NC Septic & Pump Specialist, LLC

Very honest, professional and timely service

Fast. Overall a great job. Quik and gone before I knew it

Went very well and they came up with a solution to the reoccurring problem.

Very well, the young man did a great job.

Very nice, courteous workers. They responded quickly and did a great job for a reasonable price. I will be calling them again!

Paid $2100 for incomplete Septic Tank Pumping and received little courtesy from their owner/office! Original quote $500. Requested both sides pumped; they quoted $675 & I agreed. Worker,Lou suggested pumping drain field at tank outlet, adding chemical treatment to drain field, & adding screen on tank outlet all for $2100; I agreed. Went into the house, and when I came out Lou had partially closed hole over tank. Ask why he didn't pump completely; reply: "Company Policy". Inlet side sludge pumped only to six to ten inches from bottom, only Scum and little more pumped from liquid side of septic tank. Owner/office gave me a terrible attitude for not paying with credit card the day of the work, but no one told me that it was required. Paid the next day by credit card after MANY text messages and emails from them demanding payment, but still no mention of credit card requirement(I'm not a mind reader!). Last time I paid Roy's Septic by check $275 for pumping & he dug and lifted the lid by hand, but lost Roy's contact information! Back yard STILL torn up after I worked three afternoons to cover the tank properly, also noticed wet spot & tank might be leaking/overflowing after only ten days. Wife and I noticed that lid was chipped when removed and lifted by the excavator. I requested information on screen installed & chemicals used, and got nothing from US Septic except: "No one has ever ask for that". Paid $2100 for that!

Great company to deal with. Very efficient and extremely helpful. Would definitely recommend.

They were great and kept me informed through the entire process. I will be using them again in the future and will refer them to my friends. They even swept the mud off my driveway!

Clear and timely communications. Located and pumped our septic tank in under an hour. Would definitely recommend their services to a friend.

Super fast response to inquiry, knowledgeable, and affordable. Will definitely call for any future septic needs.

He arrived when promised, He quickly completed both jobs. Cleaned up nicely. Also made future appointment for pumping again before he left. Highly satisfied with his work ethic.

Knowledgeable, honest people to do business with

Very professional and explained everything prior to the work being done. Just a great experience and a great owner/operator. Thanks !!!!!

Super friendly and very helpful. Upfront and transparent with information to help answer all and any questions or concerns I may have. So glad I chose to call them for the services I needed. Definitely recommend

Excellent experience, great guys to work with.

Amazing!! Definitely would hire and suggest to all my family and friends !! Had multiple quotes from multiple companies they were the most reasonable, quick with responses, and professional!!

We are extremely satisfied with this company! Very professional and friendly, great price, and on time. Great communication prior to arriving to do the work and the day of. They are hardworking and did a great job. We highly recommend NC Septic & Pump Specialist and we will use them next time!

Coming from a big city like New York I didn’t know much about septic systems. So it was all knew to me. I started to have water coming up in the yard. I noticed that it had a foul smell and a small puddle in the back yard. I contacted a buddy of mine who has a septic tank at his home. He told me to contact a company he used about a month ago. NC septic and pump specialist. He told me that they did a drain field line job for him and that it was awesome. So I called and made an appointment. It was a 9-11 am appointment and they showed up at about 9:30 and even called 30 min before they showed up. He arrived and introduced himself as Gage Martin the owner. I advised him that he came highly recommend by a good friend of mine. I took him to the area that had the puddle . He advised me that it would have to be pumped out and he can let me know more after. After pumping it down he advised me that the tank was in bad shape and should be all the cracks and route’s growing with in the tank. I could see that it was just rotting away. I advised Mr Martin that i was not to up on septic systems. He took his time and explained everything to me step by step. The way it works, what not to put in the tank, how the system actually operates. I asked him to quote me a price for a new tank. He had his office contact me with a quote with in an hour. and pictures of the inside and outside of the tank as well as all the damage to the tank. Also gave me the information needed to contact the people in the city and county to begin the process for the install. Even Help me with obtaining a permit to do the work. The work took about 2 days after I received the permit. I have a new tank and my system is running great. Thank you Gage for going above and beyond. For taking the time to explain all the moving parts of a septic system. Letting me know what to look out for and what not to put inside the tank. He even put me on a yearly check up. They will send me an email and remind me when it’s time to get my tank pumped. Thank you NC Septic & Pump Specialist for making my septic experience not so crappy. Lol.

So glad I found these guys! The owner communicated quickly and answered all my questions. He was on time, quick and the pricing was fair. I'll definitely be calling them again to continue service.

The team was super professional and responsive. Great service and attention to detail!

Wonderful. Gage and his team were very knowledgeable and easy to work with. I would highly recommend their services to others!

Great service! Prompt, knowledgeable and efficient service. Would highly recommend!

Top Notch - fast, dependable, affordable, and responsive. A+++

Needed my panel replaced, and needed it fast! Gage came and was done in half a days work! Fairly priced, knows what he is doing, earned a happy customer!

As a local business owner, it is getting harder and harder to find and refer good tradesmen. NC Septic and Pump Specialist LLC is just that. They take the job seriously and are on it from the first time you reach out to them. Definitely give them a call!