COZY KITCHENS

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We were happy with them. They have very good follow up. They have high quality cabinetry work.

We had a great experience with Cozy Kitchens (CK). Don't cross them off your list because of the cost of our kitchen. I believe many if not most kitchen remodels done by Cozy Kitchens cost less than ours. We live year-round in our Outer Banks home and felt a splurge to get exactly what we wanted, including considerably more kitchen storage space than is needed in most vacation/rental homes here, was worthwhile. CK can and does work within a lower budget than we chose to--higher too in some larger homes than ours, I'm sure. CK does contemporary, traditional, in between, whatever you want. John, Dave, Angela, and Matt gave us expert design help and advice. Nate coordinated the project and minimized the project time (about two weeks total time between demolition of the old kitchen to completion of the new) with a detailed installation schedule, and made sure CK started and finished on time. Dustin and crew did a first-rate, professional installation. We provided some appliances and a sink and faucet, and they installed them although they would have ordered these as well if we wanted. Most other materials CK ordered in or built, delivered, and installed. We used a plumber and electrician CK suggested who did excellent work at a fair additional cost of under $1000 (some water and electric had to be moved). CK would have allowed us to subcontract out with other people including tile installers we wanted, but we found two important advantages of using the people CK suggested was that the plumber and electrician they suggested have a good working relationship and experience with local building inspectors, and they will stay on track in a tight schedule. We felt the cost was very fair, commensurate with the quality of materials and installation. The one element that was higher than we expected was the tile work, easily double per square foot what we've paid for several comparable tile projects in recent years. Part of the reason for this is that CK uses an expensive Schluter underlayment for the floor tile. Matt says the kitchen floor holds up much better that way, and although we haven't had a problem with floor tile installed over Durock cement board, he may be right. The tile installation quality was outstanding, so we did not ding CK here for Cost, and besides, the tile work was a relatively small portion of the budget. The tile looks fantastic. CK's cost for appliances, by the way, is very competitive with what you will find elsewhere including the web--we've seen other remodeling contractors try to mark appliances they order for you way up--CK did not do this with our range hood. There were a few very minor glitches. It would be unrealistic to expect a project with the scope and impact of a total kitchen remodel to be done without anything needing extra attention. The key is: do they make any problem immediately right without any flak?, and CK installers and subcontractors absolutely did that. We are very grateful for their skill and flexibility in planning and execution. We couldn't be happier with the process and how it all turned out. Our new kitchen looks great and does exactly what we need. Cozy Kitchens is very highly recommended especially if you need expert design help, project leadership, and a top-quality installation.