company. I contacted Mr. Rhodes and told him I wanted to go ahead with the installation of the new roof. He came out to show me samples and confirm the estimate for the entire roof, including an upgrade to the 30 year roof for no additional charge. I picked out my shingles and the work began about 2 days later. The total number of man hours was only about 3 days to install the roof, but they had to stop in the middle because of heavy rains. The first day of sunshine though, his crew was back and finished the job. They were very timely and professional and the job came in at the exact estimate I was quoted. I have a beautiful brand new roof and insurance paid for all of it! Thank you Look Roofing!

The representative was very polite, asked if there were problem areas or if I just wanted a general inspection of the roof. I informed him off the one leak and he checked out the entire roof. He explained that the leaking area had a tab that had been tacked on top, stated that he probably wouldn't have done it that way and removed it and put two more there with better layering, advised me to keep an eye on it just in case, but said I shouldn't have any further issues. He sent me a written estimate in the mail with assessed possible hail damage, which he had told me about. The only reason I probably wouldn't use this company for future work is because I've gotten an estimate for artisan singles with a lower quote. Representative was excellent and professional.

Sorry am sketchy about the details other to once again say that the provider did a very good job1 A plus

when he first fixed the problem it stopped the leak but months later I had to hire someone else to comeback and redo the job having to pay additional money for repairs.

Carey located and fixed my problem at a reasonable price. I was pleased with this experience.

He responded quickly, showed up on time and did a wonderful job. Spent a good amount of time on the repairs and showed me the part that he replaced and explained what he did. HIGHLY RECOMMENDED.

Mr. Rhoades responded quickly to my AL purchase, and set up a time convenient to me for the service call. He was punctual, and did the work as advertised. He described what he did, and asked me to call him back if there were any further issues. I am, at this time, quite pleased.

Showed up on time, quickly assessed issue and went to work to fix it.

It was good. He was very prompt and he called a couple of weeks later to follow up and make sure everything was good.

excellent, on time, professional, friendly

Carey showed up promptly, did the job he said he would do, gave clear advice.

The roofer showed up and introduced himself, went up to the roof and got to work. I let him know that it was an older roof and that I had been told by other people that it may need to be replaced or re-shingled soon and I just wanted to get the roof inspection done by an actual roofer to get a better idea of the condition and how soon I may need to have work done. I told him that I mainly needed it generally inspected, that the flashing around the chimney was leaking into the kitchen and a flashing around a toilet exhaust seal was leaking into the basement when it rained. All of this should have been covered by this package, but he told me this would cost extra, it would be a separate job altogether, or offered me advice on how to seal it myself. The roofer said that since the chimney had apparently been tarred sometime by the previous owners that he couldn't reseal it. If this is true, the package should have a disclaimer letting the consumer know that the main work their paying for may not be able to be done at all. I asked if part of the package was for him to look inside of the attic or the house and he said no even though the package states "checking for interior leaks that may not be noticeable from the exterior". No photos were taken and the closest thing to a summary given was an offer to call me later with an estimate of how much it would cost to re-shingle my roof. He told me that he did caulk a few exposed nail heads, but by the next day I could see many nails still protruding from the roof where they had popped up before. Considering everything the package on Angieslist promised, $99 seemed like a good deal. However, since none of my major concerns were addressed (chimney flashing and toilet exhaust sealed) and it doesn't seem like much work was done at all, it felt more like a waste of money. Carey seemed nice and was never rude or anything during the entire process, but this package wasn't anything close to what was advertised.

The services performed went well. It was done quickly and professionally. The did those items listed above and finished in about 30 minutes.

Contacted and work done in a timely manner. Company came prepared for a variety of work and it was done on-site with no extra trips or appointments.

The technician was prompt and friendly. He ensured all of my concerns were met and communicated well. I would certainly use them again.

They called before arriving to confirm we were home and arrived when promised. Very professional. We've had rain since the work was done and everything seems good!

As always, service was prompt and excellent, at a reasonable cost.

He was courteous and prompt; gave us an estimate and performed the work in a timely fashion. He priced out attic fans for us and gave us some options.