Kitty Hawk Carpets & Home Furnishings

Installed new subfloor and tile in bathroom. Only quibbles so far as mastic in duct and tile around toilet opening did not make it possible to install toilet bolts without some grinding.

The tile was installed on the diagonal which took a lot more planning and cutting. It looks spectacular and everyone who comes over comments on it. There is a lot of variation in the tile and Gary and Jason took the time to think about where to place each tile so that although it looks random, there are no places where there is too much light tile or too much dark tile. As soon as we saw it, we knew that a lot of thought went into the tile placement. In the bathrooms, they built shampoo boxes in the tile and also were responsible for the placement of tile trim in one of the bathrooms. In the second bathroom they installed river rock on the floor of the shower and also on an area of the floor. It was Jason's idea to do a free form shape as if the river rocks were an area rug. That required a lot of extra cutting and planning. The backsplash in the kitchen was also installed by them and, as with everything else, they took a lot of care and pride in their work. Gary and Jason are more than expert tile installers, they are really artists. Terry Johnson and her whole crew are responsive and professional. Terry and Vera were a great help in selecting the tile and made the choice of grout easy. I totally trust their judgement. This was a big and time-consuming job but I am thrilled with the results and can't recommend them highly enough.

Terry seemed to do all she could but STAIRCASTING said all my wood was a in stock item and I would have it within 3 days. They lied and two thirds of the material I paid cash for was not provided until 5 weeks after the initial purchase date.