All-Star Plumbing is a professional plumbing contractor offering plumbing repairs, water heater repair and drain cleaning in the area of Winston-Salem, NC. Family owned & operated.
Another plumber came out to install the water heater after having me order things that were not needed. He found an electrical problem and stopped working until that could be resolved. Within a couple hours the matter was resolved and the plumber was kept abreast throughout. He never came. Allstate Plumbing came to the rescue the next day and installed the new water heater. They were thorough and efficient, explaining everything to me. I was able to return the parts that were not needed and now have hot water. They promised to send my paid invoice so I can have my $200 water bill adjusted. I would definitely call on them again.
Description of Work: I had a water heater replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Robert S.
06/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Connie B.
03/2013
5.0
plumbing
 + -1 more
We've had them out about 3 times to 2 houses. Easy to get ahold of; fast to respond. Guys are professional, skilled, respectful of the house (dirt/mess, etc), kind to my children (important to me), and each of them have been patient to take the time to address all of my (novice) questions and concerns! Prices seemed fair for time & skills (but I didn't have time to price shop, so I can't claim they were 'competitive'). The fast response time and factor of 'doing it right the first time' were more important than 'cheapest expense', especially for installations! They are our Go-To plumbers. **Only downside could be that the company/powers that be require each worker to buy his own tools; so, I was told they once in a while have to cover eachother, or run to the store to buy something (on their own dime) if they need something they don't already own. Seems odd to me...but I don't remember it being a problem on the visits we've had.
Description of Work: Hot Water Heater Replaced, Sediment Filter & Kitchen Sink Installed, Leaky Bathtub Investigated (and Rubber Seal Replaced), Shut-Off Valve Replaced
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Cecelia Y.
12/2012
5.0
plumbing
 + -1 more
The service provided overall was good. I would use the company again.
Description of Work: They replaced my water heater. I purchased the water heater myself because they marked up the cost of theirs by $133.00 compared to Home Depot. The technician told me their prices were about the same, however agreed to let me buy the heater after I challenged him. The technician was friendly and the work was good and fast. He cleaned up the area when he was done. I would use the company again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$605
RIC H.
12/2012
5.0
drain cleaning
 + -1 more
leak under the sink leading up to the disposal. Saved us having to purchase a new disposal.
Description of Work: second time we've called, we request the same tech each time. He's professional, quick and honest. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Art P.
10/2012
5.0
plumbing
 + -1 more
All Star Plumbing are very polite and seem to be very competent. It was very expensive for what they did.
Description of Work: I have used All Star Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LALON O.
10/2012
5.0
plumbing
 + -1 more
They are professional and courteous.
Description of Work: Sealed leaky toilet and repaired rotted floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
WT J.
09/2012
4.0
plumbing
 + -1 more
The problem ended up coming from a waxed seal above the ceiling, which I had them replace. I figured why they were replacing that one, that they do another to prevent the same issue from occuring at another area with a waxed seal. I think that he did a pretty good job and would use them again in the future.
Description of Work: I had them out to repair a leaky bathroom on the main floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$244
Joseph S.
08/2012
4.0
plumbing
 + -1 more
The plumber was professional courteous and knowledgable. he itemized all charges which included a $30.00 TRUCK FEE!! This hidden and unheard of cost will lead me to seek other options before I call Allstar again.
Description of Work: AllStar plumbing replaced a garbage disposal removed and replaced end outlet and trap
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Suzan F.
10/2011
3.0
drain cleaning
 + -1 more
He came out and gave me an estimate. I did not see everything he did. Some of the things that he said were contradictory. I do not think he knew all the stuff. He gave me a really low price to do an awful lot of work. I did not trust him as he had given a very low price because I felt he would increase the charges once the work started. He did not have set prices. So, I did not hire him. He came out very soon, though.
Description of Work: I used All Star Plumbing, a week ago. He used the machine on the drains to make sure that they were not clogged.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0
LALON O.
05/2011
4.0
plumbing
 + -1 more
Called in morning and plumber arrived on time in afternoon as scheduled. Determined the problem and attempted to begin repair. Because of age and rust and corrosion of pipes, he could not get the pipe disconnected. He did not have all the tools he needed and we even furnished some things to him. After determining that he need something at the shop, he left to get more tools. Returning, he eventually broke the connector trying to loosen it. Had to wait for another to arrive. While waiting, he asked if he could go on another job, to which we agreed. After part arrived, we called him and because he was delayed at other job, he sent two other workers to complete the job. They arrived promptly and completed the job and put everything back the way it was at the meter. While it took all afternoon (without water), the job was completed to our satisfaction. The cost may have been increased because to the extra time involved and the complications of working on 35 year old pipes.
Description of Work: Repaired a leak in pipes leading from water meter to house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$342
Angela S.
02/2007
4.0
plumbing
 + -1 more
All Star did a pretty good job replacing our drain lines for us. I would recommend their services to others. I am a very strict grader so I would give them all B's for the work that they did for us. I tend to think there is room for companies and people to improve upon their skills or services, always. They were reliable and friendly, however. Overall, I was very happy with the services rendered. We probably paid somewhere under two thousand dollars for the work they did with us replacing our drain lines in our two story home. That price would reflect the new parts which needed to be installed, the old ones that needed to be removed and the fees for the work in and of itself. It was a long time ago, however, and hard to for me to remember an exact price.
Description of Work: All Star Plumbing replaced all of the drain lines for us in our two thousand square foot home. I could not tell you how many lines were replaced, but I can tell you it was quite a bit of work.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,800
02/2007
5.0
plumbing
 + -1 more
I have nothing but positive things to say about them. They did excellent work and we have not had any problems. I felt like they were being honest and upfront with me. I would definitely recommend them.
Description of Work: All Star Plumbing replaced the main water line that runs from our house to the street.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,875
02/2007
5.0
plumbing
 + -1 more
We will not have this problem again as the plumber said the materials he used do not burst even if it gets frozen. I am glad for that. He was a really nice guy. They took care of us promptly. The meter and water line are both working fine now.
Description of Work: All Star Plumbing replaced the water line from the meter, several feet over to our house when it burst.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
02/2007
5.0
plumbing
 + -1 more
Our home is brand new so I am not expecting to have any plumbing trouble at this point. My builder hired and paid all of the subs so I am not familiar with them. I just know all of the plumbing is leak free and has worked perfectly since we moved in our home.
Description of Work: They installed all of the pipes in the walls, the pipes for the bathrooms and kitchen and all the fixtures in my new home of over 2000 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
02/2007
5.0
plumbing, water heater repair
 + 0 more
I was very pleased with the service from the company. I have called them back on many other instances. They are always on time and friendly and make sure to answer all of my questions. I would think that the price is pretty fair as well. I would recommend them to anyone.
Description of Work: We had a water heater that was in the pantry in the kitchen. It was taking up too much space, and I had installed an on demand water heater. The water is heated, as it goes threw the system when needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
06/2006
5.0
plumbing
 + -1 more
All Star Plumbing did a really great job. All Star was recommended to us and this was the first time we used them. I would definitely hire them again if needed. I am very happy with the end result.
Description of Work: All Star Plumbing installed a shower head. I also had them replace the plumbing on the toilet.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters
FAQ
All Star Plumbing is currently rated 4.7 overall out of 5.
All Star Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All Star Plumbing does not offer free project estimates.
No, All Star Plumbing does not offer eco-friendly accreditations.
No, All Star Plumbing does not offer a senior discount.
Yes, All Star Plumbing offers emergency services.
No, All Star Plumbing does not offer warranties.
All Star Plumbing offers the following services: Plumbing.Drains,Pump Repair/ Replacement, Water Heater Repair/Replace, Garabage Disposals, Sewer Ejector Pumps,