Unprofessional young couple who stormed off our property before we could even get an estimate. Intimidated by being questioned about being late. Said he got held up, cause he was washing his equipment. Wife had confirmed the appointment the night before. They disagreed on my lawn right in front of us. He got offended, and abruptly walked away from his wife and I. They were definitely not on the same accord. Wife stated they would give an estimate and do the job the same day. He disagreed he could do it. They showed up 2 hours late, no respect for peoples time. After leaving, sent me a 50 word text ranting and raving telling me I need to go pray. Wow, this is not the first time I've gotten help from Angie's List and got a company with a bad disposition. Emailed me back and wanted me to take a pick of the tree and sent it to him for an estimate, Won't happen. Feel sorry for Alli.😒 Then after leaving my house, he FLOODED my phone with emails and comments. I didn't respond because I feared he could return and retaliate. I truly felt that after arriving to my home he was intimidated because I questioned why they were 2 hours late after I had confirmed an appointment the night before with his wife Alli.
Description of Work: 1 Tree cut and Removed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A & B Tree Expert
Sorry but you have the wrong company ma'am if you want to call us you will see 336-588-6942 and my name is Chris we will be glad to come out and give you a free estimate and my wifes name is Patricia so I think tjay was for A & B Tree Experts with an s mine is A & B Tree Expert without an S . Read the pics yeah we don't talk to customers like that and we would never pressure the customer into letting us do jobs the same day we stay really busy and im booked up till the first week of August
Ken P.
10/2014
4.0
tree service
 + -1 more
Was half hour late. However, he was very quick and efficient with his work and crew.
Description of Work: Cut trees down, removed brush, wood, and chipped branches
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,600
Response from A & B Tree Expert
Thank you [Member Name] and we would love to keep you as a future customer
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Service Categories
Tree Service
FAQ
A & B Tree Expert is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
A & B Tree Expert accepts the following forms of payment: Check,MasterCard,Visa
Yes, A & B Tree Expert offers free project estimates.
No, A & B Tree Expert does not offer eco-friendly accreditations.
No, A & B Tree Expert does not offer a senior discount.
Yes, A & B Tree Expert offers emergency services.
No, A & B Tree Expert does not offer warranties.
A & B Tree Expert offers the following services: Trimming , Pruning , Removal , Log Splitting , & Cured Wood Chips