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Junk Guys

Hauling, Garbage Collection, Moving Companies

About us

JunkGuys.com is a professional junk removal company that offers the removal of nearly any kind of junk, debris, or scrap. Locally owned and operated, JunkGuys.com saw an opportunity to bring better customer service and environmental responsibility to the junk services of Charlotte.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Junk, debris, appliance, furniture, house trash removal, demolition work & hauling.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-220 of 220 reviews

CAROL P.
04/2014
4.0
hauling services
  + -1 more
I made contact with the provider who told me that he was on an unusually large job and really didn't have anyone that he could send to help me. The gentleman that I spoke to said he would most likely be able to come out on a Friday which was several days away. I told him that if I couldn't find anyone else to help me before Friday then I would call him back.. He then told me that he would see what he could do and call me back later that day. He called back and told me that he was able to come to my home the same day. He came and picked up the items. He was at my house all of maybe 15-20 minutes including time to collect his payment , he and another man. There was really not much to pick up, but I was charged over $200. I was given a discount because of "Angies List" and ended up paying about $186. I felt like he charged me more because he came out the same day and perhaps because he had to leave a larger job to come to my home, which I didn't ask him to do. I probably won't use this provider again, as I felt I was overcharged. I wanted the debris moved so that my neighbors wouldn't have to deal with garbage on the curb for over 2 weeks before the city could come. From now on, I will plan my clean ups closer to the city schedule or just find a "guy with a truck"!
Description of Work: Removed debris after I cleaned out my garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$180

Response from Junk Guys
First we would like to thank you for taking the time to leave a review. They not only show case our company but help us with customer service and communications. Unfortunately we must have not communicated clearly. I am the company owner and I left men working the large job while I personally came to accommodate your schedule. It was purely out of a motive to serve. The price you were charged had no extras for same day service, as we charge by actual measurement of items. As communicated at time of billing, your job consisted of 4.5 yards of debris. This job also included a couple gallons of paint witch is considered hazardous waste and does carry a modest up charge of 5.00 per gallon. I am aware that we spoke about this over the phone before our arrival. When we completed the job I asked if you were satisfied and you assured me you were and would be calling us back. I wish we could have discussed your concerns at that time as it is our goal to achieve complete customer satisfaction. We are sorry that you were not completely satisfied with our service. This review will aid in our better communicating with our clients. Once again we thank you for your time in leaving us a review.

Gayle W.
04/2014
5.0
hauling services
  + -1 more
It went very well. They arrived promptly on time and worked tirelessly for 4 hours to get the job done. They also swept the areas before they left. They were very friendly, polite and accommodating. I recommend Junk Guys to anyone that needs this service.
Description of Work: The Junk Guys removed all of the designated items from our garage, attic and basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Response from Junk Guys
Thank You so much for taking the time to review our company. It was our pleasure to service your hauling needs. We wish you the best in your new chapter. Thank you again for allowing us to serve you.

Sally K.
03/2014
5.0
hauling services
  + -1 more
Keith, the owner, and his assistant were prompt, courteous, personable and friendly! I called on a Saturday to set up an appointment and they were at my door first thing Monday morning. When I called, Keith answered all my questions and gave me additional information so that when I hung up, I knew exactly what to expect. Very thorough! You are in very good hands when using this company. Bypass the nationally known company and call Keith. I will recommend him to anyone that needs his service!
Description of Work: Remove household items from my home that were no longer needed. Junk Guys recycle 80%+ of everything they pick up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Junk Guys
Thank you so much for taking your time to leave us review and for your kind words. we appreciate your confidence and it was our pleasure to service your hauling needs. Thank you once again. Keith

Brian B.
03/2014
5.0
hauling services
  + -1 more
They did a fantastic job....did the whole thing in the pouring rain. I would highly recommend using the Junk Guys.
Description of Work: Removed 12 yards of wood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478

Response from Junk Guys
Thank you so much for taking the time to leave us a review. We appreciate your business and confidence.

JAMES T.
03/2014
5.0
hauling services
  + -1 more
Keith was fantastic. He not only cleaned out the two sheds, but suggested a miriad of other things that I did not know of that also needed removing. I am living in Louisiana now and had to accomplish beautifying my Charlotte home to sell it. Keith called me while on the premises and pointed out things that he thought I might want to remove. Wonderful job. I am so glad I consulted Angieslist and found Junk Guys.I also got a 15% discount for mentioning Angieslist, which paid for my subscription.
Description of Work: Cleaned up junk from two sheds, from under the crawl space, from the entire house, removed an old freezer from a utility storage room, and found things that needed to be removed to spruce up my home to make it saleable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Junk Guys
Thank You for taking the time to leave us a review. It was our pleasure to work with you and help to make your property visually appealing. We take pride and joy in servicing our community. Once again we appreciate your business and kind words.

L G.
03/2014
5.0
hauling services
  + -1 more
Was able to come same day! Very concerned about doing a good job and keeping our home clean. Cleaned up old cobwebs and dust after they moved stuff out. Very Impressed will use again!!! Thank you!
Description of Work: Removed very old and heavy TV from upstairs location. Removed old shop bench and old paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Junk Guys
Thank you for taking your time and leaving our company a review. It was our pleasure to service your hauling needs.

Daniel G.
03/2014
5.0
hauling services
  + -1 more
They were on time, actually came early which was better for me. They wasted no time in removing the trash, were professional, polite, and did an excellent job.. I will use them again and would recommend their services to anyone needing anything removed from where ever they need it. Price was more than reasonable for the amount of work they performed.
Description of Work: Keith and Ian removed all of the trash that I wanted removed. Did more than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Junk Guys
Thank you for your kind words and for taking the time to leave a review. we appreciate your business.

Tamara D.
02/2014
5.0
hauling services
  + -1 more
Keith (owner) and his associate were punctual, friendly, and upfront about their services and pricing. They completed the job in a timely manner and even swept up my garage! While I hope to not accumulate that much junk again, I know when I need something hauled away, I will definitely call Junk Guys!
Description of Work: Hauled away junk items from our garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Response from Junk Guys
It was our pleasure to provide you with quality service and appreciate your taking the time to leave a review and for your kind words. It means a lot to us as a company to have the support and confidence of our clients.

Jennifer S.
02/2014
5.0
garbage collection, hauling services
  + 0 more
Keith runs a great operation. He's courteous and business like in all aspects. He called and said he'd be running a few minutes late, again, very business like. Once on site, the two man team got right to work, tackling the job of removal. They asked all pertinent questions to keep the work on track and were done in about 2.5 hours. This includes taking down the old shed, which had power to it and removal of all of extras we forgot about. I felt that the pricing was more than competitive and we did receive a discount which came in handy. I'd recommend this Company to anyone in need of quick and easy junk removal. A+ work Oh BTW- most, if not all of our junk will be used in some type of recycling program. I thought that was a nice touch to know that. Sincerely, JS
Description of Work: Junk Removal and Shed tear down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Guys
Thank you for taking your time to leave us a review. We also appreciate your understanding in the fact that we were a few minutes late that morning due to unforeseen circumstances. It is always our pleasure to service our community with quality service and are thankful that you noticed.

Patricia R.
02/2014
5.0
garbage collection, hauling services
  + 0 more
They did a great job! I called to schedule an appointment thinking it would be a couple of days before they could arrive. They were nearby and arrived within 15 minutes. Talk about fast service! They very professionally removed furniture from a garage. They were very respectful of our property and our things were hauled away within just a few minutes. I will most definitely use them again when a need arises and highly recommend them.
Description of Work: They hauled away old furniture and paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Junk Guys
Thank you for taking the time to leave a review. It was our pleasure to service your hauling needs. we appreciate your business and kind words

Robert P.
02/2014
5.0
garbage collection, hauling services
  + 0 more
Keith was very responsive. It was a same day appointment, which I very much appreciated. He arrived exactly when he said he was going to be here. Removed items in a very timely manner. He even asked if I was an Angie's list member without my provocation. Top notch service
Description of Work: Removed unwanted items from home that were too big for me to move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Junk Guys
Thank you for taking the time to review our company. We appreciate your business and kind words.

JEWEL AND SEAN F.
02/2014
5.0
hauling services
  + -1 more
Courteous, timely, great experience and I have no reservations recommending him.
Description of Work: I loved these guys. It is nice to do business with a small business owner that takes pride in providing a great service at very reasonable rates. After I made the initial call the owner Keith called me back right away and took down information of what I needed done. He scheduled my service for 2 days after the call was made and he showed up at the time we set along with one other worker. I had him carry out a huge oak desk and a very heavy large oak bookcase on my second floor along with some other items I needed to get rid of as I preparing to move. I plan on using him again to haul away a ping pong table in the basement no one wants. A great experience and when he was preparing the invoice he said since you found me on Angie's list this is your discount!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Junk Guys
Thank you so much for taking the time to leave us a review. We count it a privilege to service our community with reliable service. We appreciate your business and wish you the best with your move.

Lynette N.
02/2014
5.0
hauling services
  + -1 more
From my first phone call with Steve to meeting Keith and Ian I could not be more pleased with the service. They are so courteous, prompt and efficient . I would highly recommend Junk Guys. You won't be disappointed .
Description of Work: Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Guys
We want to thank you for taking the time to leave our company a review. We are happy to serve your hauling needs and appreciate your kind words.

LINDA G.
01/2014
5.0
hauling services
  + -1 more
Very professional on phone & in person. Arrived on time & took extra time to break down boxes to lower my cost. I would definitely recommend them to all my friends & neighbors!
Description of Work: Hauled away mattresses, old tv's & lots of trash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from Junk Guys
Thank you for taking the time to leave us a review. it is always our pleasure to provide quality service to our community. We really appreciate your kind words and confidence in our company.

TED M.
01/2014
5.0
garbage collection
  + -1 more
I made the original call and left a message for the services requested. My call was returned within an hour, and an appointment was set up at my requested time. Kieth called and and confirmed the appointment the day before arrival. They showed up just slightly outside the appointed time window, but once there they worked quickly, deliberately, and efficiently. After all materials were loaded they swept the garage, leaving it in far better shape than when they arrived. I was provided a detailed breakdown of costs, and they very reasonable. I was very pleased with their services and would highly recommend them.
Description of Work: Loading and hauling a collection of "stuff" for recycling/ disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Guys
Thank you for taking the time to leave a review for our company. We appreciate your business. It was our pleasure to serve your hauling needs.

tara R.
12/2013
5.0
hauling services
  + -1 more
Wonderful, Wonderful!! I can not say enough about this company. Very professional and helpful during our phone conversation and day of service. Keith went out of his way when I told him about an open house I was having the importance of getting items out fast from my garage and attic. True small business work ethnic! My husband and I could not have been more thankful, satisfied with the job, price and attention to detail. Highly recommended.
Description of Work: removed items to be cleared away form garage and attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Junk Guys
Thank You for taking the time to leave us a review. Your kind words are appreciated and it is nice to know we have succeeded in our goals to treat and satisfy each and every customer as an individual. It is our pleasure to serve our community with quality service.

Barbara M.
11/2013
5.0
hauling services
  + -1 more
Junk Guys were professional, punctual and provided a very competitive price for the service provided. I wouldn't hesitate to call on them again.
Description of Work: removal of old furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Junk Guys
Thank You for taking the time to leave us a review, we appreciate your comments and business.

James B.
11/2013
5.0
hauling services
  + -1 more
Hauled misc items due to a moving situation including furniture, lawn mowers, propane tanks, mattress and box springs, even a huge basketball hoop(very heavy). They did it in a very timely manner and were very polite and affordable. Impressed by the husband and wife team who worked perfectly together!
Description of Work: hauled lots of items due to moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Junk Guys
Thank You for taking the time to leave us a review. It was our pleasure to service your hauling needs. We appreciate your business.

ELLIE B.
10/2013
5.0
hauling services
  + -1 more
The team was punctual, professional and efficient.. They did exactly what we needed to be done and even cleaned up after. We would definitely use them again.
Description of Work: The junk haulers removed light refuse from spring cleaning. It did include used electronics and some paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Junk Guys
Thank you for leaving a review for our company. It was our pleasure in assisting with your hauling needs.

Jerry W.
10/2013
4.0
hauling services
  + -1 more
They were here when they said they were going to be here and they told me what the cost was going to be before beginning. They started right away and were finished very quickly. After loading up all the debris, they cleaned up the site and were gone. I was very pleased with the work and the friendliness.
Description of Work: They removed a 10' x 12' storage building after I had demolished it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Junk Guys
Thank you for taking the time to leave a review for us. We appreciate your business and kind words

Joyce H.
09/2013
5.0
garbage collection
  + -1 more
The team was great, they packed everything up and took away all of the junk we didn't want from the move of our home. They came out very quickly and the price was very reasonable.
Description of Work: hauled away junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Junk Guys
Thank You for taking the time to leave us a review. It is very helpful in letting the AL community know who we are. It was our pleasure to service your removal needs.

linda G.
09/2013
5.0
hauling services
  + -1 more
The job went great. Both the owner and his son did a remarkable job. Not only did they remove the items, but also swept and cleaned the area around the space in the garage. We were very pleased and happy with their workmanship, friendliness and willingness to make sure we were taken care of.
Description of Work: Removed several large pieces of furniture,along with paint cans and other miscellaneous items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Junk Guys
Thank You for taking your time to rate our service. It was our pleasure to work with you. We appreciate you r business.

Doug R.
09/2013
5.0
hauling services
  + -1 more
Keith and Josh hauled away a couple hundred cardboard boxes and debris from our garage. They broke down any boxes that weren't already flattened at no extra charge. In addition to their professionalism, they were both as nice and personable as you could possibly ask for. Price was very competitive, then they offer the 15% discount to AL members on top of that. Would definitely highly recommend for any hauling needs.
Description of Work: Box and debris hauling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Junk Guys
Thank you for taking the time to leave a review for our service. We appreciate your business and time. It was our pleasure to accommodate your removal needs. Best wishes with your new adventure.

Traci G.
08/2013
5.0
garbage collection, hauling services
  + 0 more
I called on Friday hoping to make an appointment for the following week and even though they were on vacation they fit me in the next day. Not very often do you find people willing to go out of their way like that. They were very professional, on time and let me know ahead of time that they would be there shortly and when you have a dog and two cats you need to contain beforehand that is much appreciated. We are very happy and will use them again.
Description of Work: Hauled away queen sized bed, nightstands, coffee table, TV and other misc junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Junk Guys
Thank you so much for taking the time to review our company, It was our pleasure to service your junk removal needs. Thanks again

David W.
08/2013
5.0
garbage collection, hauling services
  + 0 more
Easy and painless....... He showed up when promised and quickly hauled away everything - very neat and clean......
Description of Work: Did some hauling of construction debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from Junk Guys
Thank you for taking the time to leave us a review, it is very helpful to our company. We appreciate your consideration

Contact information

3088 Mocking Bird Ln, Kannapolis, NC 28083

http://www.charlottejunkguys.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies

FAQ

Junk Guys is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 6:00 PM

Junk Guys accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Junk Guys offers free project estimates.
Yes, Junk Guys offers eco-friendly accreditations.
Yes, Junk Guys offers a 10% senior discount.
Yes, Junk Guys offers emergency services.
No, Junk Guys does not offer warranties.
Junk Guys offers the following services: Junk, debris, appliance, furniture, house trash removal, demolition work & hauling.

Contact information

3088 Mocking Bird Ln, Kannapolis, NC 28083

http://www.charlottejunkguys.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 6:00 PM