They came out and gave any estimate when they said they would and the work was done on the scheduled. We heard about them from our membership with Costco for garage door installation, but would definitely use them again for the professional service.
Description of Work: Installed two garage doors and openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Art H.
03/2014
5.0
garage doors
 + -1 more
The tech. was punctual.He identified the problem as a broken spring and repaired it successfully.I have used this company on a previous occasion and found them to be excellent.I would highly recommend them.
Description of Work: Repaired garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Scott R.
01/2013
5.0
garage doors
 + -1 more
Gave us a quote on Monday, which was the best of three we received for nearly identical doors with opener. The door was a basic, white, non-insulated door. Installed two days later. Couldn't ask for better combination of price, quality and service!
Description of Work: Installed new 7x16' garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Art H.
01/2013
5.0
garage doors
 + -1 more
I called Piedmont Garage Doors on Monday Jan. 7th.They scheduled my repair for Wed Jan. 9th between 8-12.They called that morning around 8:00 and said they were on the way.The tech. arrived about 8:15.They were very professional and repaired my garage door in about 20 minutes.I was very satisfied with their service and would use them again.
Description of Work: Garage door repair
Rating Category
Rating out of 5
Yes, I recommend this pro
$85
susan D.
12/2012
5.0
garage doors
 + -1 more
Overall I was very pleased with the experience. The quality of the work was good and the price was very reasonable. The only criticism would be that the installer did not know exactly what the salesman and I agreed on, which I anticipated. He didn't know that I was going to use the old window inserts and started to install new ones. He also did not have the piece of molding that needed to be replaced and had to return the next day to finish the job. However I don't consider that a big deal. The job was completed successfully and I would certainly use them again.
Description of Work: The top panel in my garage door was damaged. A salesman came to determine what needed to be done. He arrived on time, was very friendly and knowledgable. He determined that the panel could be replaced however the color would be slightly different. Also the window inserts would be different. I decided to replace the panel and use the old window inserts and not purchase new ones. There was also a piece of molding that was broken and needed to be replaced. About a week later a technician came out to do the work. He worked quickly and in addition to doing the requested work, he reattached some molding on both garage doors that had come loose and he straigthened a track at no additional cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256
Maggie D.
11/2012
5.0
garage doors
 + -1 more
Chris was the person that scheduled the appointment and he was very polite and worked with my schedule. Ed the repairman called when he was on his way and completed the job in the time frame that I needed. He was very professional and I would definately call or refer them to anyone.
Description of Work: The repair service was prompt, neat, clean and very polite. I needed a bar put across the door for support, new springs and the rollers put back on track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary H.
04/2012
4.0
garage doors, home builders
 + 0 more
The service was good when they arrived. They had canceled the appt. on their books and did not come until I called. Rescheduled the same day.
Description of Work: Tuned up garage door and corrected minor items. Discussed future options for a new door and future maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$69
Laura V.
03/2012
5.0
garage doors
 + -1 more
The repair work went well--- smoothly and quickly.
Description of Work: Repairman arrived promptly and went to work replacing a broken door spring. Cables were re-attached and slack taken out. Loose nuts/bolts were tightened. Broken parts removed. Repairman was knowledgeable and did a good job. I believe this repairman was a subcontractor for Piedmont (which was fine with me as I was able to get the repair completed the same day I made the call). Overall a very satisfactory experience + I did not feel he was there to push a bunch of unrequested services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Tracey C.
02/2012
5.0
garage doors
 + -1 more
I would recommend them. First of all, the doors that they carry are made by a local company, which I like. They came when they were supposed to come. They gave me the lower Costco price when I told them I was a member, without making go down to the store.The doors look beautiful and are really quiet. I considered buying some extra accessories, but they told me they probably weren't necessary and encouraged me to wait. They said they'd be happy to come back if I wanted the accessories after all.
Description of Work: I used the services of Piedmont Garage Doors to replace my garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
michael and peggy M.
02/2012
5.0
garage doors
 + -1 more
They did a good job. They took the time to explain everything to me and it has worked fine since.
Description of Work: They turned up our garage door by checking on the oil, fittings and they cleaned everything up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Beth & Bob C.
02/2012
5.0
garage doors, remodeling
 + 0 more
It was an excellent experience. The service call was very good. The price was satisfactory.
Description of Work: I used them for garage door service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Rebecca A.
01/2012
5.0
garage doors
 + -1 more
They were very courteous. They gentleman that came out was very nice.
Description of Work: They came out to check out my garage door. They tighten some things and got it back to working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
virginia S.
12/2011
5.0
garage doors
 + -1 more
They came early and didn't take too long. He checked out everything on my garage doors. He was familiar with my neighborhood so he could easily tell what was wrong with my doors. He was very polite and nice. He explained everything to me. He was very professional.
Description of Work: Piedmont Garage Doors fixed my garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
dean W.
11/2011
5.0
garage doors
 + -1 more
They were excellent and showed up within 35 minutes after I called on a Thursday morning. They were fast, prompt and the experience was good. I will use them again in the future.
Description of Work: I used Piedmont Garage Doors to replace the pulleys on my garage door. They also replaced a bar at the top of the door to reinforce it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Michael F.
11/2011
5.0
garage doors
 + -1 more
They came when promised and performed the work in an orderly fashion.
Description of Work: Installed 2 carriage house style garage doors and battery back up belt drive garage door openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Janie K.
09/2011
5.0
garage doors
 + -1 more
Very impressed with the prompt response. Arrived early for the estimate appointment. However, they did call us first to make sure it would be OK. The estimate was very detailed in the work that needed to be done and we were provided a detailed estimate of the exact doors and openers to be installed and the individual cost for each. They did honor the discount offered through Angie's List. On the day of installation, workman arrived right on time. He worked diligently taking down 2 doors and 2 openers. He then installed 2 new doors and 2 openers. He also installed a safety cable on an existing door. Will call these folks again if I need assistance with garage door and/or garage door openers.
Description of Work: Removal of 2 existing garage doors and garage door openers. Installed 2 new garage doors and 2 new door openers Also installed a safety cable on an existing garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,711
Shari A.
08/2011
5.0
garage doors
 + -1 more
It was repaired in less than an hour and has worked great since. And with the Angie's List discount cost less than I would have expected.
Description of Work: Repaired garage door that would go up and had been unpredictable for some time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
robert D.
05/2011
5.0
garage doors, remodeling, home builders
 + 1 more
A vehicle crashed through one of our garage doors. We had only owned the home for a few weeks. My wife was in NC and I had not yet moved from PA to NC. I was 400 miles away and knew no one, so I used Angie's List to find a garage door company. John from Piedmont Garage Doors came out and was very helpful. John disabled the motor so what was left of the door could not be raised to cause further damage; this also helped secure the house. John made recomendations as to the type of doors to use and explained everything in great detail. The damaged door was replaced first; it was done quickly . The second door was replaced at a later date; due to it's size it had to be special ordered. John again came through again making sure to get the infomation correct so that the door could be made correctly the first time. The second door was installed by Chris and operates perfectly. Much to my surprise Chris was just finishing up when John showed up to make sure that everything was done correctly. I have not encountered many sales reps that do this. Piedmont Garage Door, John and Chris, did a great job.
Description of Work: Removed and Replaced 2 garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
stephanie M.
02/2011
5.0
garage doors
 + -1 more
Bill came out to give an estimate, was fair and polite, no pushy selling. We agreed on a door and I gave him a deposit. An installer came out 1.5 weeks later and completed the job in 3 hours. The company was in the process of physically moving their location so this may have normally taken less time to schedule installation. It was a good experience.
Description of Work: Piedmont removed an old inoperative wood garage door and installed a new steel one with an overhead remote opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Karen M.
03/2010
5.0
garage doors
 + -1 more
Wonderful! He fixed it quickly, gave it a tune-up...it works better than it has in years. I used my Angies List coupon and it was the best $50 I've spent in a while! Quick and professional...I'd recommend to anyone.
Description of Work: My garage door "twisted" in mid motion and was stuck..."jacked in the hole" the scheduler called it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
David F.
03/2010
5.0
garage doors
 + -1 more
I was late for an event and when I got in my car and pushed the garage door remote, the door went halfway up and then started making a loud grinding noise. Once I got out and pushed the button to stop the motor from grinding, I noticed white flakes falling onto my roof from the opener. After a moment of panic, I saw that I could disconnect the door completely from the opener and use the door manually. As soon as I got home, I went straight to Angieslist. A quick search pointed me to this company -- great ratings and a great coupon offer. When I called first thing Monday morning, Roger was very professional and got me set up with an appointment for the next day. The repairman, Ed, was about an hour behind schedule, but he went right to work and pretty quickly had me back in business. He showed me the bill ($128), and I showed him my Angieslist coupon. He went back and recalculated and presented me with the final bill for $87 -- a 32% savings! Thank you, Piedmont Garage Door and Angieslist!!!
Description of Work: They diagnosed and replaced the drive gear in my garage door opener, reattached the door to the opener and made sure it was adjusted properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$87
Damon M.
10/2009
5.0
garage doors
 + -1 more
They were good. The work was a fair price. They delivered the work appropriately. The sales guy was competent and the installer was very good. It looked like he did a good job.
Description of Work: Piedmont Garage Doors came out to install a new garage door for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
dean W.
10/2009
5.0
garage doors
 + -1 more
It was a great experience, and the first time I ever used a coupon from angieslist.com. They happily accepted it, and were super-professional from beginning to end.
Description of Work: Spring replaced on garage door. Door straightened out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jason C.
09/2008
5.0
garage doors
 + -1 more
The experience was good. I had no complaints. They were professional and on time. They did the work in a timely matter and they were easy to work with.
Description of Work: They came out and removed my old garage door and installed a new one and a garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert B.
08/2008
5.0
garage doors
 + -1 more
I was very pleased with the company's handling of my problem. I knew in advance what the cost would be and appreciated the honesty and promptness of the workman. I found his advice to be knowledgeable and forthright. I plan to use this company again when the door opening mechanism needs replacing.
Description of Work: Recently one of my garage doors began to stick and lurched at the beginning of each open cycle. I made some minor adjustments to the tracks but could not discern any problems. In addition the screw-type mechanism was very noisy and vibrated. I called Piedmont Garage Doors after reading favorable reports in Angie's list. The workman arrived on schedule, quickly assessed the problem and made some appropriate lubrication. He suggested that I would be wise to continue to use the door opener until it completely gave out. Although the mechanism was somewhat worn, it operated much more quietly and would probably last for another year or so. At that time, he advised that I replace the entire opener assembly with a chain drive which would be quieter, more reliable and economical. The charge was the standard base charge for an inspection and adjustment: $85.00. The work was completed in less than an hour.
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Service Categories
Garage Doors,
Homebuilders,
General Remodeling,
Doors
FAQ
PIEDMONT GARAGE DOORS is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
PIEDMONT GARAGE DOORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa