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The Original Cape Fear Rooter Inc

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

We are locally owned and operated and not a franchise company and believe that Quality Counts and we are the Original Cape Fear Rooter of Leland, NC. Servicing customers since 2004. Additional Contact: Tammy Hardee

Business highlights

20 years of trusted experience
Family Owned & Operated

Services we offer

Drain Cleaning, Plumbing Repair Work, Water Leaks, Water Heater, Installations, Camera Sewer Lines, Toilet Repairs & Replacements, Faucet Repairs & Replacement, Locate Sewer Lines, Septic Tank Drainfield Jetting

Services we don't offer

Septic Tank Pumping, New Construction Plumbing, Remodels

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Anderson W.
10/2022
5.0
plumbing
  + -1 more
Fast, efficient, friendly! I have David and Tammy on speed-dial for everything plumbing related.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Original Cape Fear Rooter Inc
Thank you for your business.

Andrew D.
10/2022
5.0
plumbing, sewer cleaning
  + 0 more
They are a fantastic Husband and Wife team. They are very knowledgeable on what they do and did everything very professionally. Recommend to everyone without hesitation. A+++
Description of Work: Sewer Issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Original Cape Fear Rooter Inc
Thank you for your business.

Jeff I.
10/2022
5.0
plumbing, water heater repair, sewer cleaning, drain cleaning
  + 2 more
The best. Always responsive, thorough, careful and efficient.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Original Cape Fear Rooter Inc
Thank you for your business

Marilyn G.
06/2020
5.0
plumbing, drain cleaning
  + 0 more
This company came the next day after I called them about slow drains and a garbage disposal that would throw ground garbage back into my double sinks. They snaked the drain and said the disposal wasn't piped right so that made it more likely to occur; they added another elbow to it, and it now works like it should and sounds better. They also plunged my bathroom sinks, showed me how to do it by putting my thumb over the drain hole, and they got my toilet working better by replacing the Fluidmaster and adjusting the water level. They are very professional, removing their shoes and wiping up any mess they make, which is very unusual for a plumber as any I have had in the past have always left a big mess for me to clean up. I was very pleased with their service will call them the next time I have a plumbing need, and plan to have them install a new toilet.
Description of Work: slow drains, garbage disposal backup and poor flushing toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from The Original Cape Fear Rooter Inc
Thank you for reviewing our company.

Emily M.
05/2017
5.0
drain cleaning
  + -1 more
They came out first thing the following morning, got the clog out, unclogged a sink separately for no additonal charge and reset the 2 toilets we had removed in preparation for the first plumber.
Description of Work: Clog in the main line from upstairs to down was causing a back up in all tubs and toilets. Water was coming through the ceiling! The first plumber we called said the job was too big and he couldn't handle it. He referred us to Cape Fear Rooter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Original Cape Fear Rooter Inc
Thank you for your business!

Larry G.
11/2016
5.0
drain cleaning
  + -1 more
Great! If you need a plumber for all your needs in the wilmington,nc area, this is the guy to get. I was impressed with the fast response, experience, proressional in work and appearance. They have all the equipment needed for any job.I like to deal with local businesses instead of those national ones. Good company!
Description of Work: clean drain pipes under house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from The Original Cape Fear Rooter Inc
Thank you for your business!

John R.
10/2016
5.0
plumbing, water heater repair, sewer cleaning, drain cleaning
  + 2 more
it went fine , unclogged drain , got out several items that did not belong in toilet system !!
Description of Work: had to unclogged main sewer outside the apt complex that I am the service mgr. at

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tiffany H.
03/2016
5.0
drain cleaning
  + -1 more
I was unfortunate enough to have a main line clogged to where my upstairs washing machine was causing my downstairs toilet and sinks to gurgle and overflow. I called 6 places to get quotes (on a tight budget) and was shocked at the estimates and availability (appts scheduled several days out...). I then posted a referral request on our neighborhood's online account and was referred to Cape Fear Rooter (910-777-3520). They quickly set-up a same day appointment, provided a call in advance of upcoming arrival, and were professional to-a-T upon arrival. They made sure the job got done right, in a timely manner, with excellent sanitation practices to respect my home (gloves, shoes, cleaning cloths, etc.), and were very affordable (from 35-45% under the other 6 companys' estimates I got....a lot of overhead I guess). They also were very friendly and didn't mind showing me things and answering questions. They also stood by their work with a guarantee. I don't plan on calling around anymore in the future. Cape Fear Rooter's shown they are the whole package on my checklist of what I look for so I now just consider them my family's plumber. I think that's a lot safer than having a string of different folks in and out of my home. Thanks again Cape Fear Rooter!
Description of Work: I was unfortunate enough to have a main line clogged to where my upstairs washing machine was causing my downstairs toilet and sinks to gurgle and overflow! I called 6 places to get quotes (on a tight budget) and was shocked at the ... MoreCleared main line drain clog, plumbing in home to fix 2 toilets, networking with the city for additional issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Tiffany H.
03/2016
5.0
plumbing
  + -1 more
I had started a landscaping project in my front yard to remove rocks from my flower beds provided by the previous owner and needed my utilities marked. The sewer line in the yard is apparently considered a "private line" so I needed to find a private business to find and mark it. My family always has used Cape Fear Rooter for plumbing stuff, and I wasn't sure if they did that type of thing or not. I called them on 3/21, and they said yes! They asked me when I needed it by. I asked them to come on 3/22 if possible. They said ok and provided me with a 45 minute phone call in advance of arrival since I work from home. Upon arrival, they quickly got to work. They spray painted with a water soluble paint dashes of where my sewer line was in my entire front yard. They were very knowledgeable and trustworthy. I felt comfortable enough with them to just leave the check on the front porch table in advance after greeting them so I could continue working inside. When I went outside to check where the line was, I saw they had left the receipt in the place of the check. The owners and employee were very professional, friendly, and efficient.
Description of Work: Marking sewer line in yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from The Original Cape Fear Rooter Inc
Thank you so much for your business! If you need us again, please call. We will be glad to help you.

Robert H.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
When I knew I had a problem with the sink I looked online for a drain cleaning and or rooter service and I haven't had much luck with franchised businesses so I wanted a local business so I came across cape fear rooter. I called and spoke to a very nice lady about my problem and also asked if they could replace spikets as well. David, the man with cape fear rooter came out almost immediately. He was very nice and very knowledgeable. He went right to work on the clogg and didn't stop until the clogg was cleared. He even washed a couple dirty dishes for me I had left in the sink. After he finished the sink he then went outside and replaced the spiket with a new one. He cleaned up all of his work area and showed me what he had done to fix my problems. I will only call cape fear rooter for all my plumbing needs.
Description of Work: The man with cape fear rooter came out and fixed a clogged drain in the kitchen and replaced a leaking spiket on the outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from The Original Cape Fear Rooter Inc
Thank you for your business!

    Contact information

    PO Box 1142, Leland, NC 28451

    capefearrooter.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing,
    Sewer Cleaning,
    Water Heaters

    FAQ

    The Original Cape Fear Rooter Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    The Original Cape Fear Rooter Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, The Original Cape Fear Rooter Inc does not offer free project estimates.
    No, The Original Cape Fear Rooter Inc does not offer eco-friendly accreditations.
    No, The Original Cape Fear Rooter Inc does not offer a senior discount.
    No, The Original Cape Fear Rooter Inc does not offer emergency services.
    No, The Original Cape Fear Rooter Inc does not offer warranties.
    The Original Cape Fear Rooter Inc offers the following services: Drain Cleaning, Plumbing Repair Work, Water Leaks, Water Heater, Installations, Camera Sewer Lines, Toilet Repairs & Replacements, Faucet Repairs & Replacement, Locate Sewer Lines, Septic Tank Drainfield Jetting
    Septic Tank Pumping, New Construction Plumbing, Remodels

    Contact information

    PO Box 1142, Leland, NC 28451

    capefearrooter.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed