Countertop Solutions is a family owned and operated business that was established in 1999. Tim Bowen has been the sole owner/operator for the entire 14 years of operation and currently has three well established employees. However, Tim will be involved 100% throughout your project.We offer free in home estimates which brings the showroom to you. Please give us a call and we will be more than happy to schedule your free in home estimate.
Tim came out to give us a free estimate. He was on time and friendly. Steve came out to do the work - he always called first, he showed up on time, he was very polite, and cleaned up before leaving for the day. The work is great and we're very pleased with the final product.
Description of Work: We got laminate countertops and tile backsplash in a kitchen with an odd layout, and they made everything flow and look great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Gray M.
04/2016
1.0
countertops
+ -1 more
Perhaps you don't participate any longer, or you don't care about new business...either way, you're out of consideration. Thank you!
Description of Work: Nothing...never responded to request
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Countertop Solutions
Hi [Member Name Removed] I would like to apologize to you for not responding to your request in a timely manner. At the time you sent me a request I was dealing with my wife having brain surgery which as you can imagine took me away from my work and involved many trips and nights spent in Durham at Duke hospital. As you can see from all of our other reviews, this is not in any way typical of how I do business. This in fact is the first time I have viewed my reviews on Angie's List in a very long time and just noticed your review. Please accept my apologies for your request slipping by me and I hope you ended up getting your project completed to your satisfaction. Regards Tim Bowen
Robert O.
04/2016
5.0
countertops
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
05/2015
5.0
ceramic tile, countertops
+ 0 more
Tim and his crew did an excellent job on my installation. They were punctual and friendly. They did a very thorough job and returned promptly to correct a few places in the tile. They fixed a few extras for me outside of the initial installation. Everything was completed within three days. They always left the job site clean at the end of the day. Tim is very fair in his pricing. I would highly recommend Countertop Solutions.
Description of Work: Installed new countertops and tile backsplash
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,050
Sean M.
03/2015
5.0
ceramic tile, countertops
+ 0 more
Arrived on time and completed efficiently with no unpleasant surprises. Mr. Bowen arranged for a plumber to reconnect the sink and timed this perfectly. Also made sure that countertops lined up with existing tile backsplash and matched caulking to prevent a gap between the tile and new countertops. Would definitely hire again!
Description of Work: Replaced existing countertops with quartz countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Stephanie R.
01/2015
5.0
countertops
+ -1 more
This company did an excellent job. They were professional, courteous and always on time. Response to phone calls was very good. The work was completed as stated and we were very satisfied with the results. I would recommend Countertop solutions to anyone and will call them again if I need any future countertop work.
Description of Work: Installed new granite countertops and tile backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Tammy R.
09/2014
5.0
custom cabinets, countertops
+ 0 more
unknown
Description of Work: Countertop Solutions has done a few jobs for us. First, in our former home they replaced the countertop and hung a new tile backsplash in the kitchen. At that time we were getting ready to put the house on the market. They did an excellent job, we were very pleased all around so we then hired them for our current home. They recently hung a custom tile backsplash in our kitchen. The job was very tedious and once again, they did an AMAZING job! Our backsplash looks great and they stayed within the original price estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Catherine P.
09/2014
5.0
countertops, ceramic tile, flooring contractor
+ 1 more
Very happy with the job. They were prompt, professional, helpful and great to work with. Will use them again to do my bathrooms.
Description of Work: Installed flooring in kitchen, hallway and diningroom. Installed countertops and backsplash in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Louise N.
02/2014
5.0
countertops
+ -1 more
The entire project went very smooth. Tim is personable and thoroughly explains what options are possible while at the same time willing to listen and produce the look you wish to achieve. He's very accurate in estimating the amount of time it will take and informative the whole way through the project.
Description of Work: Lowered extra high bar wall to appropriate bar height; moved two electrical outlets down the wall; replaced kitchen countertop with quartz; replaced sink; installed faucet; installed tile backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Erin C.
12/2013
5.0
countertops
+ -1 more
Tim had redone a kitchen at my neighbor's home and it was gorgeous and I was in the middle of reconfiguring my bathroom and he was the perfect person to replace the countertops. He brought me samples of different quartz and granite and explained the pros and cons of each as well as the cost. I am extremely indecisive, yet Tim understood and was great to work with. His work is PERFECT! I was so pleased with the bathroom counters that I replaced the kitchen countertops a few months later. He made the process so easy. I picked out my slab, told him the edging and sink I wanted and he took care of the rest. He always showed up on time and there were no hidden costs- I paid him exactly what he quoted me. There are no middlemen with Countertop Solutions. Tim will show you samples, make templates and install your countertops. He is very easy to work with and you will be very pleased with the finished product!
Description of Work: Granite countertops in bathrooms. Replaced kitchen countertops with granite and installed tile backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Marsha S.
12/2013
5.0
ceramic tile, countertops, flooring contractor
+ 1 more
Countertop Solutions was recommended to me by a neighbor. Once I contacted Tim, he came to my home and worked directly with me to determine my interests and to help make my ideas become reality. Tim and team have replaced my kitchen countertops with new quartz countertops, installed tile backsplash in the kitchen and around my fireplace, and installed hardwood floors in my living and dining areas. Tim was very accommodating and always responsive to any questions I had. The work was completed in a timely manner and the quality of the work was impeccable. He was very professional throughout the process and upfront with the costs and time frame for completion. I was extremely pleased with the entire experience. I have recommended Countertop Solutions to friends and will continue to do so in the future.
Description of Work: Replaced kitchen countertop with quartz countertop, installed tile backsplace in the kitchen and tile around the fireplace, and installed hardwood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Debi B.
12/2013
5.0
countertops, flooring contractor
+ 0 more
Countertop Solutions was recommended to me by a friend. Subsequently, I have recommended Tim and his team to anyone interested in this type of work. He was extremely accomodating, professional and fair throughout the job. The quality of the work is outstanding and everyone who sees it comments on how attractive it is. Based on the quality of work at my house, 5 of my neighbors hired Countertop Solutions for remodeling work and all have been very satisfied with their results!
Description of Work: re-configured kitchen counters and installed quartz countertops - installed new kitchen backsplash - installed tile flooring in kitchen, laundry, foyer and master bath - installed new sink and vanity in master bath
I learned of this company through a friend who had her countertops replaced and cabinets refaced which all turned out absolutely beautiful. We decided to go with the Cambria Bradshaw and Countertop Solutions has already completed the installation of our new kitchen countertops. We are saving for a full cabinet refacing and new flooring which I hope to begin the first of the year and am look forward to working with this company on both. I really enjoyed the experience because we dealt with the owner from the beginning to the end of the project. He brought samples with him to our home which saved me from having to make several trips to a showroom. The installation was done in one day which also included the tear out and removal of our old countertops in addition to the installation of our new sink (which he provided) and all the necessary plumbing. I can not say enough about how professional and stress free this experience was for my husband and I. We are extremely happy with our new countertops and I can not find one negative aspect to this remodel.
Description of Work: Installed new Cambria countertops
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Ceramic Tile,
Flooring Sales and Installation,
Cabinet Making,
Cabinet Refacing and Refinishing
FAQ
Countertop Solutions is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 AM
Countertop Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa