MAW Cleaning Service LLC

Fantastic. I highly recommend Cheryl and Hannah. They are easy to work with and flexible. They did a great job and are my designated cleaners.

I’m one of those people who likes to do everything on their own. But as age has been creeping in that’s become way more difficult. So, I hired this company for a deep clean. These women were great! I’m super pleased and my house is just incredibly clean. Hannah and Cheryl are good at what they do and they care about doing a good job. I’m signing up as a regular client. You should think about doing the same!

The cleaning was thorough and smelled super. Will hire again.

Our initial housecleaning person was wonderful and she moved on. I had issues with her replacement and contacted Hannah the owner and all was cleared up immediately. I appreciate her and her service and would recommend without reservation.

My experience with this company was a bit all over the place; ultimately, I won’t be scheduling with them again. I don’t typically prefer to leave negative reviews, but as my concerns went unaddressed, I’m just going to lay out the facts of my experience so that potential clients know what I would have done differently. A point worth mentioning prior is that I always let the staff in, show them how to lock up, and then leave with my dogs during the cleaning process as one of my dogs panics at the sound of the vacuum. My first appointment was a deep clean. It went ok. It wasn’t as thorough of a job as I would’ve hoped (for example, the living room fan was not dusted), but it was acceptable. One of my figurines was broken in the process, and the company promptly communicated with me about this, apologized, and took some money off my bill; I thought this was handled well. The second was my first scheduled bi-weekly clean. It went well. No complaints. The third was my second bi-weekly clean. As per usual, I showed the team how to lock up and left with my dogs. When I received a payment request over venmo, I knew the cleaning was complete and headed home. When I was near my house, I noticed the door had been left ajar, but the team’s car was no longer outside my house. I thought this was perhaps a mistake and they were still inside, but they were not, they had left my door ajar upon departure. So not only was my door left unlocked, but was left open on a 90 degree day, AC running, during which time some packages were delivered, meaning the delivery person could have easily accessed my empty home. I reached out to the company about this, explaining in just as calm of a manner as I now am, hoping to discuss the issue as this, to me, is a very big deal, and ought to be at the very least acknowledged and apologized for. I did not immediately pay the venmo request as I felt I was entitled to a conversation prior to payment. However, I was then sent a “payment reminder,” which, to me, communicated that my concern was not going to be addressed. I paid. But decided I will not be scheduling with them again. And my advice is that if you do book with them, probably remain at your house with them while you clean.

MAW cleaning was terrible. They were late to arrive on the initial schedule cleaning time, and after arriving they immediately sent me a request for more money to deep clean the apartment. I had openly advised the MAW manger Hannah prior that due to a prior bad tenant I was completing a pest control services and just needed to bring the unit to a base level of cleanliness as already in plans to remove pet impacted carpet and repaint. The cleaning crew was here for just 2 hours, and used my own set aside cleaning supplies though advised they would utilize their own. Knowing how dirty the apt was I agreed to meet them 1/2 way for what they asked me to pay more. The manger Hannah sent me a new contract for the new agreed amount and new date, and then literally said “ Bless your heart!”. I think we all know what that means in the South. Needless to say, 3 days before the were scheduled to complete the rest of the unit they cancelled. In summary, don’t expect much from MAW, and find yourself a better cleaning service.

Superficial attention to most surfaces but some missed. Could still see spills on tile afterwards. Was quick in scheduling on short notice.

Excellent!!! They got to the job on time and did a wonderful job !! Everything sparkled !!! We were very pleased !!!

Communication was great. They showed up on time. The price was extremely fair for the level of work that they did. It is apparent that they take great pride in what they do. Will be recommending them to all of my friends and family.

Very detailed; great service

They were very detailed and did and amazing job!! Price was very fare!! Amazing company!