Smiths Tree Specialist

When he first arrived, he asked for an advance so he could buy fuel for his chain saws. We advanced $50. When he came back to remove the tree, he left a stump that was about twenty feet high. He asked to be paid the remaining $450, but agreed to leave two chain saws as earnest. Several days later, he returned and said he needed the saws for a job, but would complete our job the next day. We haven't seen him since, in spite of numerous calls.

MASSIVE DAMAGE, POOR SERVICE, CONSTANT FAILURE TO RETURN AND FIX THE DAMAGE. MANY PROMISES BUT NO SHOW

They hound you to death. They were always asking for draws. They had us pay a thousand here, five hundred there. We paid them the last thousand and they just disappeared. Their Bobcat destroyed our front yard. They dropped the trees and just left everything in the yard including their personal trash. They haven't even cut up the trunks of the trees yet. I wouldn't recommend them to anyone. Our neighbors used them as well and the same outcome. They never finished anyone's work before they moved on to the next home on the street.

We have not seen anyone since then. Our insurance man says their insurance has lapsed. Never use them or anyone who goes door to door!!

The estimate (pictured below) was received from Smith Tree Specialists on Sunday, May 20, 2012 at 3PM. Large limbs were removed from tree by 6PM and $250 deposit check was apparently taken to the owner and cashed at a gas station. (check at bottom of page) The limbs were cut and dropped onto the hydrangea bushes (planted seven years ago in honor of our newborn daughter) and privacy fence below and were not removed, as per the signed contract. Upon deciding that the job was just too much for them (evidently that included simple removal of the downed limbs), Smith’s Tree Specialist left. (pictures are from Weds AM) My husband called on Monday and spoke with the owner of the company who assured us that he would have someone out to remove the mess ASAP. He visited the site, and said that the limb removal that had already been done was a $400 job so we should be happy we got what we did. When I called again Tuesday, he seemed nicer and he promised he would have someone here by Tuesday before noon. He called at 12:30 and he said it would be later, then I called at 3:30 and he said it would be after 5pm. No one ever came back.