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Molly Maids

House Cleaning, Window Cleaning, Dryer Vent Cleaning,

About us

Additional DBA - Mestro Inc. Additional fax - (336) 768-3114. Additional email - wsmollymaid@bellsouth.net.

Business highlights

28 years of trusted experience

Services we offer

Floors wash and/or vacuum throughout, kitchen clean countertops, dust and wipe appliances, spot-clean cupboard fronts and wash floors, bathrooms spotlessly clean sinks, tubs, toilets and wipe counters, all rooms clean and dust baseboards, pictures, lampshades, knick-knacks, windowsills, furniture, basic light fixtures & vacuum floors.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
19%
3
5%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-21 of 21 reviews

Raymond W.
12/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sundeep G.
10/2014
5.0
house cleaning
  + -1 more
great!
Description of Work: cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peggy D.
07/2014
5.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Initial cleaning, ceiling to floor dusting, bathrooms and kitchen cleaning, vacuumed and moped all floors. They even pulled out my frig and cleaned all sides and behind. I was very happy with their service and plan on future cleanings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mary E.
04/2014
4.0
house cleaning
  + -1 more
They did an adequate job. Details and quality slipped over time, and I have switched to someone else.
Description of Work: Monthly cleaning of home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$96

Will T.
04/2014
5.0
house cleaning
  + -1 more
They're good. I've been using them for about a year.
Description of Work: I use Molly Maids for cleaning of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sandra P.
11/2013
5.0
window cleaning
  + -1 more
They did a beautiful job at a reasonable price. They were nice and quick and it was very worthwhile.
Description of Work: They cleaned my inside and outside windows for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann G.
08/2013
5.0
house cleaning
  + -1 more
They do excellent cleaning. Two ladies arrive, on time, and you can read the rest above. I have ten rooms and 3 bathrooms, and the above describes what we call a and quot;1/2 cleaningand quot; day. On alternative weeks, they clean the whole house. I have a dog in the house. She loves the ladies, and I recommend Molly Maids to everyone.
Description of Work: Vacuumed rugs in six rooms. Dusted furniture in six rooms. Cleaned two bathrooms, Mopped all exposed floors. Cleaned counter tops and floor in kitchen.Changed sheets on two beds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

CHRISTOPHER M.
08/2013
2.0
house cleaning
  + -1 more
Took less than 30 minutes to do the upstairs- no detail work, moved items and did not put back. went thru numerous people and after 1 year quit- very frustrating.
Description of Work: Clean house

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$130

Ann G.
07/2012
5.0
house cleaning
  + -1 more
EXCELLENT. I have no complaints.
Description of Work: Two Molly Maids arrive at my home at 8:30am every Wednesday morning. They go to work immediately, starting upstairs with bathrooms. They dust well, vacuum rugs, and put clean sheets on the beds. They also mop the hardwood floors, being careful to clean all dust from floors. About every other week they include one or two "tricky" areas to dust, like baseboards or curio shelves. They dust lamp shades. They vacuum the carpet runner on the stairs as they go downstairs. They clean downstairs rooms, bathroom and kitchen well, including mopping kitchen floor (hard to keep clean). My house has 10 rooms, 3 bathrooms. These housekeepers are nice, clean, friendly, efficient, and smart. At least 4 different ladies have been in my home at different times in the last 2 years, and each one has the same good qualities. I have tried one other service, and several independent maids in the past. Molly Maids is the best in every way, and I will continue to use their service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Donna H.
06/2012
5.0
house cleaning
  + -1 more
called for an estimate, visited my house and started a week later
Description of Work: Home cleaning every two weeks - wonderful service, courteous reminder calls and a sparkling house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Elizabeth A.
06/2012
4.0
house cleaning
  + -1 more

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Jonathan M.
05/2012
5.0
house cleaning
  + -1 more
They've seem to be fairly punctual and reasonable. They worked around my dog and did what I had asked them to do.
Description of Work: They clean our home on a monthly basis. They've been out about 3-4 times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paul P.
09/2011
3.0
house cleaning
  + -1 more
They were exactly what I expected from a typical cleaning company in NC. After a few cleanings , my house just turned into another long stop in their long day and it just wasn't important enough to do a thorough job so they just run a vacuum and made a few beds and left !
Description of Work: I used Molly Maids to clean my house for a few months. They started off strong but I started noticing cob webs and dust . I told them about the problem twice but they just kept missing the little stuff. Then they started showing up hours late for the scheduled cleaning. I waited for 4 hours one day and that just killed my schedule for the day. They told me that it was because they were busy cleaning some other clients house and it was really dirty. If they told me that , what did they say about my house to other clients ?

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$800

Paul M.
07/2011
4.0
house cleaning
  + -1 more
Took a few visits to get it perfect, now it is.
Description of Work: Regular house cleaning. Once they learn your likes and special attention areas, they are pretty good at remembering. Owner very involved in making it right if not satisfied.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lorrie A.
07/2011
5.0
house cleaning
  + -1 more
Overall Molly Maids was a very good company to work with during a stressful time of life. They were very responsive, flexable, professional, and consistant.
Description of Work: Used Molly Maids for seven months while staying with our son. They did the routine weekly cleaning for the first 3 months then twice a month the next four months till we moved into our own place. The also did the pre-move clean for our home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Elizabeth A.
04/2011
4.0
house cleaning
  + -1 more
very well
Description of Work: hosecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Ann G.
02/2011
5.0
house cleaning
  + -1 more
Normal, excellent. Called for evaluation, came on Tuesday, and team went to work on Friday, all in the same week. Owner of franchise came to check up on workers before they left on Friday.
Description of Work: Deep cleaning. I have large house, 10 rooms, 3 bathrooms, 2 large hallways - 3500 sq. feet. A team of 3 workers worked and stayed about 5 hours. Dusted furniture, mopped floors, vaccumed, made up 5 beds, dusted picture framed and all baseboard, cleaned bathrooms, cleaned kitchen cabinets cabinets and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

TAMMY P.
12/2009
5.0
house cleaning
  + -1 more
The office was very professional, checking in both the week before and the day before to confirm. The ladies that came were very friendly and professional (Rosie and Monica). We normally clean our own house but wanted a deep cleaning before hosting an office party and family for Christmas. We were told that it would take between 2-3 hours to clean our house, but I had to stop the ladies after 3:45 and tell them not to worry about the basement because it was taking longer than we expected. They were very nice about it, and still offered to dust that area free of charge. They were very professional and very thorough, down to washing every pane in every window. We were very pleased with them and would definitely hire them again.
Description of Work: Deep cleaned our 4br/3.5ba home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Ivy H.
01/2009
5.0
house cleaning
  + -1 more
call and they scheduled a time for an in home estimate. He came by two days later for the estimate. The following day I dropped off the key. Then the next day they came by and cleaned the home. They left the key there. Everyone was very professional and was good about following up. The only issue, albeit minor, is when I came home there were a two spots they missed picking up the hair/dust balls. otherwise the house looked wonderful. My total cost was at the highest end of the estimate, they provided a range.
Description of Work: 1st time cleaning - deep cleaning. Basically they did it all.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CHERYL R.
12/2007
5.0
house cleaning
  + -1 more
They sent the same 2 ladies every time. They did an excellent job.
Description of Work: They were cleaning for me while my regular cleaning people were out of the country.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

GARY K.
08/2006
5.0
house cleaning
  + -1 more
THIS COMPANY HAS A FABULOUS CREW. THEY ARE AMAZING. THEY CLEAN JUST THE WAY I WOULD AND DO IT VERY PROFESSIONAL. WHEN THEY ARE FINISHED EVERYTHING IS SPOTLESS.
Description of Work: THEY DO GENERAL HOUSECLEANING IN OUR HOME TWICE A MONTH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    5066 Styers Ferry Road, Lewisville, NC 27023

    www.mollymaid.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning,
    Dryer Vent Cleaning,
    Pressure Washing,
    Deck Maintenance,
    Upholstery Cleaning,
    Carpet Cleaning

    FAQ

    Molly Maids is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Molly Maids accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Molly Maids offers free project estimates.
    Yes, Molly Maids offers eco-friendly accreditations.
    No, Molly Maids does not offer a senior discount.
    No, Molly Maids does not offer emergency services.
    No, Molly Maids does not offer warranties.
    Molly Maids offers the following services: Floors wash and/or vacuum throughout, kitchen clean countertops, dust and wipe appliances, spot-clean cupboard fronts and wash floors, bathrooms spotlessly clean sinks, tubs, toilets and wipe counters, all rooms clean and dust baseboards, pictures, lampshades, knick-knacks, windowsills, furniture, basic light fixtures & vacuum floors.

    Contact information

    5066 Styers Ferry Road, Lewisville, NC 27023

    www.mollymaid.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed