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Master Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning

About us

Master Heating and Cooling has been an industry leader here on the Outer Banks of North Carolina for over 25 years. This family owned and operated company is a authorized Lennox dealer, specializing in all phases of installation. Additional address - PO Box 707, Kitty Hawk, NC 27949.

Business highlights

37 years of trusted experience

Services we offer

Heating and AC maintenance, duct cleaning, sea salt removal & blast testing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Shari A.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced outdoor HVAC system and set my Avon property up with a monthly maintenance to deter rust and retain system health longer.First year of de-rust/maintenance service is included in original contract.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Chuck B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Contractor came quickly when I called with no heat. Problem was from the power company was diagnosed quickly and correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They contracted to finish installing duct work beneath our house. They were prepared to do the job as contracted in less time ( as well as my cost ) to me. The work done by Dave, Jim, and Jeff exceeded my expectations.I will be using their service again as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Barry H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Provided quality service at a fair and reasonable amount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer D.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They started in February or March, it is not finished yet. It is going excellent overall. I called five other HVAC providers in the area and they did not want to put in a new system but Master Heating & Cooling were willing to do the work. I would tell others to call them directly without bothering to call other providers.
Description of Work: We are using Master Heating & Cooling. They are putting in a whole new system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Don O.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Installation of new HVAC systems (inside & outside, upstairs & downstairs) occurred very promptly and smoothly, the administrative process was done very professionally and efficiently, including Master taking care of warranty registrations, etc. Maintenance and service from Master in the past has been prompt, efficient and complete, and we have no reason to expect anything different in the future.
Description of Work: We solicited proposals for new HVAC systems and Masters was very competitive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$9

Bob F.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very smoothly. Upon arrival, the 2 technicians kept me informed every step of the way as to their progress. As it was cold and I would be without heat for the better part of the day, they would periodically check in with me to tell me how much work they had to do before the new unit would be up and running. As said, the heat pump was warming the house up by 5 that evening. They were prompt, professional and conscientious in their work.
Description of Work: Changed my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,250

Beverly B.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
After over a year of continuous service problems with one of the mini split units, Master Heating & Cooling replaced the entire unit at no cost. They have always been prompt, courteous, and efficient.
Description of Work: Installed (2) heat / AC mini split units in a renovated garage as well as general service maintenance on existing heat pump.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

    Contact information

    3915 S Welch St # 105, Kitty Hawk, NC 27949

    www.masterhvac.net

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Master Heating & Cooling is currently rated 4.9 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Master Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Master Heating & Cooling offers free project estimates.
    Yes, Master Heating & Cooling offers eco-friendly accreditations.
    No, Master Heating & Cooling does not offer a senior discount.
    No, Master Heating & Cooling does not offer emergency services.
    Yes, Master Heating & Cooling offers warranties.
    Master Heating & Cooling offers the following services: Heating and AC maintenance, duct cleaning, sea salt removal & blast testing.

    Contact information

    3915 S Welch St # 105, Kitty Hawk, NC 27949

    www.masterhvac.net

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM