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MAID TO PLEASE, INC

House Cleaning, Home and Garage Organization

About us

Residential and Commercial cleaning

Business highlights

33 years of trusted experience

Services we offer

Weekly, Monthly, Spring,Holiday, Move-in/out and one time cleaning; free estimates. Organizing services available.

Services we don't offer

Carpet cleaning, Laundry

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 116 reviews

courtney C.
10/2017
5.0
house cleaning
  + -1 more
AHHH-MAZING. These gals work HARD. They got here at 3pm today and they are still here at 7pm busting tail and making everything sparkle like the top of the Chrysler building. They are efficient, without sacrificing quality. I have never seen my place so clean. I would absolutely definitely 100% certainly hire them again!!! Thank you SO MUCH for such a great service! I am SO glad to have found you!!!
Description of Work: Deep clean of kitchen, bathroom, blinds and windows, and dust literally everywhere else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Josephine B.
10/2017
1.0
house cleaning
  + -1 more
It was awful. Four people arrived and two were physically unable to perform the cleaning. Took ages to do very little, had to ask them to leave.
Description of Work: Dust and vacuum empty upstairs bedrooms & two bathroom. Clean main floor, master bedroom and bathroom.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Heather M.
10/2017
5.0
house cleaning
  + -1 more
We have used Maid to Please for many, many years and have been well pleased with their service and professionalism. Margaret is great to work with and very communicative. The team has taken such good care of us and our home. Would not hesitate to recommend to others!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly L.
10/2017
5.0
house cleaning
  + -1 more
Maid to Please has been cleaning my home for 15 years. They have always done a very good job, and all the ladies are very kind as well. When the occasional thing has been missed, they are responsive to make sure it is taken care of and done better the next time.
Description of Work: Thorough house cleaning top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Tony W.
04/2017
5.0
house cleaning
  + -1 more
The 4 ladies who did the work were so friendly and worked very hard to please me. I lost their phone number and so never called them back. We have had another service ever since. But I am going to give "Maids to Please" a call to see f they are the same group and about price. I believe Margaret was the owner.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MAID TO PLEASE, INC
Hi, thanks for contacting us again. I'm sorry you lost our number, please let me provide it to you. Maid To Please - 336-749-6009, hope to hear from you soon.

Lucy W.
02/2017
5.0
house cleaning, home & garage organization
  + 0 more
I was impressed with their prompt response and willing accommodation for my last minute request - Margaret assembled a team to tackle a big job on a day they do not normally work. She kept in touch as I traveled to North Carolina and adjusted her schedule to meet my needs. At the last minute I had to cancel the job because the house was in far worse condition than anticipated. There were days of clearing out required before any cleaning up could be done. Had I been able to stay longer, Maid To Please would have been my first choice for cleaning. As it was, I had to turn over the rest of the work to a realtor to finish. Based on the professional approach and the gracious accommodation of my unique requirements, I highly recommend this company.
Description of Work: Arriving from out of town to clear out and clean up a house to put on the market - short notice and quick turnaround.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from MAID TO PLEASE, INC
[Member Name Removed], I'm sorry that I didn't get the opportunity to meet you. I do appreciate very much that you took the time to write a review. I'll glad that you were able to get the house on the market. Let me know if we can assist you in the future. Thanks, Margaret

Rhonda M.
01/2017
5.0
house cleaning
  + -1 more
I'd never use anyone else. Maid To Please did an outstanding job!
Description of Work: I contacted Margaret at Maid To Please a couple of weeks before Christmas 2016. I needed a 3 bedroom single family home cleaned top to bottom. The renters had moved out leaving the home in a complete state of filth. It had been 11 days before the abandonment of the home was discovered and food had been left to spoil in the refrigerator. It was such a filthy mess throughout the entire home, I wasn’t sure she’d accept the job. I arranged to meet her at the home so she could take a good look around and we walked through every room discussing what needed to be done. To my delight, she accepted the job. Let me say right off the bat that the $650 charge was worth every dollar. Every single room of this house was completely filthy. It was disgusting. I was embarrassed to even ask another person to do a job I wasn’t willing to do myself even though it was not I who made the mess. Not only did she accept the job, she told me she and her team could complete it before the end of December. I was stunned that such a big mess could be completed in that short of a time period. Her commitment to get it done before the end of December meant an $800 savings on my end because the house could be turned back over to the landlord by January 1st so no more rent would be due. Margaret and her team met the deadline of December 30 she had set for them. I had to go out of state for 7 days during the clean up time. The house was empty, so Margaret and her team let themselves in and out as their schedule allowed. She coordinated with me as needed through text messages while I was out of state. After my walk through with Margaret, I felt completely confident they would hold up their end of the bargain and enjoyed my Christmas vacation in peace. I cannot express in mere words the level of filth these ladies had to remedy with this cleanup. I was absolutely amazed at the incredible job they did. The toilet in one of the bathrooms had so much mineral buildup from hard water and also from simply not being cleaned on a regular basis, I was sure it could not be cleaned and a new toilet would have to be purchased to replace it. I was shocked to see a perfectly clean toilet bowl that looked brand new. I’ve never seen anything like it. Margaret and her team did an outstanding job with this house. They cleaned from the ceiling to the floor; walls, baseboards, floors, vacuuming, oven, inside and outside of all appliances; ceiling fans; blinds; windows; dusting built in furniture; they did a superb job throughout the entire house. The kitchen and one of the bathrooms were really filthy and the worst part but they pulled it off and they looked perfect! They had that place ready to rent to the next tenants within a very short time. I could not recommend them more highly. I found Margaret to be professional, personable, friendly, honest, and straightforward. If I ever need any type of cleaning done, Margaret at Maid To Please is my first and only choice. Thank you, Margaret! You and your team really saved the day for me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

KIM J.
12/2016
4.0
house cleaning
  + -1 more
They did a pretty good job. Basically, they spent the whole time on the kitchen, but did a great job.
Description of Work: Purchase of Big Deal for 3 hours housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

joanna C.
10/2016
5.0
house cleaning
  + -1 more
Margaret and her staff did a great job. They were professional -arrived on time -was happy with the results.
Description of Work: Cleaned my house. Bathrooms, mopped, dusted, vacuumed and general house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from MAID TO PLEASE, INC
Thank you. It was a pleasure meeting you.

Marylee B.
10/2016
2.0
house cleaning
  + -1 more
There were TWO MAJOR problems. I made a point to tell the incharge person with the three person crew NOT to leave water on the brown grout. (I had just paid $400.00 to have the grout redone a few weeks prior.) Instead, they left water on the grout and when it dried on its own, the water left white spots on the grout. They covered up the problem with a throw rug. They "ran out of time" and DID NOT clean the KITCHEN FLOOR! What is more basic in housecleaning than to include the kitchen floor?
Description of Work: I needed a general overall housecleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$94

Response from MAID TO PLEASE, INC
Thanks for taking the time to review our service. I do apologize for the water spots we caused. We would have gladly returned to correct the problem for you. Anyway; I will surely bring this to the attention of the crew that serviced your home. Although we ask the homeowner to inspect our work before we leave, we have no problem returning to take care of something we missed. I also hear you say that we should had budgeted time to take care of the kitchen floor. Normally before starting a job, we ask the customer what areas of the home we should make a priority and make sure we take care of those items first. That way, if the purchased hours are used up before the work is completed and no additional hours are purchased, the areas important to you are taken care of. We are sorry that you were not completely satisfied with our work. We always strive to make sure the customer get their money's worth and more.

Jef S.
10/2016
5.0
house cleaning
  + -1 more
Maid to Please performed an outstanding job. The owner, Ms. Staton, was on site at all times with her employees, and worked as hard as anybody. They are a very conscientious company, and all of their employees are friendly, courteous, and professional. They brought all of their equipment with them. Maid to Please was on time and on schedule. And I gave them very little notice that I needed their services, but they made their services available to me. Maid to Please spent a great deal of time ensuring that I was happy with the work, and they were very attentive to details. Also, Maid to Please was very flexible...I needed the use of one of the structures they were cleaning, so they altered their work plan to accommodate my need. I really appreciated that. When they were done, the houses simply sparkled from top to bottom!
Description of Work: I needed two large houses that had been neglected for quite some time to be professionally and thoroughly cleaned. Work to be done included the cleaning of bathrooms, kitchens, inside all shelves and counters, as well as extensive cleaning of floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from MAID TO PLEASE, INC
Thank you for reviewing us. We enjoyed working with you.

rebecca S.
07/2016
3.0
house cleaning
  + -1 more
They were very accommodating. They tell me, on the deal, that there is going to be two people and they came in with four people. I don't think four people clean your house properly. I walked into the room and one woman was sitting there just wiping a lamp shade with a dry paper towel. The woman, Margaret that owned it, had her stuff together and was cleaning like crazy. She had a couple of people with her. There were four people in the house and I did not like that. She was fine. I felt like one of them was just a body there. So essentially, I didn't get the time I paid for. It was perfectly a reasonable cost. The woman was so nice. One of the women was just literally slow and just didn't really know what to do. Ultimately, they did an okay job. The woman that owns it was professional. I would use them again and I'll tell her that I wanted two people and I didn't want four people in my house cleaning.
Description of Work: I purchased a big deal from them. It was $75 for three hours of housecleaning and 10% of next appointment.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from MAID TO PLEASE, INC
Thank you for taking time to review us. We will re-visit the description of our deals to make sure it is clear, the number of people on a job can vary, and modify the wording as necessary. We use several different cloths for cleaning, depending on the area of the house: (1) Lint free bar mops for glass and mirrors. (2) White Terry cloth bar mops for general cleaning. (3) Bright green or yellow lint free cloths for kitchens. Fresh clean cloths and mops are used at each job, and are sterilized each night in separate heavy duty washers with hot water, bleach and detergent. You may have seen one of our workers wiping a lamp shade with a white bar mop that had been treated with dusting spray. Lamp shades get brittle over time, so we treat them with kid gloves. We know some workers don't work as fast some as others, and always give customers extra free time just in case; except when the whole crew consists of our "A" game workers. Thanks again for the review.

Donald K.
06/2016
5.0
house cleaning
  + -1 more
The services provided were professional and consistently good.
Description of Work: General Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from MAID TO PLEASE, INC
Thank you. We enjoy working with you. Quality is our reputation.

KIM J.
05/2016
3.0
house cleaning
  + -1 more
I wasn't satisfied with their service. They were professional. I would use them if their prices were good. I would tell them to do specific things that I need them to do. After they came in, I had a handyman come in the next day and his wife was with him. His wife does the same thing and his wife was walking around. She asked if I had people in here cleaning. I said yes, and she pointed out things to me that I did not notice such as why didn't they get the cobwebs off the ceiling or why didn't they sweep the baseboards? I have a kitchen counter and they didn't even wipe the walls down until the kitchen counter. It had all kinds of stains. I didn't really pay attention to those things. They didn't clean out my kitchen sink. My kitchen sink had a bright stain of something and I could understand if they couldn't get it out, but it looked like they didn't even attempt to clean. They cleaned on top of the microwave, but they didn't clean inside -- it had grease and oil. I didn't pay attention to all that. They cleaned my stove and refrigerator, but they could have done a better job of cleaning other things. When I was calling her I needed the service ASAP because I had my niece coming in. I waited a day and half for them to come in. I get that they are busy, and I understand that their current clients take priority but they need to let me know. They asked me for the date that I wanted them to come and I gave the date. But the next day she called me at 5 o'clock and said that she is busy and would reschedule the next day.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$75

Response from MAID TO PLEASE, INC
I am sorry there were misunderstandings about the services we performed. Normally when we arrive on a job, we ask the customer to tell us where they want us to apply the hours purchased. The package purchased only allowed us to deliver three man-hours of service. A lot of the items pointed out to you by your friend were not things we missed, but instead were not touched because we wanted to make sure we got the things done that you considered to be important. (We always offer the option of purchasing additional time in one hour increments). And true; it did take a couple of days for us to find a hole for you in our schedule and I apologize that it took so long, but our schedule is made a week in advance, and I did want to help you out.

Megan L.
03/2016
5.0
house cleaning
  + -1 more
Let me first say, I am a perfectionist and when I take the time to hire a professional-- I expect exceptional service. Thankfully, I found just that with Maid to Please. Words cannot describe how FANTASTIC my home looks after Margaret and her team did their magic. I have tried other maid services in the past and my home has never looked this good. I have old hardwood floors and several animals so it is impossible for me to keep them clean. I don't know what they did, but my floors look brand new-- I can never get them to look like that with my amateur cleaning methods. Margaret was wonderful to work with and very professional. The team arrived right on time and wasted no time getting to work. I am very pleased and will definitely call them again for a future house cleaning.
Description of Work: Deep spring clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from MAID TO PLEASE, INC
[Member Name Removed]: Thank you for your feedback. I am glad that we were able to meet your needs. Please consider us again when you need future service, and we will be happy to accommodate you. Margaret.

Deborah I.
03/2016
2.0
house cleaning
  + -1 more
I am afraid to get into the details...
Description of Work: They were supposed to clean my house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Response from MAID TO PLEASE, INC
Thanks for taking the time out to review our work. Our goal is to give 100% customer satisfaction and find it disappointing when we don't meet that goal. You were notified that the crew was running 30 min behind schedule due to extra cleaning requested by the previous client, which could happen at any given time. We spent 5 hours cleaning even though it was only a 3 hour purchase. We wanted to show our loyalty by getting thru the majority of the requested list. As always we ask the customer before leaving if everything was okay--you replied "Yes". So it will be very helpful to know what went wrong. Again, I do apologize that you were unhappy with our service. Margaret

Terri B.
02/2016
5.0
house cleaning
  + -1 more
Excellent marks all around....love these ladies!
Description of Work: Thorough house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from MAID TO PLEASE, INC
Thanks for the review. Glad we were able to meet your needs. Call us again sometime.

Glenn S.
02/2016
3.0
house cleaning
  + -1 more
not well. I tried them 3 times. They did things that didn't need to be done; even though, the week before I had told them not to. I have hardwood floors throughout my house and they did not do a good job on them all times they were there. There were four of them each time and not always the same people. I prefer having the same person each time who remembers what I want done or don't need done each week.
Description of Work: cleaned my house

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$80

Response from MAID TO PLEASE, INC
Thank you so much for taking the time to review to us. It has been over a year since we serviced you, but we appreciate the opportunity to clarify what we think has happened. “***They did things that didn't need to be done; even though, the week before I had told them not to****….. We are compulsive when it comes to cleaning and as you stated, sometimes we over clean. When we see things that need to be done, sometimes it is hard to leave them. ***** I have hardwood floors throughout my house and they did not do a good job on them all times they were there***** I can imagine how frustrated you were about the hardwood floors, but not as frustrated as we were. We wanted to use our tried and true cleaning methods, but we agreed to use your hardwood cleaning products. We wanted to honor your requests before suggesting our products and methods. “There were four of them each time and not always the same.....” I wanted to get at least two crews familiar with your home to make sure there is adequate coverage when crew members are out because of vacations, appointments, illness, etc. You also provided us with a varying detailed cleaning list each time we visited, and this would have lengthened the learning period. Again, I’m sorry for any frustration you may have experienced MTP

Linda M.
01/2016
5.0
house cleaning
  + -1 more
very professional great job very friendly espesially Margerot the owner they did great .
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MAID TO PLEASE, INC
Thanks for taking time out of your busy schedule to review us. We enjoyed meeting you and look forward to our next visit. Margaret

Anita M.
01/2016
5.0
house cleaning
  + -1 more
Superb job! Everything done thoroughly and meticulously! As soon as renovations to house are finished, I'm sold! I've found my new housekeeping service!
Description of Work: General cleaning including heavy-duty cleaning on bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Eugenia P.
12/2015
5.0
house cleaning
  + -1 more
First let me start by sharing how accommodating they were to fit me in during a busy holiday week at late notice as I wanted my house cleaned before I went away. They arrived promptly within the target timeframe, went right to work, did an EXCELLENT job and went above and beyond what other cleaning services provide. I highly recommend their service and will use them again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David O.
12/2015
5.0
house cleaning
  + -1 more
Excellent job, much attention to detail
Description of Work: Cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sherrill H.
12/2015
5.0
house cleaning
  + -1 more
Ms. Staton and group arrived as planned and went to work immediately. This was my first time utilizing their service and plan to have her come on a regular basis. Everything was completed as I requested and I wasn't there. Have had some health issues over the last 5 years and tried to do it myself and would be unsuccessful. I decided to take advantage of my ANGIE'S LIST membership. They did a phenomenal job!!!!
Description of Work: dusted, vacuumed, cleaned both bathrooms, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Ann R.
12/2015
5.0
house cleaning
  + -1 more
I gave up on cleaning services several years ago after two experiences with different companies that did sloppy work, missed dusting or mopping entire areas, and employed workers who were surly or indifferent at best. I called Margaret to see if I could get a team to come within 24-48 hours because we were having friends and family for a visitation after a funeral. The house was not messy but desperately needed a thorough cleaning. She re-arranged her schedule and came the next day. She came with one helper, but another team also came after they finished their job, resulting in a total of 5 women working in my house. They spent about 6 hours, did not waste a minute, and finished well after dark. Margaret walked around with me afterward to be sure I was satisfied with their work. After several days of looking around and noticing the details, I am very pleased. They caught details that I had not mentioned when Margaret asked what I wanted done. They were pleasant and professional. Even my husband noticed what a great job they had done. I will definitely call them again.
Description of Work: Deep cleaning, including blinds, floors, bathrooms, kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

David S.
11/2015
5.0
house cleaning
  + -1 more
They were very fast, go a lot done, and it was very high quaility work
Description of Work: Swept floor, wiped counter tops, vacuumed carpet, piced up trash, cleaned front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Contact information

PO Box 1123, Kernersville, NC 27285

maidtopleaseinc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization

FAQ

MAID TO PLEASE, INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

MAID TO PLEASE, INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, MAID TO PLEASE, INC offers free project estimates.
No, MAID TO PLEASE, INC does not offer eco-friendly accreditations.
No, MAID TO PLEASE, INC does not offer a senior discount.
No, MAID TO PLEASE, INC does not offer emergency services.
Yes, MAID TO PLEASE, INC offers warranties.
MAID TO PLEASE, INC offers the following services: Weekly, Monthly, Spring,Holiday, Move-in/out and one time cleaning; free estimates. Organizing services available.
Carpet cleaning, Laundry

Contact information

PO Box 1123, Kernersville, NC 27285

maidtopleaseinc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM