Tar Heel Basement Systems

Basement Waterproofing, Insulation, Foundation Repair,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

22 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 75 reviews

Tisha M.
07/2021
5.0
basement waterproofing, foundation repair
  + 0 more
The work was fantastic. We bought this home in early March and the crawl space needed some major attention. Tar Heel Basements were extremely thorough from start to finished. Everyone was very communicative and punctual. Omar, Zack Yon, and Daniel Jones did phenomenal work. The finished product is so impressive. Daniel made sure to walk me through everything once complete so I knew everything that was done and what to be aware of. I cannot recommend their work enough.
Description of Work: Crawl space water proofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Tar Heel Basement Systems
Hello! Thank you for trusting us to provide your home with a solution and we appreciate you taking the time out of your day to share the experience you had with us! - Tar Heel Basement Systems

James B.
06/2021
5.0
insulation, basement waterproofing
  + 0 more
They were efficient and fast. Cleaned up behind themselves
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Tar Heel Basement Systems
Hi! Thank you for taking time to submit a review about your experience with our company. We'll be sure to share with the team. - Tar Heel Basement Systems

Fran P.
06/2021
5.0
insulation, mudjacking
  + 0 more
We were very pleased with the NEAT and GREAT job hey did.
Description of Work: Leveling our front walkway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Tar Heel Basement Systems
Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - Tar Heel Basement Systems

Laurel W.
06/2021
5.0
basement waterproofing, foundation repair
  + 0 more
Very satisfied with outcome. Coordinator was very knowledgeable, professional, courteous. Initially there were a few bumps, though things were sorted, and the outcome is fantastic. Very much value the quality of the work and the warranty.
Description of Work: full seal / waterproofing of basement and dual crawl spaces.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Tar Heel Basement Systems
Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience. We'll be sure to share with them! - Tar Heel Basement Systems

John W.
05/2021
5.0
foundation repair
  + -1 more
We were very happy and impressed with the work performed and quality of service given to us by the team of Ashanti and Mike. The we're also very helpful and curtious providing answers to all of our questions regarding the work being done. Would definitely hire THBS again. Thanks. John W.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Tar Heel Basement Systems

Jerome N.
10/2020
5.0
basement waterproofing
  + -1 more
THBS technicians were absolute professionals from the beginning to the end. They took the time to explain each step in the process and answered all of my questions in very in-depth detail. I would definitely hire them again.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Tar Heel Basement Systems
Hello! That's awesome our team provided a great experience and we appreciate your feedback. - Tar Heel Basement System

Kevin M.
03/2020
5.0
basement waterproofing
  + -1 more
Guys did a great job and cleaned up well after everything was removed
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. -Tar Heel Basement System

Richard D.
03/2020
5.0
insulation, basement waterproofing
  + 0 more
Outstanding service, quick installation and very professional.
Description of Work: Crawl space moisture control. Dehumidifier installation, sealing vents, sump pump and perimeter drainage system, crawl space wall insulation and heavy duty moisture barrier on all surfaces.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. - Tar Heel Basement System

William & pat F.
03/2020
5.0
basement waterproofing
  + -1 more
GREAT from the initial estimate to doing the work.....
Description of Work: fix the humidity problem in the basement to control the mold there

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Tar Heel Basement Systems
Hello! We're glad our team was able to show you a 5-star experience. - Tar Heel Basement System

Marc R.
03/2020
5.0
On time, great communication, excellent follow up when there were questions or modifications needed. Not the cheapest but fair price.
Description of Work: Seal crawl space

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank you so much for this awesome review. We're glad we were able to meet your expectations. - Tar Heel Basement System

David S.
03/2020
5.0
foundation repair
  + -1 more
Zack Mitchell, Nyles and David did a good job installing push piers along one side of my house. Before the work, the foundation wall was out of plumb by an inch. Afterwards one part of the wall was plumb while another section was only approximately 3/8" out of plumb. Overall, I'm happy. I have piece of mind this portion of the footing/foundation wall is stabilized. If there are any problems I know Tar Heel will comeback out to make any adjustments.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,400

Response from Tar Heel Basement Systems
Excellent! We're glad our team was able to show you a 5-star experience and completed the work to your satisfaction. We'll be sure to share with each team member. - Tar Heel Basement System

Carl K.
03/2020
5.0
insulation, wells, foundation repair
  + 1 more
Crew showed up on time, explained what they would do and timeline things would get done. They did a great job, cleaned up after themselves. They were very professional. I couldn’t be happier.
Description of Work: Foundation Repair / Crawlspace encapsulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Tar Heel Basement Systems
Hi! Thank you so much for taking the time to share about your experience with us! We always love to hear from satisfied customers. - Tar Heel Basement System

Sarah B.
02/2020
5.0
Great! Very professional and knowledgeable
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience. - Tar Heel Basement Systems

BILL A.
02/2020
1.0
foundation repair
  + -1 more
THB never resolved the problem I asked them to resolve. Essentially I paid $2600.00 for nothing.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$2,600

Response from Tar Heel Basement Systems
Hello. Thank you for bringing this to our attention. We are sorry for the frustrated caused by this project on your home. We take our customers’ concerns seriously and have brought your comments to our management team. - Tar Heel Basement Systems

Ken O.
02/2020
3.0
insulation
  + -1 more
I wasn’t able to get into my crawl space for a few months after they finished and found areas near my air handler and furnace blocked...
Description of Work: Crawl space encapsulation

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$17,000

Response from Tar Heel Basement Systems
Hello. Thank you for bringing this to our attention. We take our customers’ concerns seriously and have brought your comments to our management team. - Tar Heel Basement Systems

James R.
02/2020
5.0
foundation repair
  + -1 more
Rep was knowledgeable,professional and friendly.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Awesome! Thank you so much for this review. - Tar Heel Basement Systems

Cheryl S.
02/2020
5.0
foundation repair
  + -1 more
This company came out to give us a free estimate on my aunt’s house. I was impressed from the first phone call. The gentleman who came out was very knowledgeable, professional, and friendly. We thought the pricing was very reasonable as well. We however decided not to have the work done. I’m sure they would have done a fantastic job though.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for taking time to submit a review about your experience with our company. We take tremendous care to provide the highest level of service possible during every project. - Tar Heel Basement Systems

Thomas W.
02/2020
5.0
insulation
  + -1 more
Very happy overall with the encapsulation and the post-installation service; have already recommended THBS to friends.
Description of Work: Encapsulation
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia F.
02/2020
5.0
A professional job from start to finish, and the follow-up was prompt, professional, and my (the customer) satisfaction was a priority.
Description of Work: crawlspace encapsulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you very much for taking the time to share this review. We're glad we were able to help you have a safer, healthier home. Please let us know if we can lend a hand on future projects! - Tar Heel Basement System

Carol Ann R.
02/2020
5.0
basement waterproofing
  + -1 more
It went well and they were very professional. The work was done well and the crawl space looks fantastic. We had some scheduling issues because they found a baby snake in the crawlspace so it had to be dealt with but they came back at the next available date.
Description of Work: Crawl space waterproofing and repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank you so for this stellar review. We're glad our team provided you with excellent service. - Tar Heel Basement System

A H.
02/2020
5.0
insulation, basement waterproofing
  + 0 more
Very professional. Answered all our questions before an after installation of sump pump. I recommend them for foundation repair.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne F.
02/2020
5.0
They did an excellent job sealing my crawl space.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank you so much for this awesome review. We're glad we were able to meet your expectations. - Tar Heel Basement Systems

Mary T.
02/2020
5.0
mudjacking
  + -1 more
Very professional from meeting me to inspect work that needed to be done and providing the quote --- to the crew coming out to do the work.They were on time and explained the entire technique as they raised and leveled my storage building floor (they let me watch the process). They finished on time, cleaned up the area and were on their way. Very satisfied and would definitely use them again.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,432

Response from Tar Heel Basement Systems
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement System

SHIRLEY J.
02/2020
5.0
insulation
  + -1 more
Added piering to stabilize my home's foundation (grey clay). Job completed quickly (within 2 days) without damage to trees. Professional, punctual, polite- highly recommend
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Robert S.
02/2020
5.0
foundation repair
  + -1 more
I have rain water undermining the driveway near my attached garage. I reasoned that pumping a supporting substance would not only fill in the "undermined soil", the substance forced in under pressure would also support the concrete driveway. The inspector informed me that my theory would not work and that what I needed was pea gravel inserted into the hole created by the drainage. He seemed quite competent and I accepted his assessment. It was refreshing to have a candid answer rather than "we can do it" even though the attempt would not have solved my issue
Description of Work: Foundation Repair- undermined driveway concrete
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. -Tar Heel Basement Systems
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Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Insulation,
Foundation Repair,
Concrete Leveling,
Basement Remodeling,
Wells and Pumps,
Home Warranties,
Structural Engineering,
Chimney Repair

FAQ

Tar Heel Basement Systems is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Tar Heel Basement Systems offers free project estimates.
Yes, Tar Heel Basement Systems offers eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
No, Tar Heel Basement Systems does not offer warranties.
Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM